Silver Cross Reviews 

Quick delivery, excellent product.

Great features, very easy to use and fantastic for travelling.

Amazing company. when my pram was deemed unsafe and I was left with no pram and 4 children they did everything they could to ensure I had a pram that was fully working, valeted and suited my large family.

Thank you ever so much for your time and patience.

I like how the Clic is light weight and easy to be folded during travel. It was my solely companion in the plane when I used one hand to fold it and put up in the cabin. When I arrived I unfolded it and put my baby inside it before leaving the plane.
I enjoy traveling with it 🫶

Silver cross was very quick in delivering my clic 2 stroller so I was very happy with that! the stroller it self is just amazing and so easy to fold down and set up, I love the fact I can carry the stroller once set down and I love that I can keep the stroller safe once it’s set down and put it in its very own carry case, which is water proof so that’s a bonus! The only problem with this carry case is I have used it twice and already have a hole in the bottom of the case I know there will be wear and tear but for a hole to happen so soon that’s not Normal! I am very carful with the stroller once put away in the case so I am annoyed about that, but the stroller it self is just so light and beautiful! the rain covers that comes with the stroller are really good to! With straps to attach to the legs of the pram so it don’t fly away and it goes over the handle so keeps the baby change bag nice and dry to, overall I’m in love with it xx

Very quick answer easy

Quick and efficient service. Good quality products. Reasonably priced

I’m a grandma… had silver cross for my children and i bought them their silver cross everything… pram… buggies… high chairs… car seats for their children just because of the outstanding quality and timelessness to always look good.
I recently needed some spare parts that i had mislaid and customer service were just brilliant and got it out for me the next day… absolutely brilliant

Quick delivery
Excellent quality

Exceptional customer service. Had a complicated issue but it has been resolved quickly, would recommend this brand to new customers as the customer service team went above and beyond

Ive always had silvercross with 4 of my girls
Never ever had a problem with any of my travel systems ive bought wither through silvercross or a 3rd party. My first silvercross was in 2007 then 2012 2021 and my very recent one 2025 I bought the silvercross cove bundle and the pram is brilliant in every way possible, how ever i have had a slight issue with the new car seat for newborn upwards, the button to take off the pram broke. I emailed the warranty team and I got an email back less than 24 hours later and are getting a new car seat sent out. Honestly the brand I cant fault and the whole team it works for silvercross are great and always get things done quickly. Highly recommend silvercross to anyone

I bought the silver cross reef 2 package for my grand baby. The car seat is great. The buggy ok. The pram bangs like crazy. It moves up and down by 2 inches. Been told its normal. If your walking on paving slabs its dreadful. Poor baby. Id deffo not recomend this. In the shop where u test it out the floor is smooth and so is the pram. Waste of money

Hello,

I purchased this high chair for my son, but unfortunately the tray/table is not fitting properly. One side of the locking/fixing mechanism appears to be defective, so the tray cannot be secured correctly.

Considering the amount I paid for this product, I am disappointed with the quality. Could you please advise what can be done to resolve this issue? Should I receive a replacement part or return the item for an exchange?

Thank you, and I look forward to your response.

Quick and easy assembly. Clear on how to adjust height and eventually turn into a bed from a cot.
Beautiful quality.
My mattress didn’t show “baby” one side and “toddler” on the other so I had to just feel which side was firmer but I’m really pleased with my purchase.

We bought a Silver Cross pushchair bundle and have been very happy with it. Great quality. Particularly, customer service has also been excellent - very responsive, patient and helpful with our queries. Overall, a really positive experience.

Was very easy to find item I was looking for and was very quick delivery.

Poor quality product (Silver Cross Wave duo). As with other reviews on Trustpilot below, the pram wobbles excessively on its mountings, far beyond the necessary level of tolerance (and much more than any other pram I have tested or owned in the past - unfortunately I did not get the chance to test this before buying as it was only available online). The constant rattling makes the pram unusable without risking harm to the baby. The canopy for the pram also does not afford full sun protection when a baby is lying in the carrycot (as would be required to adhere to NHS guidance and is the case for every other pram I have ever owned). Sought a return/refund through the retailer who told us that Silver Cross were not going to entertain that. Sought an inspection (whereby Silver Cross would collect the pram and look into the above), this was also rejected. Dreadful product design (perhaps why the product was discontinued?), dreadful customer service.

Quick delivery! Good quality item

The product is perfect, just disappointing how long it has taken to be delivered.