Sif Jakobs Jewellery Reviews 592

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, often describing them as beautiful, high-quality, and matching the descriptions on the website. Many appreciate the variety of items available and the appealing packaging. However, some people were dissatisfied with aspects of the delivery service and order fulfillment. Issues included long shipping times, disorganized packaging, missing items like gift wrap or message cards, and orders arriving in multiple boxes. Some customers also reported problems with tracking information not updating, items being out of stock after purchase, or receiving incorrect items.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful and high-quality... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the beautiful and high-quality... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast delivery, with... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the quick delivery, with orders... See more

Based on these reviews

Rated 3 out of 5 stars

I ordered a gift wrap and a message card along with the products, but they were not included in the delivery. The shipping process also took too long, and the packaging was not done with care — everyt... See more

Company replied

Rated 3 out of 5 stars

Hi! I like your company’ juelry. However, it took 15 days for me to get my order… Also, maybe I didn’t notice while ordering, but I would preffer to receive my order just in one box, instead of three... See more

Rated 5 out of 5 stars

We were on a Tauck river cruise and my partner Nancy loved your jewelry display there,bought some. I made a mental note what she looked and liked. Just celebrated her birthday surprised her with brace... See more


Company details

  1. Jewellery shop

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Free delivery on all orders within EU

Enjoy free delivery on all orders within EU!

Don't worry about delivery costs. We offer free delivery on all orders within EU.

Contact info

3.7

Average

TrustScore 3.5 out of 5

592 reviews

5-star
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1-star

Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Beautiful small earrings

29 September 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Agata,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new earrings.

All best
Liz

Rated 4 out of 5 stars

Lovely products but buying online not recommended

Lovely choice of products and great service re notification of order status. Slightly disappointed with the item. It is smaller than expected and the chain is far more delicate than I thought it would be. Beautiful jewelry but wouldn't have spent as much if I had been able to see / touch the item in person.

8 September 2022
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Reply from Sif Jakobs Jewellery

Dear Caz,

Thank you for taking your time to leave a review.
We are sorry that you were not completely satisfied with your new chain.
If there is anything we can to help you with, return or anyhting, feel free to write to us at: Online@sifjakobs.com.
However, we are very grateful for your feedback, because this is the only way we can improve in the future.
Thanks in advance.

All the best,
Liz

Rated 5 out of 5 stars

super happy

I was continuously updated about delivery. And had my purchase safely delivered as promised

12 September 2022
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Reply from Sif Jakobs Jewellery

Dear Diana,

Thank you for your positive feedback. We are very pleased that you are satisfied with our service.

All the best,
Liz

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, exactly as described, well packaged, bought this as a gift for my sister, she will love it

10 September 2022
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Reply from Sif Jakobs Jewellery

Dear Joan,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with the ring you ordered.

All best
Liz

Rated 5 out of 5 stars

Absolutely beautiful and high quality…

Absolutely beautiful and high quality bracelet. Fast delivery to Spain with a tracking link.

14 September 2022
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Reply from Sif Jakobs Jewellery

Dear Janina,

Thank you so much for your positive feedback. We are glad that you are satisfied with your new Sif Jakobs bracelet and our service.

All the best
Liz

Rated 5 out of 5 stars

fast delivery

fast delivery, good quality

2 September 2022
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Reply from Sif Jakobs Jewellery

Dear Jekaterina Mehh,

Thank you for your positive feedback. We are very pleased that you are satisfied with our jewellery and our service.

All the best,
Liz

Rated 1 out of 5 stars

I love their jewellery not the costume service

I love their jewellery, but still the poorest costumer service- they are never bothering to answer phone or mail

1 September 2022
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Reply from Sif Jakobs Jewellery

Dear Stina,

Thank you very much for your feedback. We are sorry that you were not completely satisfied with our service. However, we are very grateful for your feedback because this is the only way we can improve in the future. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com
Thanks in advance

Have a nice day

Kind regards,
Liz

Rated 5 out of 5 stars

Ferrara Piccolo ring

Website is easy to use, ordered the ring , it came within a few days. The ring is lovely and I’m looking forward to wearing it. Very impressed with Sif Jakobs

8 September 2022
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Reply from Sif Jakobs Jewellery

Dear Mrs. Doreen Morland,
Thank you so much for your positive feedback. We are very pleased that you are satisfied with your new jewellery and our service.
We are more than grateful.

