Sigma Sports - Oakham Reviews 

Ordering my cycling gear and soon to be refunded for some stuff very helpful shop

I was helped by Zoe at the Oakham store. I’d called in to pick up some look cleats but also had a pair of Assos bibs to return due to some poor quality issues (most unusual for the brand and the first pair I’ve ever had any issues with). Assos in Switzerland advised me to take them back rather than send them to them. Zoe was really helpful and so friendly. The bibs have now been sent off for the warranty team to review so fingers crossed but whatever happens Zoe was a credit to Sigma. Thank you.

Quick, easy and good quality service. Bike looks and feels much better for it. Also didn't feel like they were trying to find problems that weren't there to upsell which is great, so will trust them again.

Initial reluctance to accept that the Specialized Creo2 motor had an issue.
I had sent a recording of the motor noise, which I think was the clincher.
Motor replacement. Near silent running now. Need to give it a couple of long rides.

Outstanding again from Sigma Oakham. Collected a new set of carbon wheels this morning and also had my road bike scheduled for a service. Super fast, efficient and friendly service. A1.

The customer Service team helped me with a 'Cycle-to-work scheme' bike purchase. They were very efficient and effective in processing the bike and delivery. Great service.

Very helpful staff- despite not having all my requirements on the job sheet the Mechanic soon rectified this whilst I waited for my wheels to be changed and new sealant to be added. Message alert system worked really well. I will definitely recommend Sigma for maintenance. Great job by the mechanic noticing my headset had previously been overtightened and rectified despite being in for my wheel change.

Reasonably easy to book a bike fit, just took a crazy amount of time. But the important thing once the elusive day arrived was the process and the way it was delivered by Andrew Shore, this is what sets it apart from the rest. Great guy, amazing knowledge and a really fun process, if Sigma does anything they should recognise how important Andrew is to their business. Some nice stock, loads of it, but for the human content, he makes the difference.

Hi, Paul is very good person and halpful with everythink what we ask very good guy:)))))

Spent the morning at Sigma Oakham needed some fitting adjustments and workshop jobs completing.

1) Ben in the workshop sorted it out ✔️

2) Paul in sales helped find the last missing piece of kit for me. ✔️

3) Andrew Shore "Mr Bike fit" completed an excellent morning.

If you have never had a proper bike fit or its been a few years, this guy is amazing 👏

The Garmin 540 Edge was very competitively priced and then arrived very quickly. Everything seems to be working OK so thank you.

Great service as always from Jack and the team

Had a bike fit with Andrew at Oakham and it was transformation for my comfort, ability to put the power down, and the overall enjoyment of being on the bike! Can’t recommend getting you booked in with him enough!

The Oakham team were very helpful with the whole e-certificate process and completed the order and the collection of the gear very efficiently.

Patient assistance and expert advice provided while trying on the wetsuits.
Given time and space before making the purchase. The price was very competitive. M

Worth the 2.5 hour drive as always but please open a store in Manchester!

Staff were very helpful and knowledgeable and helped me select and appropriate shoe and insert.

Recently had a bike fit with Andrew. I had a few on bike concerns and niggles and he put me at ease straight away. Went through the bike fit process and what adjustments would be made on the bike (if any). He even went to extra lengths and tried 5 different saddles to find the correct one for me. I wouldn’t hesitate to go back to Andrew for a follow up. Very knowledgeable guy and an asset to sigma sports.

I had very helpful advice when choosing a new helmet at your Oakham store. Wore it today. A good choice. Thanks.