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Silver by Mail Reviews 493

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TrustScore 4 out of 5

4.2

Jewellery shop
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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers had a great experience with this company. Customers consistently praise the products, often describing them as beautiful, high-quality, and better than expected. Many people appreciate the efficient delivery service, noting that items arrive promptly and are beautifully packaged, often including a small treat. The ordering process is frequently highlighted as easy and straightforward, contributing to a positive overall experience for consumers. However, some people were dissatisfied with the quality of certain items, reporting issues such as tarnishing, breakage, or stones falling out, even after limited wear. A few other people also felt that the size of some products, particularly earrings, was smaller than anticipated based on the website's portrayal.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the beautiful and... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers are pleased with the quality, noting items... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speed of delivery,... See more

Order

Users describe positive interactions with order. Many customers find the online ordering process easy and... See more

Price

Reviewers mention ambiguous feedback about price. Some customers found prices competitive and affordable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been looking for the Ruby earrings for a while, so when they appeared at 30% off I couldn't resist!! They arrived two days later, beautifully packaged with an added treat inside. The earring... See more

Rated 5 out of 5 stars

I love shopping from Silver by Mail. Their jewellery is beautifully designed and of very high quality. The customer service is excellent and each piece of jewellery is sent in a Silver logo box cont... See more

Rated 5 out of 5 stars

Great experience, my items arrived within a few days, gorgeously packaged with a chocolate in each box and cleaning cloth. Items are of great quality. I will DEFINITELY ordering again! A very happy... See more

Company details

  1. #254 of 288 best companies in Jewellery shop
  2. #224 of 282 best companies in Fashion accessories shop

Written by the company

Silver by Mail in the UK offers the largest exclusive collection of handmade sterling silver jewellery from around the world at the most affordable prices.

Contact info

4.2

Great

TrustScore 4 out of 5

493 reviews

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Rated 5 out of 5 stars

Neat and classy

The earrings I ordered were absolutely perfect very dainty but classy . They arrived very promptly and nicely packaged my 23 granddaughter was very pleased with them as a graduation pressie

1 August 2024

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