Signomatic.co.uk Reviews 8,540

Dependable service, prompt delivery of items as ordered.

Well made well packaged arrived on time

Easy to order exactly what I wanted at an acceptable price and it was delivered within very few days.

Top class service, great communication and product.

I have used Signomatic many times over many years. They are efficient, great quality and have never disappointed me. Thank you.

BE AWARE - AND AVOID
Despite its misleading title;- Signomatic.co.uk is not based in the UK, but Sweden. Not a problem in itself, but explains (despite charging a premium delivery fee) why there are frequent delays in customers receiving orders.
Having followed-up my pre-paid order with a brief and courteous request for an up-date on delivery, I was given two different and contradictory responses;- firstly claiming that the order “had been dispatched”, but a later response claiming the order was “in production”. Bizarrely my request for clarity regarding the two conflicting responses was met with a Customer Experience (Amber) admonishment stating that “the tone of my enquiry not being conducive to constructive communication”.
I disputed the above allegation and escalated the exchanges for the attention of the Chief Executive - as I believe that telling lies to customers is worse behaviour.
1. Signomatic.co.uk is not a UK based business.
2. Claiming to have “despatched” an order when it is still “in production” is impossible!
I have since cancelled my order to request a full refund. I have yet to receive a response from the Chief Executive of Signomatic (co.uk); or my refund. Neither has the order that Signomatic claim had been dispatched arrived.

THE LIES FROM SIGNOMATIC CONTINUE:
1. The false message that accompanied the confirmation of despatch actually stated;-
“Delivery time for your signs: 3-6 business days”
However, the reply from Signomatic (to my review) states;-
“5 to 11 working days”
2. If the order really was “despatched earlier” (as claimed in the reply from Signomatic (to my review) - why hasn’t it been received?
3. If Signomatic is “committed to respectful and constructive communication, and to ensuring a positive environment for both our customers and our team” - START BY TELLING THE TRUTH”.
4. Alleged problems of Signomatic system/communication “overlap” - defy belief.

Easy from design to application. Quality product.

The whole service was excellent and signs provided were excellent quality.

Amazing, Easy to upload pic and edit yourself. They came back perfect. I didn't know till after the order was placed they were based in Sweden, I'm in Scotland, Still reasonable postage and delivery time. Will use again if needed,

Very professional looking sign which I attached to my intercom and it fitted exactly, very strong adhesive made it very simple to attach, good bright yellow colour and very strong black writing, competitively priced, arrived very quickly too, Very pleased. Highly recommend

Straight forward process , Prompt delivery

The door sign looks amazing, just what we wanted.

Great service, everything I ordered was correct,good quality and completed well ahead of timeframe discussed. Will be coming here for sure for all future projects. Thank you

Excellent service from this company, signs i order were Excellent quality and exactly what I had designed, will definitely use this company again in the future.

Quality of the sign was outstanding. Speedy service too 👍

Easy order, fast delivery and nice quality product

Good quality stick on signs with an applicator, which I didn’t expect and was a nice surprise.

Very positive experience. Excellent value and superb service. I would certainly recommend them and use again. Thank you.

Signs arrived quickly. Exactly what I ordered- perfect