Sigma Sports - Wilmslow Reviews 

83
TrustScore 4.5 out of 5

4.7

27 Water Lane, SK9 5AB Wilmslow, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lizzie the sales assistant was super helpful with kitting my wife out with cycling gear. Gave us a break down in price and quality of each item so we could make an informed decision. We purchased seve... See more

Rated 5 out of 5 stars

It all worked really well. I went online and wasn’t sure whether to pick large or medium. I phoned the Wilmslow store and they said to reserve both, pay a 10% deposit, try on when they arrived in stor... See more

Rated 5 out of 5 stars

Great after sales service. The shop at Wilmslow were ready to assist if my Ortlieb panniers did not arrive in time by Royal Mail. The panniers arrived as quoted and everything is sorted. Thanks.

Rated 5 out of 5 stars

Great bike shop , great website ! Probably the best bike website around here ! From the moment I ordered the bike and put a deposit down to the correspondence by email and phone was top notch and pur... See more


Company details

  1. #21 of 92 best companies in Bicycle Shop
  2. #13 of 56 best companies in Bike accessories store
  3. #14 of 37 best companies in Running Shop

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • 27 Water Lane, SK9 5AB, Wilmslow, England, United Kingdom

  • 01625 365223

4.7

Excellent

TrustScore 4.5 out of 5

83 reviews

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4.7

All reviews

(83)

3,735 reviews in the last 12 months

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Rated 5 out of 5 stars

Great after sales service

Great after sales service. The shop at Wilmslow were ready to assist if my Ortlieb panniers did not arrive in time by Royal Mail.
The panniers arrived as quoted and everything is sorted. Thanks.

31 August 2026
Rated 5 out of 5 stars

It all worked really well

It all worked really well. I went online and wasn’t sure whether to pick large or medium. I phoned the Wilmslow store and they said to reserve both, pay a 10% deposit, try on when they arrived in store and then just pay for the one I wanted. They arrived early, and it all worked efficiently. I am pleased with the packable Castelli rain jacket I bought

29 August 2026
Rated 5 out of 5 stars

Bright Store, Good Service

Very nice bright store, Greeted from the outset, Helped into a sale for a bike computer and got some advice on having some niggles on my bike fixed.

I forgot to use my Blue light Discount though : (

18 August 2026
Rated 5 out of 5 stars

Great quality of service at Sigma Sports

Lizzie the sales assistant was super helpful with kitting my wife out with cycling gear. Gave us a break down in price and quality of each item so we could make an informed decision. We purchased several items of clothing and some bib shorts for myself. Lizzie was very friendly and knowledgable about the products. Making a purchase was a pleasure not a chore. Finally a retailer that cares about customer service, we will definitely be returning.

15 August 2026
Unprompted review
Rated 1 out of 5 stars

I order on the Thursday/brought etc /…

I order on the Thursday/brought etc / for collection rode 38 mile / sorry we where going email you not available / I went on the Monday bearing in mind / ok I said can you then deliver to me / we are now the Tuesday the following week / had to email / then phone yesterday to see where items are .. tbh a bit poor .. what do you guys think … still nothing yet

Cheers Karl

Still waiting *********

4 August 2026
Sigma Sports - Wilmslow logo

Reply from Sigma Sports - Wilmslow

Hi Karl,

Thanks for your feedback. We’re sorry there was an issue with the availability of some of the items on your original collection order.

When you visited us, a member of our team explained the discrepancy and agreed with you that you would take the items we had available, with the remaining items sent directly to your home. It was stated at the time to the team that the items were not urgent and we would dispatch via Royal Mail to your home address.

The outstanding items were dispatched on Saturday using Royal Mail Tracked 48. When your partner called us on Monday and explained that the items were required by this coming Friday, a member of our team provided the tracking details and confirmed the dispatch.

Unfortunately, the Royal Mail tracking has not progressed as we would expect since Saturday. We have therefore followed this up with Royal Mail regarding the delay and are continuing to monitor the delivery.

We appreciate the initial stock discrepancy wasn’t ideal, but the outstanding items were dispatched promptly and we’re now actively following up with Royal Mail to get them to you as soon as possible.

The Sigma Sports Wilmslow Team

Rated 5 out of 5 stars

Sigma Sports - New Bike

Lizzie spent time listening to my requirements and then explained everything fully from the start right through to me collecting my bike, even ensuring all the modifications were completed for me before picking up - I couldn’t be more happy with my bike or the service from Lizzie & Sigma. Thank you.

7 August 2026
Unprompted review

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