sidney jackson and son ltd Reviews 

106
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

If you want a friendly reliable garage to do things for your car, look no further. I recently had to deal with a failed attempt of some masked ndividuals trying to steal my car. They broke the... See more

Rated 5 out of 5 stars

I was really struggling to find somewhere that could carry out an MOT for our motorhome, but I was recommended Sydney Jacksons in Prestbury—and I’m so glad I was. Although they were unable to fit t... See more

Rated 5 out of 5 stars

High praise for Liam, Simon and driver Rob for looking after us when we purchased a one-year-old plug-in Kuga. Liam was always professional and courteous. this is a well established family firm with s... See more

Company replied

Rated 5 out of 5 stars

In a word - Amazing! Liam, Nick and the team are fantastic and made the whole process of my new purchase absolutely flawless. Communication was great, nothing was too much bother and they’re... See more

Company replied

Company details

  1. Mechanic
  2. also in
  3. Car dealer
  4. Used car dealer
  5. Vehicle repair shop

Written by the company

Welcome to Sidney Jackson & Son Ltd — a family run business. With over 50 years as a Ford Retail Dealer, we have the experience and expertise to deliver the very best in new and used car sales, servicing, repairs and parts. Sidney Jackson & Son Ltd was established in Butley, near Macclesfield, in 1920, initially selling tractors to the local farming community and later adding a coach service and garage repairs. In 1955, we were appointed a Ford Retail Dealership, an appointment which we are proud to still hold. With over 50 years in the post, our current Dealer Principal, Jimmy Jackson, is the longest serving Dealer Principal in the country. He is looking to continue the family tradition by passing on the reins to his son Tim, who has worked in the business since leaving school and will become the third generation of the family to head the company. We are extremely proud of the relationship we have built up with our customers, many of whom are more like friends. As a result a large amount of our business comes from recommendation and repeat, often with several generations of families being customers. Hence our motto — Part of the family. The full range of new Ford cars is available along with a constantly changing range of used cars, and we have access to 1000s of nearly new Fords through the Ford Direct system — if you can’t see what you want in our listings, let us know and we will try to find it for you. Our service department has all the latest Ford diagnostic equipment and our mechanics are fully trained to Ford standards, which means that we are able to offer a superb after sales package, covering servicing, repairs, MOT testing, parts, accessories, batteries, tyres and exhausts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Selling car

Very easy process of selling car from start to finish with good comms and clear guidance from Liam who was more than happy to help. All the paperwork was processed and settled promptly.

26 July 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for your lovely review! I have passed on to Liam and the team

Rated 5 out of 5 stars

Great service from the guys here

Great service from the guys here. Very helpful and professional. Found the problems needing fixed and repaired in good time for a good price. Thank you for all your help.

2 July 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for your lovely 5* review!

Rated 5 out of 5 stars

Excellent Customer Focus and First Class Service.

Liam , John and Team - just wanted to say a massive thanks for the efforts you went to , to help and accommodate us this week. You really went above and beyond to repair the vehicle in short timescales.
The service and standard from everyone i met at the garage was as ever, first class.

26 June 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for your lovely 5* review! I will be sure to pass your comments on to Liam and the team

Rated 5 out of 5 stars

Always helpful and positive

Always helpful and positive. Bright, cheerful and go out of their way to engage with the customer. Added to that I've had over 30 years of faultless technical excellence from Tim and his team. Superb!

14 June 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for your lovely 5* review!

Rated 5 out of 5 stars

Lovely long established family business…

Lovely long established family business took my wife's Volkswagen in for it's 1st MOT and was contacted as soon as it was ready for collection they did offer a loan car or they could pick up and drop it back home for us I would definitely recommend Sidney Jackson

7 June 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for your lovely 5* review!

Rated 5 out of 5 stars

Customer service

Great to deal with a company that has good customer service and who will talk to you and give advice when needed

1 May 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for your lovely 5* review!

Rated 5 out of 5 stars

First class service

Have found Sidney Jackson to be most helpful and efficient and will have no hesitation returning for servicing.

15 April 2024
Unprompted review
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Reply from sidney jackson and son ltd

Thank you for your lovely review our Sidney Jackson's :-)

Rated 5 out of 5 stars

Ford Ranger Wildcat MOT

Ford Ranger Wildcat, in for MOT, first appointment I forgot, second appointment, car wouldn’t start, third appointment all went well, after all that a lot of garages would have sent me away, but the staff here couldn’t be more helpful

5 April 2024
Unprompted review
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Reply from sidney jackson and son ltd

We value every customer that supports us, no matter how many times it takes :-) Thank you for your support!

Rated 5 out of 5 stars

Service and MoT 2/4/24

Service and MoT 2/4/24
Service completed in good time and little faults I had mentioned were dealt with .Car had been cleaned.
Issues arising from the service were clearly and fully explained
The garage is always very clean and the staff very pleasant and helpful.We have been with them since 2007

3 April 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for your lovely review! I have passed your praise onto the team. Thank you for your support

Rated 5 out of 5 stars

Fantastic

In a word - Amazing!

Liam, Nick and the team are fantastic and made the whole process of my new purchase absolutely flawless. Communication was great, nothing was too much bother and they’re all round nice people.

They bring a major car showroom aesthetic with a family run business feel.

Will certainly be using in the future. Not a bad word to say

Mark

21 March 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

WOW! Thank you so much for your amazing review of our sales team! We hope that you enjoy your new car and have many miles of fun!

Rated 5 out of 5 stars

I found their service of my Mercedes…

I found their service of my Mercedes S350 major service highly satisfactory, I haven’t travelled far in it yet but will do soon and ring them to thank them after my forthcoming long distance travel.

8 March 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for your lovely review! We hope that your long drive went without trouble!

Rated 5 out of 5 stars

Great experience

Great experience. Our car was picked up from home and returned at the end of the working day. Excellent communication.

11 March 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for sharing your positive experience, Robert! We're delighted to hear that our pick-up and return service worked well for you.

Rated 5 out of 5 stars

Best experience with a garage

I recently had my car in for its MOT. The staff were friendly and efficient. The best experience I’ve had with a garage hands down. Would absolutely recommend to anyone.

2 March 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you Alisha! I have passed your lovely comments onto the team

Rated 5 out of 5 stars

Excellent prompt and friendly service…

Excellent prompt and friendly service whilst establishing what was required.
Efficiently booked in and unexpectedly driven home. Couldn’t fault them, would definitely recommend.
Many thanks.

17 February 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you Joy! I have passed your lovely comments to the team and the drivers

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Owner, Tim, always available to give explanations/clarifications.

16 January 2024
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you David! I have passed your comments onto Tim

Rated 5 out of 5 stars

So helpful

I rang and spoke to John today. I was looking for a service history of a car previously owned by a customer of this garage but now owned by me.
John could not have been more helpful. He gave me so much time and information for which I am eternally grateful. Thanks John.

12 December 2023
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Hi John, thank you for your lovely review! I have already passed your comments John

Rated 5 out of 5 stars

Thank you for looking after my car…

Thank you for looking after my car recently guys.
It's now great once again !
See you in January for a Full Service and M.O.T.

Linda D. 😊
😊

26 October 2023
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for your lovely 5* review!

Rated 5 out of 5 stars

Couldn't be better

I only discovered Sidney Jackson's service department three years ago. After 45 years of car ownership, they have provided me with the best service I have ever experienced. Easy to contact, approachable, happy to discuss and explain any matters arising and quality workmanship too!

5 October 2023
Unprompted review
sidney jackson and son ltd logo

Reply from sidney jackson and son ltd

Thank you for your lovely review!

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