I would highly recommend Siemens, because the after care is excellent. Our 12 year old Siemens washing machine had a leak and the engineer who came, within days of contacting, trouble shooted the pro... See more
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Review summary
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Issue with coffee machine that looked to be damaged when cleaned. Contacted Sieman's CS who responded within an hour with details of repair option. Thankfully machine reset itself. Contact was courtio... See more
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The first encounter I had with the lady on the phone to book a home visit with engineer was very positive,she was frendly,helpful and efficient. The engineer did a home visit the following day at 8am... See more
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The website was easy to navigate and I was able to find the spare part I needed quickly and accurately. Ordering was also straightforward and acknowledgment included an estimated delivery date. Postag... See more
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Company details
Written by the company
At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient. Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities. Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.
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4.7
Excellent
198 reviews
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Great communication. Great service.
Great communication, turned up on time. No hassle.
Problem was identified promptly and fixed under warranty. No questions asked. A great service and a pleasure to deal with
15 May 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re so pleased to hear everything went smoothly, from the clear communication to the prompt repair under warranty. It’s great to know the service was hassle-free and a positive experience.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re really pleased to hear you found the service very efficient.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
⭐⭐⭐⭐⭐Outstanding customer service…
⭐⭐⭐⭐⭐Outstanding customer service received from Siemens. A quick email with all the details and less than a week later my issue was resolved. ✅
On top of that this is a truly awesome bean to cup machine. Highly recommended.
20 May 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re delighted to hear you received outstanding customer service and that your issue was resolved so efficiently. It’s also great to know you’re enjoying your bean to cup machine!
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
This was a very fast repair
This was a very fast repair, but still wondering why my oven woke up one day and that it was a steam oven? Anyway once recoded it was sorted
15 May 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear the repair was carried out quickly and that everything was resolved after the oven was recoded. It’s certainly unusual for an appliance to behave like that, but we’re pleased it’s now back to normal.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Very quick and efficient service…
Very quick and efficient service received. Problem resolved within an hour. Delighted with the result.
21 May 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re so pleased to hear you received quick and efficient service and that the issue was resolved so swiftly.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Great after Sales Service
Very impressed with fast efficient response from Siemens today
15 May 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re delighted to hear you were impressed with the fast and efficient response from Siemens – thank you for your kind words.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Reliable
Easy to book, instant confirmation and follow up of services provided. Reliable service which is hard to recieve in this part of the industry.
13 May 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re really pleased to hear you found our service easy to book with instant confirmation and reliable follow-up – it’s great to know we’re providing the dependable service you expect.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Very fast delivery thanks
29 April 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear you received your delivery very quickly – thank you for your kind words.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Quick response and the professional
Quick response and the professional
service all around by the employees.
6 May 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re pleased to hear you received a quick response and professional service from our team – thank you for recognising their efforts.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
The lady that took my booking was very…
The lady that took my booking was very helpful. The engineer rang me to give me a time when he would arrive he was professional and friendly.
23 April 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re delighted to hear that the lady who took your booking was helpful and that the engineer was professional and friendly, keeping you informed about their arrival time.
Thank you again for your feedback.
Becki
Siemens Home Appliance Customer Service
Very prompt service"
16 April 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We are pleased to hear that you received very prompt service.
Thank you once again for your feedback.
EJ
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We are thrilled to hear that John provided fantastic service.
Thank you once again for your feedback.
EJ
Siemens Home Appliance Customer Service
Very speedy response=
2 April 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We are pleased to hear that you experienced a speedy response.
Thank you once again for your feedback.
EJ
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear the process was straightforward and everything was fixed without any issues.
Thank you for your feedback.
EJ
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear that the repair was fast, honest, and carried out by a helpful engineer.
Thank you for your feedback.
EJ
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear that you were satisfied with the repair service.
Thank you for your feedback!
Alexis
Siemens Home Appliance Customer Service
Top service from Owen
Top service from Owen. He quickly responded and repaired our dishwasher and gave a few tips & tricks to keep it in good working order. Very friendly and knew his stuff.
27 March 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re delighted to hear that Owen provided such excellent service. It's great to know he was able to quickly resolve the issue with your dishwasher and share helpful tips. We'll be sure to pass on your kind words to him.
Many thanks,
Sam
Siemens Home Appliance Customer Service
Brilliant service
Brilliant service. The support was great, receiving a device plan to select the respective part was very helpful, so that I've been able to get exactly what I was looking for. Also, the delivery was very fast.
5 March 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're pleased to hear that you found the support helpful and that the device plan made it easier for you to order the correct part. It's wonderful to know that the delivery was prompt and efficient.
Many thanks,
Sam
Siemens Home Appliance Customer Service
Fridge Freezer spare parts
The parts I ordered for my fridge freezer, fitted perfectly and were not expensive. Delivery was fast and quick
6 March 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're pleased to hear that the parts for your fridge freezer fit perfectly and that the delivery was fast. Thank you for your feedback!
Thank you,
EJ
Siemens Home Appliance Customer Service
Easy to ordr parts required
Easy to ordr parts required. Excellent tracking of dispatch.
25 February 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're glad to hear that you found ordering parts easy and that the dispatch tracking was excellent.
Thank you,
EJ
Siemens Home Appliance Customer Service
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