Silk & Bubble Reviews 756

TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Iv just purchased silk and bubble, not even exajurating I used it for the first time yesterday as a 10 min treatment after washing my hair firstly IT SMELLS DIVINE, secondly I cant belive how smoot my... See more

Rated 1 out of 5 stars

I ordered the besties bundle mask x2 and I only received one bundle. I have emailed the team several times also via Instagram, filled in online form, Facebook messenger and have had no reply back. Abs... See more

Company replied

Rated 1 out of 5 stars

I wish I had read the reviews before placing an order. I ordered the ultimate bundle, more than a month ago and still not received my order despite chasing them up via email and social media. Appallin... See more

Rated 4 out of 5 stars

the hair mask is quite an expensive product but worth the price. for a first timer, i’ve only used it twice in one week and the results were amazing, my hair literally feels so soft & shinier with les... See more

Company replied

Company details

  1. Wellness centre

Written by the company

Silk & Bubble are no ordinary brand. Striving to develop a product born of the company’s ethos and values while cultivating a formula that delivers ground breaking results has been no easy task. This 100% organic, vegan and cruelty free super nourishing hair growth mask takes your haircare regime to another level. A glorious medley of coconut, fig, aloe vera and argan oil gently replenish and restore dry and damaged hair while blessing your locks with the strength and body you never thought possible.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

756 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing product!!!!! Must Buy & Try!!!

Amazing product i have been using for few months now. My hair has gone so much stronger and healthier than before. Defo worth buying silk&bubble guys!

20 November 2020
Unprompted review
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Reply from Silk & Bubble

Hiii Asma,

We love your review! We are glad to hear you are enjoying our product as much as the rest of our customers!

Happy Masking

Rated 5 out of 5 stars

Really good hair mask leaves you have…

Really good hair mask leaves you have really soft and shiny it’s like you don’t have to use much heat on your hair if you like your hair to be straight when you blow dry your hair it slightly straightened it out but the softness and the shine is immaculate would highly recommend this product

18 November 2020
Unprompted review
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Reply from Silk & Bubble

Heyy ZA,

We're super happy our mask is working as it should on you!

If we can help in any way, please let us know at info@silkandbubble.com

Happy Masking!

Rated 1 out of 5 stars

Don't buy this for full price!

I bought two pots of this with a 40% discount. Thank god I didn't pay full price. It does not suit my hair at all. I was shocked at how much hair fall I had in the shower. I used it twice and I won't be using it again. It didn't do anything for me. My hair still looks dry!

8 November 2020
Unprompted review
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Reply from Silk & Bubble

Heyy Customer,

We appreciate the honesty of your review and we do apologise you feel this way, maybe we can help you.

Please email our customer service team to assist you in resolving this matter on, info@silkandbubble.com

Happy Masking!

Rated 5 out of 5 stars

Loving it after first use !!

Iv just purchased silk and bubble, not even exajurating I used it for the first time yesterday as a 10 min treatment after washing my hair firstly IT SMELLS DIVINE, secondly I cant belive how smoot my hair feel and they look so healthy. Few peple actually noticed my hair looking so shiny. I cant wait to start seeing results. Definitely purchasing this again. ❤

3 November 2020
Unprompted review
Rated 5 out of 5 stars

It’s a 10 from me

It’s a 10 from me! Absolutely amazing I’ve just used it once and omg! My head feels so lightweight and refreshing I’m shocked🤩 i can also see a nice shine and silk to touch feel to my hair it’s amazing! Would definitely recommend to those who have a heavy feel to the head, as well as dry dull hair.

3 November 2020
Unprompted review
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Reply from Silk & Bubble

Hii Anisha,

We love your review! We're glad our product is working wonders on you. It sounds like your hair has become overall healthier. Thanks for taking the time to leave your review. If you would like to share any results with us please do so by emailing info@silkandbubble.com or get in touch with us via our social media pages.

Happy Masking!

Rated 5 out of 5 stars

Honestly feel like the bad reviews are…

Honestly feel like the bad reviews are the fake ones because they constantly say their hair is frizzy, must be the same person writing the comment but anyway I am no blogger or beauty guru so as a true customer, I can honestly say this is the best mask I have ever used, I used to bleach my hair a lot and my hair was becoming thin and brittle but this product literally saved my hair.

