Sidas UK Reviews 

216
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional and durable quality of the merchandise, showing how comfortable and supportive the specialized insoles and socks are for long daily walks and outdoor activities. Buyers also consistently appreciate the swift customer service, prompt shipping times, and remarkably smooth website navigation when placing orders directly online. However, some people mentioned frustrating experiences with the chosen delivery couriers, noting unexpected transit delays, tracking issues, or packages being mistakenly sent to the incorrect address. Reviewers noted that these specific delivery complications occasionally disrupted an otherwise seamless shopping journey.

What people talk about most

Product

Consumers find the product to be of excellent quality, providing great support, shock absorption, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that items typically arrive promptly... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the durable and... See more

Service

Customers consistently note positive experiences with service, highlighting quick delivery and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sidas are excellent. Their insoles are first class and kick the competition into touch. I’ve been using their kit for around 3yrs and have never been disappointed. The service is also top class - secu... See more

Rated 5 out of 5 stars

I've had a pair of sidas 3feet outdoor insoles for four years, I wear it every day and it's still in great condition. I just bought a second pair so I don't have to keep swapping them out between shoe... See more

Rated 5 out of 5 stars

My first inner soles where prescribed for me by a podiatrist so I tried to get the same inner soles The only problem was that they are not as wide as my first pair and I couldn’t see any wider ones... See more

Company replied

Rated 5 out of 5 stars

I recently purchased 3 pairs of these socks. I found them super comfortable and excellent for my daily 10km walks. I loved them so much I bought another 3 pair. Highly recommend. Especially when on sa... See more


Company details

  1. #59 of 86 best companies in Outdoor sports shop
  2. #1 of 1 best companies in Orthotics & Prosthetics Centre
  3. #26 of 37 best companies in Running Shop
  4. #7 of 9 best companies in Ski shop
  5. #10 of 13 best companies in Sports Accessories Wholesaler
  6. #77 of 147 best companies in Sportswear Shop

Written by the company

Sidas UK Ltd. are the distribution partners for the brands; Sidas, Podiatech, Thermic, Compeed, Point6 Socks, and Kaestle Skis in the UK & Ireland.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(216)

49 reviews in the last 12 months

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Rated 2 out of 5 stars

Copied the booster strap design to a…

Copied the booster strap design to a tea, then just made it worse by making the World Cup unable with only 2 straps rather than 4, preventing users from cutting a strap to make it an expert boot. (Doesn’t disclose that they changed the design this year on the website either)

5 November 2025
Rated 5 out of 5 stars

Great insoles

Great insoles ! I have the same insoles in my walking boots, and I’ve currently been having issues with my feet, so I’ve bought a pair for my work boots, and wow, what a difference! My feet feel a lot better after walking around in work boots all day.

Order arrived fast, and I even received a free pair of socks, which I’m yet to try out.

4 August 2025
Rated 5 out of 5 stars

Recommended by my podiatrist

I recently went to see a podiatrist as I had a problem. They did their investigations and suggested a simple, but designed off the shelf insole, by Sidas. I searched for them online and ordered two pairs. They arrived safely packed and in their boxes. Good delivery, on time. They were two thirds of the price that I paid for from my professional. I will no doubt order more in time to avoid moving from them from one pair of shoes to another. They work really well and I have had no foot pain.

18 July 2025
Rated 5 out of 5 stars

VIP Service

Ordered special insoles, expected delivery 2 days later, but arrived next day. Excellent customer service. Insoles are doing their job. Would not hesitate to reorder, if necessary.

9 July 2025

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