What a lovely experience from start to finish. Well laid out website, placed the order and received auto confirmation followed by a personal email from Olivia confirming receipt with the artwork to... See more
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We ordered bespoke engravings for a series of trophies and from start to finish, Beth was incredibly patient and helpful. We are really pleased with the final result and would recommend the company hi... See more
Company replied
Dealing with Olivia from Silver Trophy has been a pleasurable experience, the customer service has been impeccable and I highly recommend them for quality products and personal attention. I will de... See more
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Needed an engraved trophy (although not in a panic for it), so visited website and entered details. Had proof received from Olivia that afternoon, gave the ok for go ahead and received the complet... See more
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Company details
Information provided by various external sources
We take pride in supplying the UK manufactured, high quality trophies, medals and awards to all customers throughout the UK. At Silvertrophy, we have earned a reputation of being the hallmark of success and have been a trusted supplier since 1999. You can make sure that any achievement is appropriately recognised with our full range of exclusive products, personalised to suit your unique requirements. We have a huge online collection for you to explore and you can be safe in the knowledge that all our awards are created using the finest craftsmanship in the industry.
Contact info
Creative Innovation Centre, Cross Hill Burslem, Stoke on Trent, Staffordshire, ST6 3JY, Stoke on Trent, United Kingdom
- 01922 862431
- sales@silvertrophy.com
- silvertrophy.com
Fantastic trophy 🏆
Fantastic trophy 🏆, amazing customer service and super fast turnaround. Thank you
14 October 2021
Reply from Silvertrophy.com
Dear Sarah,
Thank you very much for taking the time to review us.
We are pleased to hear you were happy with our products & service throughout your shopping experience with us. We work hard to ensure all orders are engraved and despatched as soon as possible, usually only 2 days after order placement.
We look forward to working with you again soon!
All the best, Olivia, Silvertrophy.com 🏆
From my first enquiry to my receiving…
From my first enquiry to my receiving the end product, I have never had customer service so good.
The Trophy arrived today and I could not be more pleased with it.
29 September 2021
Reply from Silvertrophy.com
Dear Shazza,
Many thanks for your 5 star review.
We always strive to work to our best ability from the beginning of the search process to the delivery, serving our clients with top quality products and only the best service.
We really appreciate you taking the time to write this review and we hope to work with you again very soon.
Best wishes, Bethany - Silvertrophy.com 🏆
Olivia was exceptionally helpful with…
Olivia was exceptionally helpful with my very last minute request for two engraved trophies. I could not recommend Silverthrophy enough, excellent service and product. I will be back!
15 September 2021
Reply from Silvertrophy.com
Good Morning Vanessa,
Thank you very much for taking the time to review us.
Many thanks for your kind comments on our service, we will always assist as best we can with any last minute orders and treat as an urgent priority. We pride ourselves on our high quality Awards and we are pleased to hear we will be working with you again soon.
Thanks again for choosing Silvertrophy.com.
Take care, Olivia, Silvertrophy.com 🏆
Excellent service
9 August 2021
Reply from Silvertrophy.com
Dear Stephanie,
Many thanks for taking the time to review us, your 5 star rating is appreciated.
We are pleased to hear you were happy with our service throughout your shopping experience with us.
We look forward to working with you again soon!
All the best, Olivia, Silvertrophy.com 🏆
I ordered my items and they got…
I ordered my items and they got delivered to me quickly and when I opened it up they were perfect. Great value as well.
I would definitely use them again and tell my friends and family as well.
27 July 2021
Reply from Silvertrophy.com
Dear Marc,
Thank you very much for taking the time to review us.
It is great to hear that you would recommend us, we really appreciate your support and kind comments about our products and good value.
Take care and we look forward to working with you again soon on any other Award requirements.
Many thanks, Olivia, Silvertrophy.com 🏆
Very professional service
Very professional service. Quick turnaround. Excellent product.
13 July 2021
Reply from Silvertrophy.com
Good Morning George,
Thank you very much for taking the time to review us.
It is great to hear you are pleased with our service, products and delivery time frame. We work hard to ensure all of aspects of shopping with us from the order process through to the delivery is the best it can be.
We hope to work with you again soon.