29 October 2020
Unprompted review
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Reply from Silk & Bubble

Heyy Tee,

WOW! thankyou so much for taking out the time to review us! We really appreciate it. We feel honoured to have valuable customer like yourself and others. If you would like to share any results with us please do so by emailing info@silkandbubble.com or get in touch with us via our social media pages.

Happy Masking!

Rated 5 out of 5 stars

Best thing for your hair!!!

I just bought another tub of silk bubble it works wonders! At first I was scared as I am very cautious about products I use on my hair but this is amazing. My hair has grown sooo long and feels very soft, it also smells like coconuts which I love. I can say my hair has definitely improved due to all the bleech I use to use my hair is coming back to life very happy with it and I am their fulltime customer now!

28 October 2020
Unprompted review
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Reply from Silk & Bubble

Heyy Amira,

We can see you've had really great results with our Mask. Thanks so much for sharing your review. If you would like to share any results with us please do so by emailing info@silkandbubble.com or get in touch with us via our social media pages.

Happy Masking!

Rated 1 out of 5 stars

Not seen a difference at all

I was really impressed by the social media advertising and results but honestly I see no difference in my hair and it’s not as if it’s an affordable product - I’ve purchased 3 pots so I’m quite disappointed.

29 September 2020
Unprompted review
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Reply from Silk & Bubble

Heyy San,

So sorry that you have been so disappointed with your experience with us. We would love to get this resolved for you, Please email info@silkandbubble.com

Our team is available to resolve your issues.

Happy masking!

Rated 5 out of 5 stars

silk and bubble

I’ve started using this recently because a lot of hair was falling out and honestly today when I used it no hair came out in the shower. Defiantly recommend. Smells nice to

28 September 2020
Unprompted review
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Reply from Silk & Bubble

Hey Fats,

We are so happy you've found a new solution for your hair! If you would like to share any results with us please do so by emailing info@silkandbubble.com or sending us a message to our social media pages

Happy Masking!

Rated 2 out of 5 stars

Nothing compared to what i expected ....

After using the silk and bubble for a month and a half im ashamed to say that the product is a waste of money. My hair is brittle due to breakage and i also experience a lot of frizz. I started using the product with hopes that my curls would be defined as well as my ends feeling nourished. After using the product a few times i noticed no difference so i dm'd the company directly and they suggested a few ways in which i could i try it. After trying out each method i came to the conclusion that the product is just not meant for my hair type. It was a shame cuz i was seeing better results from garnier hair masks which are a lot cheaper than this.

26 September 2020
Unprompted review
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Reply from Silk & Bubble

Heyy Fatima,

Thankyou for your review and we do apologise for your experience. maybe we can help?

Please see email our team on info@silkandbubble.com we would love to rectify your issues, if we can

Happy masking!

Rated 5 out of 5 stars

Amazedd

I dont know why it wouldnt work for some people .. i love it. Its revived my bleach damaged hair and i have south asian hair it took alot of bleach to get it blonde. Im in love this is my new fave. Honestly people its a reallllyyy good hair mask and smells lovely! U need to try it !

26 September 2020
Unprompted review
Rated 1 out of 5 stars

Don’t work

Don’t work on my thick hair. Hair is still very dry after using for two months

22 September 2020
Unprompted review
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Reply from Silk & Bubble

Hi Saima,

We appreciate the honesty of your review and we do apologise you feel this way, maybe we can help you.

Some of us suffer from protein build up in our hair, so using any coconut based product can make the hair feel drier, in this case, you would need to try a cleansing shampoo to help reduce protein build up to then be able to benefit from conditioning products like our hair mask.

Please email our customer service team to assist you in resolving this matter on, info@silkandbubble.com

Tanya

Rated 4 out of 5 stars

Didn’t see much difference after using…

Didn’t see much difference after using it for few months

21 September 2020
Unprompted review
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Reply from Silk & Bubble

Hi Annie,

Thank you for your review and we do apologise for your experience. maybe we can help?

Please see email our team on info@silkandbubble.com we would love to rectify your issues, if we can.

Happy masking!

