Shuttlefare.com Reviews 

The communication between the company and me was excellent. They reached out to me in a timely manner and let me now where to go to be picked up at the airport. No confusion. No delays. They alerted me to driver info. Driver arrived quickly. Clean car. Driver was courteous.

I am rating the booking. Even though I expected a lower deal, I'm confident on your service. I will rate again after the service is done.

I was kept informed of the whereabouts of the driver by text messages. Driver showed up as soon as my flight landed. A text reminder or confirmation a day before the flight would certainly give customers peace of mind and add more value to your service.

Francky was our driver and he was very patient with our delays. Very courteous!!

We called to confirm our pick up time twice the day before and then again the morning of our flight. We had a 5:30 pick up time. After several messages back and forth about the area being “busy” and two different drivers dispatched… we asked what responsibility they would take for our missed flight. Their answer- none. We missed our flight, connecting flight, and then after arriving an hour late, had to pay for a new service to take us back home. Most inefficient shuttle service we’ve ever used. What a joke!

Easy to use and the communication was good. Timely and overall great experience

the web site is easy to navigate and I am lucky that I found what I needed. I found difference choices which is fantastic as well as giving me the option of writing a note for the pick up time at the airport and the hotel.
thank you

Prompt booking of cab, arrival at airport and communication regarding the booking.

The fare was very competitive. Our name was on sign at our arrival. We were escorted outside. There, we had to wait 45 min. For our transport as they had the wrong vehicle. But, the owner stayed with us the whole time. Our chauffeur was very friendly. We had to assist him at the end of the ride to get to our exact location. But, not easy to know all the small streets. It was a good experience overall.

What made this experience great was the driver. She was so friendly and informative. In fact, the people I spoke with on the phone when I got to the airport were polite, patient, and helpful as well. The only thing bringing this to a 4 star out of 5 was the unclear pickup directions and they were a little later than expected, but I will definitely use them again.

Website SUPER easy to use. Fast confirmation and GREAT pricing.

Lots of options and the website was very easy to navigate

Driver showed up 50 minutes late. Called numberous time and company did not amswer the phone. Results...missed the flight due to the drivers fault. Compensation... Zero ... and still had to paid for the shuttle.

Everything worked smoothly. That is all I expect for a good experience!

Convenient, thorough, affordable

Information easily found, reservation process straightforward. For some reason, the site didn't have the address associated with my credit card. When I tried to add it, I couldn't. So I ended up paying thru Paypal, which was fine.

All great except I don’t know when the transport will pick me up