I’ve never had a problem with any of my purchase from this company, I love how you get care instructions when u order a tumbler or mugs! I’ve ordered so much from here & I will 100% recommended to fri... See more
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No recent history of asking for reviews
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Replied to 69% of negative reviews
Typically takes over 1 month to reply
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Wrong product
If I’d had a reply to my email, or there was a telephone number I could call I’d have probably found my experience quite funny. However, I’ve had neither so now I’m just annoyed. I ordered a personalise cushion as a Xmas for a friend…the cushion was to contain a picture of me, giving the finger, a joke for a long time friend. What I received was a cushion containing a photo of 3 people I assume they’ve purchased it for their mum. I hope and pray they didn’t get my giving their mum the finger!! You see how that could tickle a person. I emailed the day I received the wrong item and twice since, no reply! I’ve now gone to my bank to recover my money.
Update - I have had a lovely call from the owner of silly sentiments, the product has been reprinted and the charge back is being cancelled - the email went into the junk which is also being investigated. Faith restored!
Issue with order still waiting
Had an issue with an order, emailed twice, tried contacting through Facebook and tried calling cancellation line, still no response, happy to take your money but not happy to sort it out. My order arrived and I sent first email upon opening the order! States any issues they get back to you within 2 days and sorted within 5
Key Rings ! Just Awesome
Just to let you know the key rings were delivered to my Home address ( and not DoFos pet shop lol ) so thank you very much for stepping in and sorting out the delivery for me .
The key rings are of Very good quality and were a really low sale price and I look forward to handing them out to my friends that deserve them 😉.
Thanks again and when I will be back in the market for more gifts I will definitely be back in touch and I’ll scrutinise my delivery address .
Cheers
Angus M Robertson
Sent from my iPad
Amazing company
Amazing company, super fast delivery! I love all my new personalised items! Definitely ordering more soon!
Funny mother's day gift ....
My husband got me a sorry I ruined you V chocolate for mother's Day, it was absolutely brilliant and made us all laugh 😂 the chocolate was delicious aswell and presentation was very good
Excellent
Absolutely love Sillysentiments.
Wide variety of items and everything I’ve ever ordered has been great quality. I use here for gifts aswell as stuff just for me and everyone has loved them.
Only ever had 1 little hiccup, where an item was missing from my order.
Customer service was 5 stars. Replied quickly and friendly and sent my missing item straight away.
Would recommend this place 100%
I had a photo made of my late dad and…
I had a photo made of my late dad and my two boys, it meant so much to me. Would order again. Thank you.
Just received my item of photo glass…
Just received my item of photo glass block and it is diabolical. The picture “transfer” is unrecognisable and part faded. Waste of money and disappointing.
It is NOT the photo I uploaded. On my original photo I do not have red skin and my son does not have a blurred face!

Reply from Sillysentiments
Great value for money but non delivery thanks to royal mail.
Great value for money. The issue with the 5* is I don't have my product and it didn't arrive in time for the person's birthday. It's currently sat at my local post office. If you want to be a 5* company please explore other couriers.
Would give a 0 if I could ordered two…
Would give a 0 if I could ordered two valentines cards last Saturday 1st class and still haven't received the cards emailed and asked for a refund but they are refusing to refund me the money will never order from this site again!!!!!
Christmas parcel still not arrived
Ordered on 11th December for a Christmas gift as their website said would arrive before Christmas. It was despatched the next day but now it is 3rd January and still have not received it. I have emailed several times, called the number on their website 5 times (no answer) and even messaged them on instagram and have no response at all. The tracking they gave doesn’t work either so there’s no way of even tracking the parcel.

Reply from Sillysentiments
Nana
I asked for a photo of my late nana and daughter as they never got a chance to meet, the photo was old of my nana so wasn’t expecting much tbh, wow it brought a tear to my ear the photo is amazing and definitely exceeded my expectations, thank you so so much ❤️
Placed an order 3 iweeks ago and still…
Placed an order 3 weeks ago and still not received the products. Emailed and had no response!
Got an email reply saying “ 5 day delivery time plus 4 days due to Royal Mail strikes”
However I have been waiting 15 days so far

Reply from Sillysentiments
My personalised Santa sack arrived…
My personalised Santa sack arrived quickly, it's a surprise for my son. He'll love it ❤
Excellent service
Excellent service. Fast delivery and fab items. Cannot wait for Christmas Day!
What fabulous naughty gifts
What a fabulous website .
Ordered some hilarious naughty personalised secrets Santa gifts z
Arrived within 4 days the quality of the items are fabulous and the price was so reasonable.
Placed another order the next day and that was delivered the same time ad the first order.
I emailed the company to say thanks for a quick delivery and great products. Was pleasantly surprised they sent a really nice thank you email back what great customer service.
100% would use again and recommend.
What a fantastic experience…
What a fantastic experience with this company.
I made an order and unfortunately due to Royal Mail strikes the order wouldn't arrive in time for the occasion despite paying for the best delivery option.
I contacted the company and was told I couldn't cancel the order as I had personalised items in the order.
After a discussion on the phone, I offered to book my own courier and have the delivery cost refunded to get the products in time.
The company were fantastic and even offered to have this dropped to a collection point on their way home!
Fantastic service, couldnt recommend anymore.
Now its down to the courier to get it to me on time.
Great choice of fun
Great choice of fun, high quality items to suit anyone. Items arrived very quickly and were packed well. Great friendly service. Would definitely recommend.
Dog splash print
Top quality product! More that I expected with the product! Very professionally made.
Great service and products
Great service and products, they arrived quickly, I would definitely buy from this company again.
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