silverado.co.uk Reviews 173

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Silverado in Guildford is an absolute gem of a jewellery shop. I recently visited to have a new chain fitted to my Alex Monroe silver pendant, and the whole experience was seamless. The team handl... See more

Rated 4 out of 5 stars

The bracelet is lovely, I had previously bought this for item as another present for a friend. I do think the box/packaging could be a little better as the bracelet slides around indside, so didn’t l... See more

Company replied

Rated 5 out of 5 stars

I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more

Rated 5 out of 5 stars

Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more

Company details

  1. #126 of 296 best companies in Jewellery shop
  2. #18 of 49 best companies in Costume Jewellery Shop

Written by the company

Independent family-owned jewellery business


Contact info


4.8

Excellent

TrustScore 5 out of 5

173 reviews

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Rated 5 out of 5 stars

Recommend

Recommend!
Lovely earrings, both pairs as I couldn’t decide between them. Simple, easy service, great time delivery.

18 March 2025
Rated 5 out of 5 stars

Happy Customer

Really easy to place the order. Delivery was fast and the earrings are beautiful. Even nicer than in the picture on the website.

6 November 2024
Rated 4 out of 5 stars

Beautiful earrings but disappointing packaging

The birthstone earrings I bought (as a gift) are beautiful but I was disappointed they were sent in a generic Silverado box with no reference to the brand or the fact that they are November birthstones.

29 October 2024
silverado.co.uk logo

Reply from silverado.co.uk

Hi Alison,

Apologies for the generic box, we were waiting for a new delivery of boxes from the designer, which have now arrived. We are sending one in the post to you today together with a birthstone information card, they will arrive tomorrow.

Best wishes

Silverado Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I put in a last minute order for my daughter’s birthday. I was phoned personally and reassured it would arrive on time. Beautifully gift wrapped too! Jewellery items were perfect - as described and great quality.

4 July 2024
Rated 5 out of 5 stars

Amazing service

Amazing service. I accidentally ordered my earrings to be collected at the store, one quick email to Silverado asking for it to be changed to my home garnered a super quick response, 'no worries at all' and the earrings arrived at home in the next couple of days - no charge for postage. Lovely earrings too - beautiful quality. Very happy!

12 June 2024

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