Sidas are excellent. Their insoles are first class and kick the competition into touch. I’ve been using their kit for around 3yrs and have never been disappointed. The service is also top class - secu... See more
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Company details
- #59 of 86 best companies in Outdoor sports shop
- #1 of 1 best companies in Orthotics & Prosthetics Centre
- #26 of 37 best companies in Running Shop
- #7 of 9 best companies in Ski shop
- #10 of 13 best companies in Sports Accessories Wholesaler
- #78 of 148 best companies in Sportswear Shop
Written by the company
Sidas UK Ltd. are the distribution partners for the brands; Sidas, Podiatech, Thermic, Compeed, Point6 Socks, and Kaestle Skis in the UK & Ireland.
Contact info
Mintsfeet Road North,, LA9 6LZ, Kendal, United Kingdom
- 01539 725817
- info@sidas.co.uk
- sidas.store
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Replied to 33% of negative reviews
Typically replies within 24 hours
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Show comparisons for each sole
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The whole process was quick and…
The whole process was quick and efficient from start to finish. The product is exactly as described and I am very pleased with it
Insoles
Really good quality insoles well worth the money brilliant fit into my shoes and very comfortable
Purchased x2 pairs of the Trail…MISTAKE
Purchased x2 pairs of the trail specific insoles. Tested extensively and do not recommend this product. The main problem is the lack of cushioning. There is no heel gel or cushion pad. I’m about 60 miles in any small cushioning effect is fully compressed. OEM insoles work be better. Pick a different product.
Customer service
Ordered Insoles Tuesday morning and they were delivered the next day. After going through the ordering process, I realised I had mistakenly ordered the wrong size of Insole. I found a telephone number for Sidas and gave them a call. Couldn't believe my luck that it was quickly answered by a human being who was able to immediately correct my mistake for me and saved the day!
Great product!
I bought a pair of Sidas 3Feet Outdoor High Arch Walking Insoles. They were delivered promptly and above all they fit my arches/shoes perfectly.
Thank you Sidas.
I had an excellent experience with…
I had an excellent experience with their customer service, super-fast dispatch, and great price. I highly recommend them.
Insoles
Can't believe the difference in my feet since using the insoles it was almost immediate.
Quick delivery and good communication
Quick delivery and good communication.
I was sent a link to buy then from the physiotherapist at my gp practice who told me they would ease my symptoms. The insoles were extremely expensive and not effective at all. Waste of money.
quick and efficient service
Really Good Service
Fantastic service, excellent communication, parcel well packaged, and arrived on time.. Sent with a sweet gesture of two pieces of Kendal mint cakes ☺️👍.
Received in a timely manner
Received in a timely manner, well packaged and nice insoles
Sidas store was great
Sidas store was great
DHL delivery was poor as they delivered to wrong address and we’re slow in responding to my complaint
Excellent customer care
The Sidas representative who dealt with me sounded genuinely interested in the reasons for my call and his response to my specific need far exceeded expectations. A great example of customer care excellence. Thank you so much.
Great service
Great service, quick delivery and checked details via email. Great customer care. 👍
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