Silverado in Guildford is an absolute gem of a jewellery shop. I recently visited to have a new chain fitted to my Alex Monroe silver pendant, and the whole experience was seamless. The team handl... See more
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The bracelet is lovely, I had previously bought this for item as another present for a friend. I do think the box/packaging could be a little better as the bracelet slides around indside, so didn’t l... See more
Company replied
I recently brought a necklace that I’d been looking at for ages, unfortunately the chain was quite thin and ended up breaking twice but when seeing and speaking to Jess she helped me to choose a diffe... See more
Absolutely brilliant. Really couldn't think what to get my friend for her birthday and couldn't get into Brighton to check out the shop so chose some earrings from the website - they arrived very qui... See more
Company details
- #126 of 296 best companies in Jewellery shop
- #18 of 49 best companies in Costume Jewellery Shop
Written by the company
Independent family-owned jewellery business
Contact info
United Kingdom
- silverado.co.uk
Pretty silver charm
Pretty silver charm, exactly as described. Prompt delivery. Thank you.
Great product and service
Great product and service, purchased earrings using click and collect. Contacted by store when available for collection. Held for a few days until I could collect.
Excellent
Quick delivery and good customer service. Will buy again. Wide range of products and easy to navigate website. Ordering process easy too. Very happy all round.
Great service … Very quick ..
Everything to love
I originally visited Silverado when having a few days away back in October. The lovely woman in the shop could not have done more for me, I am disabled & she helped me into the shop. She did not push anything but was attentive when needed.
There is a large variety of jewellery, most of what I like I bought a lovely pair of earrings, which are good quality & cause no problems to my sensitive ears, I also bought a beautiful malachite, Sun design necklace & earrings, which I adore. I saved to wear until Christmas and stupidly lost one earring.
I don't live near so went on Silverado web site, thrilled they still had the earrings. Easy to order and considering still Christmas period really fast delivery. I received them within a couple of days.
Love Silverado, wish it was near me, I'd .but from there every time.
Very good personal follow up when my…
Very good personal follow up when my parcel was a little late.
I brought these earrings as a gift
I brought these earrings as a gift, they are gorgeous
The customer service is excellent and delivery was quick
Very impressed
Prompt delivery and quality products
Prompt delivery and quality products. Perfect Xmas gifts.
Lovely pendant, excellent service.
I bought a lovely pendant for my daughter. Easy to purchase item on website. Quick delivery. Excellent service.
Excellent service as always
Excellent service as always. Kit Heath jewellery is beautiful
Beautiful contemporary earrings for a…
Beautiful contemporary earrings for a special occasion
Very quick, excellent service
Very quick, efficient service.
Delighted with the necklace chosen as a gift for my great niece 💕
Epic!
Bought some earrings for a friend for her birthday. Ordering was super easy, they arrived within a couple of days in plenty of time beforehand and she loved them! Thanks Silverado - epic! Emma
The bracelet I ordered is beautiful
The bracelet I ordered is beautiful. Presented in a lovely box too. Ordering was easy and regular emails kept me up to date and able to track when the item was due. Delivery was also seemless and arrived when expected. I'm really pleased with my purchase and will definately be ordering from Silverado again.
This is the second time I have made a…
This is the second time I have made a purchase at Silverado and I have nothing but praise for them and would recommend them.
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