Excellent and fast support. I send wrong value to my other wallet and in minutes support solve my problem.
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See what reviewers are saying
I had an issue with my transaction being stuck, though I was scammed, contacted support and within 2 minutes (yes, 120 seconds) they manually pushed the order AND received the money. Lowest fees and f... See more
I accidentally sent money twice and they had support refund me. Not just a refund but in a timely manner, something you don’t usually get off finance or fintech related apps. Used this service reliabl... See more
Sideshift.ai has been a really great experience for me, it is super easy and smooth, I get to easily bridge my assets without even connecting my wallet, just by scanning the QR and even if I make any... See more
Company details
Written by the company
Trade between BTC, ETH, SOL and 200+ other coins. Sent directly to your wallet.
Contact info
Paradigm Ltd c/o IIC Management Company Ltd 858 Zenway Blvd, Frigate Bay, P.O. Box 2086, 0000, Basseterre, St. Kitts & Nevis
- hello@sideshift.ai
- sideshift.ai
You should know
4.6
Excellent
292 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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dont waste ur time using this service…
dont waste ur time using this service it’s a pure scam they just hold ur
money for no reason, what they say is we gonna refund your money to the wallet u sent money from 30 days after the hold. I think it’s a scam website, they dont show any gdpr compliance act and they ask u to use email, but when u write on trust pilot their robot ass system replies
just contact the support they reply in minutes. Avoid at all costs
4 October 2024
Unprompted review
Reply from SideShift.ai
SideShift support will respond within minutes. Has your issue been resolved?
My coins are going to get held for 7…
My coins are going to get held for 7 days they stated that it was due to illicit activity! This site has terrible support, no transparency and zero trust! Avoid if you can, use at own risk!
27 September 2024
Unprompted review
Reply from SideShift.ai
SideShift support will respond within minutes when you make contact.
My crypto payment is missing I don’t…
My crypto payment is missing I don’t know what to do please help
18 September 2024
Unprompted review
Reply from SideShift.ai
Has this been resolved? Please reach out to our support team on our website if you need any help. They will respond within minutes.
These guys are the best.
13 September 2024
Unprompted review
swap went perfectly had my ltc in…
swap went perfectly had my ltc in minutes thanks guys 😊
7 September 2024
Unprompted review
I sent out the wrong coin.
I sent out the wrong coin.. I thought I had lost the money forever.. The Rep was quick to respond and sent me his assurance that he did the needful and sent my details out to the devs... He never disconnected and stayed with me on the chat.. In the next 30 mins I got my USDT back. These guys are legit. 5 stars
6 September 2024
Unprompted review
Quick & easly to use
Quick in completing transactions in trades/deposits!
GJ
26 August 2024
Unprompted review
Recovered my funds
These guys are incredible. I made a stupid mistake while trying to swap TRX into ETH, I accidentally selected USDT (On the Tron network). Thankfully the support team were amazing and were able to recover my funds relatively quickly.
22 August 2024
Unprompted review
Eric was great
Eric was great, fast, efficient, and helped me with my issue! give that man a raise, and I give him 10 stars! thanks so much
23 August 2024
Unprompted review
First issue fixed by support.
Had my first issue with an atom shift. I contacted support and it worked out fine after they figured out they had some struggles with atom deposits. They sent me the eth manually.
21 August 2024
Unprompted review
very polite and fast service
the support agent helped me with my issue very fast and was very polite during the whole conversation, it was a very convenient experience for me, I really recommend this service to everyone else, I also like the feature with variable fees that you can send any amount you want and are not forced to sent an exact amount like 0.000432143 BTC or something else.
20 August 2024
Unprompted review
This guys from sideshift are awesome!!
20 August 2024
Unprompted review
They resolved it faster than I…
They resolved it faster than I expected! The service and speed were incredible.
20 August 2024
Unprompted review
Amazing support!
16 August 2024
Unprompted review
Used it several times
Used it several times. Works like a clock! I recommend!
10 August 2024
Unprompted review
Super Turbo Usdt to Btc fro trezor
Was changing usdt to btc in very busy hours, it was complicated situation with gas fees so little bit longer than i expected. BUT! Command was answering all my questions and make my day without worrys. So i received my btc and all good!
1 August 2024
Unprompted review
Simple and reliable
Simple and reliable. It has often surprised me with the best exchange rate I've gotten among various DEXs.
1 August 2024
Unprompted review
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