Signscustoms Reviews 14

The website photos are beautiful, but their clothing is not as it appears on the website. The blouses I received had no content or care labels and did not appear breathable or cotton/linen as described. Their return policy states you can’t try it on! Their size guide is completely inaccurate. They offered me to (1) pay them more money ($10) for a smaller size without returning anything or (2) they would give me a 40% refund.

Dodgy, scam site. Run!
Advertised as cotton, linen blend. Items were very poor quality, polyester and looked nothing like the photos.

Where’s the cotton. Cheap thin silky material. Said it was cotton but wasn’t. This company needs to be shut down. Looked for tag on shirts. There is none. Also paid for faster shipping and didn’t receive it until later.

I would give this company ZERO stars if I could.

In the first instance I am allergic to man-made materials, so I was delighted when signscustoms.com advertisiments boasted 100% cotton fabric, or a blend of cotton and linen.
When I received my garments I was disappointed as, very obviously, they WERE NOT constructed of % natural fibres. I tried one of the tops on and almost immediately began itching. I searched for a label which would've informed me of the materials used however, the only label sewn into the top was the sizing.

I immediately emailed the company, outlining my issue and asked for their address so I could return the tops for a refund. I received an email back suggesting I couldn't return the items as they weren't faulty. They offered me a discount of 40%. Which begs the question why would I want to keep items (or pay for them - discounted or not) when I can't wear them?
A flood of emails later, their attitude did not change despite my research into their practices. In Australia we are lucky to have governing bodies which have very strict guidelines for what is acceptable in selling wares and what is UNACCEPTABLE. The signscustom.com website has broken many of the rules.

FALSE ADVERTISING:
Their website and advertising clearly states the use of 100% COTTON fabric. It isn't.

MISREPRESENTATION:
Signscustoms.com suggested that I couldn't return the garments as they weren't "faulty". In Australia, clothing that does NOT have a label (listing fabric type/ fire hazard/ laundering instructions etc.) attached comes under the umbrella of "faulty"

INTIMIDATION:
To obtain their address so I could return the items, depended upon me agreeing to accept a discount.

Given I paid via PayPal, I have sent a lengthy email to them, not just to alert them of signscustoms.com extremely poor business practices, but also to cease representing the business.

PLEASE DO NOT ENTER INTO ANY BUSINESS TRANSACTIONS WITH THIS COMPANY. IT'S A SCAM.

I have engaged a lawyer to aid in getting my money back, alerted the ACCC and the ACL and involved PayPal. One of my friends has a (fashion) Instagram account and she is going to alert her subscribers, show the advertising screen shots I've taken and talk through the emails I've received and responded to.

I hope my efforts alert enough consumers so that nobody else is affected, or loses money, by believing in signscustoms.com fraudulent practices.

I ordered the appropriate size for me but the items were too small, they offer $6 and I could keep the tops and order another size. As I had ordered the largest size this was not possible. They Now refuse to refund me my purchase price. dO NOT BUY ANYTHING for I’m this Company. This has been going on for weeks, rip offs STAY AWAy Denise Kehoe

I bought 2 blouses advertised as cotton/linen. When they arrived 3 weeks later, they looked terrible, and were made of cheap polyester type material. So disappointed as I thought they looked really nice on the website. This is false advertising.

I purchased three blouses from
signscustoms.com. Their website kept coming up on a games app I play, and the advertised women’s blouses looked beautiful on their website. The blouses were advertised as a cotton – linen blend fabric. I ordered three blouses and it took three weeks for delivery.
So disappointed when opening the package because the blouses were not as advertised. Cheap thin polyester fabric, ill fitting, not resembling the website pictures.

Signscustoms.www website clearly states “30 DAYS” Free Returns. The website offers two options:

I agreed to a $10 “approximate” charge per item for returns (3 items =$30.00) because the other option was to keep the merchandise for a 40% reimbursement of the total….$40.00, which was disgusting. Both options were disgusting.

My return requests were acknowledged immediately after being sent (AI generated). After resending my original return information several times, I kept receiving the same response. Finally, their last response was:

“We understand that you would like to proceed with returning the three blouses and accept a credit of approximately $10 per item. However, we are currently unable to directly process or confirm any refund or order status changes at this time.”

BEWARE OF THIS SCAM!!!!

I wish I had had reviews to read prior to purchase. My opinion is exactly the same as the other reviewers, Advertised as cotton fabric, I was thrilled and ordered 4 shirts. The package arrived 3 weeks later. There is no way the fabric contains any cotton. Submitted a return request 3 times without any response. The tops feel like they as re made of rough, scratchy tissue paper. I was so disappointed, then to not receive any response is a double slap in the face. I hope people read the reviews before ordering anything. We can't all be wrong.

Absolutely horrible. What a scam. This is where AI technology gets you. Beautiful website. Loved all the patterns and the look of cotton and linen.
Once I finally received the product I was so disappointed. It feels as if you are wearing a plastic bag.
I tried the bogus customer service number to no avail.
Sent several emails to no response. I was duped
Do not buy this garbage.

I bought a blouse from Signscustoms clothing line that was advertised as cotton. It arrived some weeks later and there is not a bit of cotton in it. It is totally some horrible shiny petroleum based synthetic. It cost me AUD$68 with shipping. To return it would cost me another $30+ with no guarantee it would be replaced with cotton or a refund.
Needless to say I will not shop with Signscustom again, nor any other online merchant for that matter.

I was going to order multiple shirts but after reading the first review I decided it was not worth the risk. If I need to return or exchange something I want to be able to without hassle. A shame because they have some really cute tops.

I so wish I could upload pics! My mom and I ordered 4 beautiful, cotton shirts, and were so excited to receive them! We waited a very long time, and when we finally did get them, we were extremely disappointed. We got some kind of stiff polyester blend shirt that kind of had the same colors that we ordered but looked like children had used watercolors to make them. They are unwearable! Of course the 30 days had run out, so we are stuck with over $100 worth of shirts that will end up at Goodwill. I don’t even want to take them there, as they are so awful. Never will we fall for an ad like that. I should’ve known better!

Bought three items because they were listed as cotton/linen blend. They arrived and are clearly some type of cheap polyester. Company is impossible to deal with and all garments are missing the content/care instructions in violation of federal law. Filed a complaint with Paypal and the FTC.

One star cause there’s no way to give zero. This is a clothing company. My order was filled but when I attempted to make a return their contact form wouldn’t send and their phone number isn’t working.