Rated 1 out of 5 stars

I truelly think this brand has been…

I truelly think this brand has been majorly overhyped and a lot of these reviews are fake. It’s made out to be sort of hair saviour and the best thing ever but it is really nothing special at all and in my experience did nothing at all... did not make my hair stronger or shinier or make it grow or anything amazing to be honest did the opposite I noticed my hair was much more dry and frizzier. Save your money much better products out there and don’t get brainwashed in to every blogger raving about this they are paid to do so! x

1 August 2020
Unprompted review
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Reply from Silk & Bubble

Hi Iqra,

Many thanks for your review. Everyone is entitled to their opinion about products used and we respect that.

The reviews on our product are all genuine reviews from users who have purchased and used the product. When we ask bloggers to give a review of our products, we never tell them what to say or to lie. We simply ask them for their honest opinion of our products and that is what you see on our social media.

In terms of your hair becoming drier and more frizz, some of us suffer from protein build up in our hair, so using any coconut based product can make the hair feel drier, in this case, you would need to try a cleansing shampoo to help reduce protein build up to then be able to benefit from conditioning products like our hair mask.

Please email our customer service team to assist you in resolving this matter on, info@silkandbubble.com

Tanya

Rated 4 out of 5 stars

Leaves hair silky soft and smells divine!

I purchased the Silk & Bubble hair mask quite a while back and thought I’d try the product out first before I leave a review. After a few months of using the hair mask I have noticed positive changes in my hair. It is less frizzy, dry and more softer after washing. The mask can also be applied as a conditioner so saves you time when washing your hair! It also smells AMAZING! The smell of coconuts is particularly strong in this hair mask which overpowers any nasty smells, which I love. Haven’t noticed any hair growth as of yet, but will keep on using it to see the long-term results.

25 July 2020
Unprompted review
Silk & Bubble logo

Reply from Silk & Bubble

Hi Myesha,

We love your review! We're glad our product is working wonders on you. It sounds like your hair has become overall healthier. Thanks for taking the time to leave your review.

If you would like to share any results with us please do so by emailing info@silkandbubble.com or get in touch with us via our social media pages.

Happy Masking!

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, helped my hair grow so much within 3 months and it’s never been in such a good condition. All thanks to silk and bubble. 100% recommend to everyone

14 July 2020
Unprompted review
Silk & Bubble logo

Reply from Silk & Bubble

Hi Courtney,

WOW! Thank you so much for taking the time out to review us! We really appreciate it. We feel honoured to have valuable customer like yourself and others.

If you would like to share any results with us please do so by emailing info@silkandbubble.com or get in touch with us via our social media pages.

Happy Masking!

Rated 1 out of 5 stars

Does not improve texture

I brought several pots of this and began using it regularly. I didn’t see any improvements in my hair at first. After a few weeks, the only difference I noticed is that my hair was much more frizzy than usual and the product was making it more dry. I was very disappointed as I tried it several times hoping to see a difference and brought several pots.

7 July 2020
Unprompted review
Silk & Bubble logo

Reply from Silk & Bubble

Hi R.S.

We appreciate the honesty of your review and we do apologise you feel this way, maybe we can help you.

Some of us suffer from protein build up in our hair, so using any coconut based product can make the hair feel drier, in this case, you would need to try a cleansing shampoo to help reduce protein build up to then be able to benefit from conditioning products like our hair mask.

Please email our customer service team to assist you in resolving this matter on, info@silkandbubble.com

Kind Regards,
Tanya

Rated 5 out of 5 stars

Great customer service

I hadn't received my order which I placed over a month ago. I contacted silk and bubble who rang me personally to apologise in the delay. I have been using this product for 6 weeks now and I have to say it's absolutely amazing! Due to my hairdressers being closed this product has been a god send. My hair feels so much healthier, thicker and more silky. My hair is naturally curly so this is amazing on my hair where I don't need to add extra products. I would definitely recommend this product for anyone who suffers from dry hair as you will notice the difference straight away. Thank you so much for finally getting this product to me silk and bubble I will definitely be ordering it again!!

6 July 2020
Unprompted review
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Reply from Silk & Bubble

Hi Tina,

WOW! Thank you so much for taking the time out to review us! We really appreciate it. We feel honoured to have valuable customer like yourself and others.

If you would like to share any results with us please do so by emailing info@silkandbubble.com or get in touch with us via our social media pages.

Tanya

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