I would highly recommend Siemens, because the after care is excellent. Our 12 year old Siemens washing machine had a leak and the engineer who came, within days of contacting, trouble shooted the pro... See more
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Review summary
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Issue with coffee machine that looked to be damaged when cleaned. Contacted Sieman's CS who responded within an hour with details of repair option. Thankfully machine reset itself. Contact was courtio... See more
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The first encounter I had with the lady on the phone to book a home visit with engineer was very positive,she was frendly,helpful and efficient. The engineer did a home visit the following day at 8am... See more
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The website was easy to navigate and I was able to find the spare part I needed quickly and accurately. Ordering was also straightforward and acknowledgment included an estimated delivery date. Postag... See more
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Company details
Written by the company
At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient. Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities. Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.
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4.7
Excellent
198 reviews
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Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're pleased to hear that you received superb service from Henry. We'll be sure to pass along your kind words.
Thank you,
EJ
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re pleased to hear you had really great service!
Thank you again for your feedback.
Siemens Home Appliance Customer Service
Very helpful customer service and…
Very helpful customer service and efficient appointment system for engineer call out.
7 February 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're glad to hear that you had a positive experience with our customer service and efficient appointment system.
Thank you for your feedback.
EJ
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're pleased to hear that you received excellent support and advice.
Thank you for your feedback.
Sam
Siemens Home Appliance Customer Service
Customer service was professional
Customer service was professional even though my coffee machine is out of warranty, they will look into this and try to help me to fix it.
24 February 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're glad to hear that our customer service team was professional, and we're happy to assist with finding a solution for your coffee machine.
Thank you for your feedback.
Sam
Siemens Home Appliance Customer Service
Excellent online booking service
Excellent online booking service. Timely phone call to arrange an appointment. The service engineer was very professional and fixed a minor issue with no fuss.
13 February 2025
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear that you had a smooth experience with the online booking service and that the engineer was professional and efficient in resolving the issue.
Thank you for your feedback.
Becki
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're glad to hear that you experienced a timely, efficient service with a capable service person.
Thank you for your feedback.
Sam
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We're pleased to hear that the engineer was on time and very professional.
Thank you for your feedback.
Sam
Siemens Home Appliance Customer Service
Microwave assembly drawings.
I was looking for assembly drawings for a microwave so I could dismantle and investigate an issue. Response was quick and concise.
13 February 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for your review.
We’re glad to hear you received a quick and concise response regarding the assembly drawings for your microwave. We appreciate your feedback!
Sam
Siemens Home Appliance Customer Service
Excellent technician good customer…quality service
Excellent technician good customer service
5 February 2025
Reply from Siemens Home Ireland
Hello, thank you for your review.
It’s great to hear that our technician provided excellent customer service. We appreciate your kind words!
Sam
Siemens Home Appliance Customer Service
PRJW
Accurate information on time of visit, professional workmanship and pleasant staff
5 February 2025
Reply from Siemens Home Ireland
Hello, thank you for your review.
We're delighted that you were happy with the accurate visit information, professional workmanship, and pleasant staff. Your feedback means a lot to us!
Sam
Siemens Home Appliance Customer Service
Prompt reply to my query
4 February 2025
Unprompted review
Reply from Siemens Home Ireland
Hello, thank you for taking the time to write your review.
We’re glad to hear that we were able to provide a prompt reply to your query. We always aim to respond quickly and efficiently to assist our customers.
Thank you again for your feedback.
EJ
Siemens Home Appliance Customer Service
Item arrived on time and was easy to fit
15 January 2025
Reply from Siemens Home Ireland
Hi, thanks for taking the time to complete our review.
We are pleased to hear that the item arrived on time and was easy to fit.
If we can be of any further assistance, please do not hesitate to get in touch.
Thanks, Mandy.
Siemens Home Appliance Customer Service.
Reply from Siemens Home Ireland
Thank you for your review.
We’re so pleased to hear you had a quick and positive repair experience.
Thanks, Mandy.
Siemens Home Appliance Customer Service
Excellent service
Easy to set up call, which was on time, and completed by a knowledgeable engineer
17 January 2025
Reply from Siemens Home Ireland
Hi, thanks for your review.
We’re delighted to hear the call was easy to arrange and that the engineer provided knowledgeable service. Thank you for sharing your experience!
Thanks, Mandy.
Siemens Home Appliance Customer Service
I had a quick response to my call and…
I had a quick response to my call and the problem was fixed
22 January 2025
Reply from Siemens Home Ireland
Thank you for your review.
We’re glad to hear the issue was resolved promptly and to your satisfaction.
Thanks, Mandy.
Siemens Home Appliance Customer Service
Great service
18 January 2025
Reply from Siemens Home Ireland
We truly appreciate your review.
It’s great to hear you were satisfied with the service provided.
Thanks, Mandy.
Siemens Home Appliance Customer Service
Prompt attention from salesman on…
Prompt attention from salesman on advice on use of machine and delivered promptly also.
Thoroughly satisfied with customer service
Sinéad Gillett
17 January 2025
Reply from Siemens Home Ireland
Thank you for sharing your review.
We’re so glad to hear you were thoroughly satisfied with the advice, delivery, and customer service provided.
Thanks, Mandy.
Siemens Home Appliance Customer Service
Reply from Siemens Home Ireland
Thanks for your review.
We’re delighted to hear the engineer was helpful and pleasant. Thank you for your feedback!
Thanks, Mandy.
Siemens Home Appliance Customer Service
Excellent service from the technician…
Excellent service from the technician who was efficient and helpful.
30 December 2024
Reply from Siemens Home Ireland
Thank you for your lovely feedback!
We’re so pleased to hear the technician provided efficient and helpful service.
Thanks, Mandy.
Siemens Home Appliance Customer Service
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