Sidas are excellent. Their insoles are first class and kick the competition into touch. I’ve been using their kit for around 3yrs and have never been disappointed. The service is also top class - secu... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I've had a pair of sidas 3feet outdoor insoles for four years, I wear it every day and it's still in great condition. I just bought a second pair so I don't have to keep swapping them out between shoe... See more
My first inner soles where prescribed for me by a podiatrist so I tried to get the same inner soles The only problem was that they are not as wide as my first pair and I couldn’t see any wider ones... See more
Company replied
I recently purchased 3 pairs of these socks. I found them super comfortable and excellent for my daily 10km walks. I loved them so much I bought another 3 pair. Highly recommend. Especially when on sa... See more
Company details
- #59 of 86 best companies in Outdoor sports shop
- #1 of 1 best companies in Orthotics & Prosthetics Centre
- #26 of 37 best companies in Running Shop
- #7 of 9 best companies in Ski shop
- #10 of 13 best companies in Sports Accessories Wholesaler
- #78 of 148 best companies in Sportswear Shop
Written by the company
Sidas UK Ltd. are the distribution partners for the brands; Sidas, Podiatech, Thermic, Compeed, Point6 Socks, and Kaestle Skis in the UK & Ireland.
Contact info
Mintsfeet Road North,, LA9 6LZ, Kendal, United Kingdom
- 01539 725817
- info@sidas.co.uk
- sidas.store
4.5
Excellent
216 reviews
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Replied to 33% of negative reviews
Typically replies within 24 hours
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Delivered well on time
Delivered well on time. Socks seem comfortable on. Waiting to use them for a 50k in June. Although will practice with them prior. They are very light all in all seem well made.
13 February 2024
Reply from Sidas UK
Thank you for your feedback Andrew. I hope your training and 50k goes well.
Delivered on-time as described
30 January 2024
Misleading 15% discount information on Website!
I purchased 4 sets of insoles on the understanding it qualified for 15% off. However, this did not happen when the transaction was completed. Only AFTER completion did I discover an email containing a code for the 15% discount. There was no mention of the need for a discount code when selecting the insoles. I found the website extremely misleading and I am aggrieved that I did not receive the 15% discount on 4pairs of insoles. VERY POOR CUSTOMER SERVICE!
30 January 2024
Reply from Sidas UK
Hi Angie.
I am sorry you found the website misleading. I can see where the problem has come from. We did have an offer running, which had ended. The small header hadn't been removed from the page template. The sign-up 15% discount is a different incentive which is currently running.
I can see how this was misleading, and we have recified/ made changes to ensure this doesn't happen again.
I have also refunded 15% back from your order. I will also send through a £10 gift voucher to use on our website.
I hope this goes some way to upgrading your experience with Sidas.
This was my first contact with Sidas UK…
This was my first contact with Sidas UK and rang their office in Kendal to clarify a few things and the lady I spoke to was very helpful. The delivery arrived as advertised and early days yet but the product purchased-gel insoles , appears to be of good quality.
25 January 2024
Reply from Sidas UK
Thank you for your review. We hope the gel insoles live up to expectation.
Good products for every sport
Good products for every sport. Super fast and convenient to pay with Apple Pay
16 January 2024
The Sidas lady here in the UK was very…
The Sidas lady here in the UK was very helpful, and informed me when the fresh stock was in, and when my order had been dispatched.
22 December 2023
Great product great quality
15 December 2023
These dryer bags are great
These dryer bags are great. I’ve bought more this year to give to others and was delighted to receive them all in time for Christmas
15 December 2023
Slow delivery
30 November 2023
Happy customer.
First order arrived on time though an item was missing. One phone call and a couple of days later, the order had arrived. Great service great product, happy customer. Thanks
24 November 2023
Good product and service
Easy to use website, product just as I needed and arrived in good time. Happy to recommend and will use again.
14 November 2023
Reply from Sidas UK
Thanks Jacob. Hope the new kit is working well for you.
Product as expected will review on…
Product as expected will review on longevity later but fits well and doing the job. Delivery of product was a bit slow.
6 November 2023
Reply from Sidas UK
Thank you for your review Robert. I hope the products live up to expectations. I look forward to your updated review in due course.
Lovely calf sleeves
Lovely calf sleeves - quality product, good sizing, comfortable support (after trying many others).
27 October 2023
Reply from Sidas UK
It's great to read you have found the right calf sleeves. Thank you for taking the time to post your review.
Great socks
These are now my go-to socks for the trails. Glad I ordered direct from Sidas as they had a decent offer. Fast delivery too
25 October 2023
Reply from Sidas UK
Thank you for your review. We are happy to see that you are enjoying your new socks.
Great customer service
A pair of insoles I ordered was out of stock. I was swiftly contacted by a member of the customer service or stock team that informed me of when it would be next in stock, and also helped amend my order before it was shipped. The delivery arrived in quick time, as was the out of stock item that arrived at a later date. Great service and products will always use Sidas, many thanks
18 September 2023
Fab product!
25 September 2023
Excellent insoles
These insoles make my feet feel very comfortable. It feels like I’m gliding when I walk now. This gives me relief from the discomfort I used to feel.
19 September 2023
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