Silverado in Guildford is an absolute gem of a jewellery shop. I recently visited to have a new chain fitted to my Alex Monroe silver pendant, and the whole experience was seamless. The team handl... See more
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See what reviewers are saying
The bracelet is lovely, I had previously bought this for item as another present for a friend. I do think the box/packaging could be a little better as the bracelet slides around indside, so didn’t l... See more
Company replied
I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more
Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more
Company details
- #126 of 296 best companies in Jewellery shop
- #18 of 49 best companies in Costume Jewellery Shop
Written by the company
Independent family-owned jewellery business
Contact info
United Kingdom
- silverado.co.uk
Recommend
Recommend!
Lovely earrings, both pairs as I couldn’t decide between them. Simple, easy service, great time delivery.
Easy ordering and quick delivery.
Helpful staff
Helpful staff, easy to order, lovely jewellery. Nice to be able to phone the shop and speak to a human.
Happy Customer
Really easy to place the order. Delivery was fast and the earrings are beautiful. Even nicer than in the picture on the website.
Service was great and really quick
Service was great and really quick. A mistake was made when ordering and I messaged direct and it was amended swiftly.
Beautiful earrings but disappointing packaging
The birthstone earrings I bought (as a gift) are beautiful but I was disappointed they were sent in a generic Silverado box with no reference to the brand or the fact that they are November birthstones.

Reply from silverado.co.uk
The necklace is beautiful
The necklace is beautiful. So much detail 😍
Fast delivery- 5 stars
Vey helpful assistance over the phone…
Vey helpful assistance over the phone then ordered online which was acted on very promptly with delivery the next day. Very pleased with bracelet purchased.
Good service, would recommend to friends and family
I've purchased a few items from Silverado now and seeing as my daughters 18th birthday was coming up it was an easy decision to buy something from here again
Purchased online, delivery was quick and easy, daughter very happy!!
Really good quality silver heart…
Really good quality silver heart necklace. Fast delivery service.
Beautiful necklace & earrings
I was delighted with my necklace & earrings they were as shown in the email
Amazing customer service
Amazing customer service. I put in a last minute order for my daughter’s birthday. I was phoned personally and reassured it would arrive on time. Beautifully gift wrapped too! Jewellery items were perfect - as described and great quality.
Seamless experience ordering online and…
Seamless experience ordering online and collecting from store. Beautifully gift-wrapped.
Amazing service
Amazing service. I accidentally ordered my earrings to be collected at the store, one quick email to Silverado asking for it to be changed to my home garnered a super quick response, 'no worries at all' and the earrings arrived at home in the next couple of days - no charge for postage. Lovely earrings too - beautiful quality. Very happy!
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