Best wishes,
Liz

Rated 5 out of 5 stars

I wear these everyday.

8 September 2022
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Reply from Sif Jakobs Jewellery

Dear ACuriel,
Thank you so much for your positive feedback. We are very pleased that you are satisfied with our jewellery.
We are more than grateful.

Best wishes,
Liz

Rated 5 out of 5 stars

Love all Sif Jakobs products

Love all Sif Jakobs products. Such great quality. I buy for myself and gifts for others. 10/10

31 August 2022
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Reply from Sif Jakobs Jewellery

Dear Stephanie,

Thank you very much for your positive feedback. We are very happy to hear that you are satisfied with our Sif Jakobs jewellery.

All the best,
Liz

Rated 5 out of 5 stars

Fantastic product

The jewellery is absolutely stunning! So sparkly. I really love it. Ordering and delivery was quick & easy

30 August 2022
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Reply from Sif Jakobs Jewellery

Dear Rebecca,

Thank you very much for your positive feedback. We are very happy to hear that you are satisfied with the jewellery you ordered and our service.

All the best,
Liz

Rated 5 out of 5 stars

Excellent experience dealing with Sif Jacobs

As usual with Sif Jaobs excellent service so really pleased
Can t fault them at all and absolutely love their jewelry
Highly recommend

29 August 2022
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Reply from Sif Jakobs Jewellery

Dear Joan,

Thank you very much for your positive feedback and recommendation. We are very happy to hear that you are satisfied with the jewellery you ordered and our service.

All the best,
Liz

Rated 5 out of 5 stars

Nice bracelet but too small for me

This was too small so I returned it. It was very nice and I was disappointed I couldn’t keep it. Company very helpful.

25 August 2022
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Reply from Sif Jakobs Jewellery

Dear Mrs Taylor

Thank you for your review. We apologize for the inconvenience of the return process. Due to UK not being part of the EU. orders and returns in general takes longer to be handled, and unfortunately out of our hand.

We will soon have a warehouse based in UK, so orders and return shall be much faster and easier.

Best regards
Emmy

Rated 5 out of 5 stars

Items are great

Items are great. They were easy to order (though not as easy to find on the site), and super fast delivery!

17 August 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Elena,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

Second time lucky

Second time lucky! Parcel arrived without being tempered! Delighted with the beautiful piece of necklace!! Thank you! 🤗

16 August 2022
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Reply from Sif Jakobs Jewellery

Dear Eddie,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 5 out of 5 stars

I love this !!

16 August 2022
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Trifan,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 4 out of 5 stars

❤️beautiful

15 August 2022
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Reply from Sif Jakobs Jewellery

Dear Ioana,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

Rated 1 out of 5 stars

Item still not delivered 3 weeks and waiting

I still have not received my package 3 weeks after ordering. Concerning and thankfully not a gift. Disappointed and will not be ordering again.

15 August 2022
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Reply from Sif Jakobs Jewellery

Hi Anne,

Thank you for your review. We are truly sorry about your bad experience. If there is anything we can do in return feel free to write to us at: Online@sifjakobs.com. Thanks in advance

Have a nice day
Louise

Rated 5 out of 5 stars

Prompt delivery.

I ordered a ring for my wife, which was delivered promptly, and is of excellent quality. I would not hesitate to use again.

15 August 2022
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Reply from Sif Jakobs Jewellery

Dear Michael,

Thank you for taking your time to leave a review. We are very pleased that you are satisfied with your new jewellery and our service.

All best
Louise

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