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Signomatic Reviews 2,405

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TrustScore 4.5 out of 5

4.5

Prints and signs store
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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are well-made, stunning, and exactly as ordered, often exceeding expectations. Many appreciate the seamless and intuitive design process on the website, making customization easy. The service is frequently highlighted as excellent, with people commending the prompt, efficient, and helpful communication from the team. However, some customers experienced issues with delivery times, finding them longer than expected, with a few orders arriving late or not at all. A small number of people also encountered problems with the product itself, such as decals not sticking properly, signs being washed off, or print quality being poor. There were also mentions of incorrect fonts or unexpected textures on some items.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, customization options, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the superfast shipping and quick... See more

Quality

Clients share positive opinions on quality, with many praising the high standard of materials and... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy, quick, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent, prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another Top Professional Job done by Signomatic. The Boatrowers Hotel NSW OC Punters Club home made trophies are the envy of most other Punters Clubs. These Trophies would look nowhere near as good... See more

Rated 5 out of 5 stars

The decal provided was great, but I had a slight issue with one of the letters. When I got back in touch with Signomatic they couldn't have been more helpful. They fully took this onboard and have sen... See more

Rated 5 out of 5 stars

Signomatic do all the LABELS for or Punters Club Trophies @ The Boatrowers Hotel NSW Australia & do a fantastic job. Also as a Model Ship Builder they do the Labels for my completed Ship Models. Alth... See more

Company details

  1. Prints and signs store
  2. Business-to-Business service

Information provided by various external sources

Design your own custom sign in 2 minutes! Easy to order, quick delivery, Low prices. Welcome to Signomatic.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

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Rated 5 out of 5 stars

Above and beyond service

Our initial order was lost in the post and Amber helped us by re-running this and getting it shipped out to us super fast.
Thanks so much guys - these labels look fantastic.

29 August 2024
Rated 5 out of 5 stars

I was a bit doubtful about having a…

I was a bit doubtful about having a sign made via an online environment when I couldn’t see examples in reality.

Trustpilot reviews gave me confidence. Need not have worried. The sign is exactly or Even better than I imagined or wanted. Fabulous quality, fabulous customer service and arrived within the time expectation. I only need one house sign but it is very highly recommended by us and we would use them again without hesitation. In the interim we will recommend you!

8 August 2024
Rated 1 out of 5 stars

My experience is the same as all the…

My experience is the same as all the other one star reviews; However fool me once shame on you, fool me twice, shame on me!
I went back for a second time purchase of a sign for our home and my studio.
The first time I questioned the Shipping from Sweden, but was obviously caught up in other life events. The second time I definitely was disappointed and dissatisfied especially as I have decided the quality isn’t good enough of $100 each. I expected a thicker material, not just a piece of what resembles etched plywood. A little cheap looking especially with other companies offering much better results at much lower prices.

21 August 2024
Unprompted review
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Reply from Signomatic

Hello, 

Thank you for sharing your feedback. We’re truly sorry to hear that your experience with us has not met your expectations.

We understand your concerns regarding the shipping and the quality of the product. Our goal is always to provide high-quality signage that our customers can be proud of, and we apologize if the materials used did not meet your standards. 

As a valued customer, your satisfaction is important to us. We would like the opportunity to make this right. Please reach out to us directly at info@signomatic.com.au, and we’ll do our best to find a solution that addresses your concerns.

Thank you again for your feedback. We hope to have the chance to improve your experience with us.

- Signomatic

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