Best wishes, Bethany, Silvertrophy.com 🏆
So impressed
So impressed! My brothers, my dad & I were playing golf together for the first time since my nan died, and I had a short notice idea that it would be great to get a mini-Claret Jug in her honour. I found the perfect one, at a good price, with the option to engrave as required, and, best of all, delivered the next day. Perfect.
7 July 2021
Reply from Silvertrophy.com
Dear Andrew,
Your 5 star review is appreciated.
Thank you for choosing Silvertrophy.com for the Claret Jug Memorial Award in honor of your Nan. We are committed to providing a friendly and professional service when it comes to Memorial Awards, we understand the importance of remembrance and it is great that you were pleased with our selection of products and delivery service.
We look forward to working with you again soon!
Kind Regards, Beth - Silvertrophy.com 🏆
Can’t fault the service at all
Can’t fault the service at all! Enquired one evening around a relatively quick timescale that was needed for a work event; had a really quick response from Olivia Hall, communicated with me really well, delivery came in time, will definitely use them again.
30 June 2021
Reply from Silvertrophy.com
Dear Matt,
We really appreciate your kind comments and thank you for taking the time to review us.
We always aim to provide only the best shopping experience including good service and delivering your order safely and quickly to you. We are pleased we were able to meet your deadline for your event.
Once again many thanks for your 5 star review and we look forward to working with you again soon!
Best regards and take care, Olivia, Silvertrophy.com 🏆
Really excellent claret jug miniature
Really excellent claret jug miniature. Supper cool golf prize.
27 June 2021
Reply from Silvertrophy.com
Dear Jon,
Your 5 star review is appreciated, thank you.
We are pleased to hear you are happy with the Claret Jug and it's perfect for your golf prize! We have huge range of quality golf figurines to choose from on our website so it's great that you found the best one to suit your competition.
Thanks again for choosing Silvertrophy.com.
All the best, Olivia, Silvertrophy.com 🏆
Excellent support and service from…
Excellent support and service from initial enquiry to delivery. Would certainly use Silvertrophy again
24 June 2021
Unprompted review
Reply from Silvertrophy.com
Dear Judith,
Many thanks for taking the time to review us, your 5 star rating is appreciated.
We are pleased to hear you were happy with our service throughout your shopping experience with us.
We look forward to working with you again soon!
Kind Regards, Beth - Silvertrophy.com 🏆
Prompt communication about product and…
Prompt communication about product and delivery.
Carefully wrapped and protect. Product exceeded expectations
22 May 2021
Reply from Silvertrophy.com
Dear Yasmin,
Thank you very much for taking the time to write this review, we really appreciate it.
Our high quality is a trait we are proud to be recognized for, so we are pleased to hear your Award was well received. We will always ensure your Award arrives to you safely and professionally.
All the best, take care for now, Bethany, Silvertrophy.com 🏆
Absolutely fantastic service
Absolutely fantastic service, very helpful. The trophies ordered were great quality and delivered next day. Could not recommend more highly such a professional company than Silvertrophy. Thank you so very much
11 May 2021
Reply from Silvertrophy.com
Dear Maria,
We really appreciate your kind comments about your overall experience with us.
We are so pleased to hear you are happy with the quality Trophy. We consistently aim to deliver only the highest quality goods, informative advice and professional service.
It was a pleasure working with you and we look forward to serving you again soon.
Keep safe - Olivia, Silvertrophy.com 🏆
The best bespoke service for medals!
I have given this company 5 stars because I was really impressed with the customer service and the quality of the bespoke medals. I'd definitely use this company again.
11 May 2021
Unprompted review
Reply from Silvertrophy.com
Dear Clarke,
We really appreciate your 5 star review, thank you.
We are glad to be of assistance to you and to hear you were pleased with our good service and product quality.
We look forward to working with you again next time and thank you for choosing Silvertrophy.com.
Best wishes - Olivia, Silvertrophy.com 🏆
Great product
Great product. Very high quality. Communication was brilliant. Very happy with the purchase and delivery.
5 May 2021
Reply from Silvertrophy.com
Good Morning,
Thank you so much for taking the time to write about us, we really appreciate your review.
We are so pleased that you were happy with the Award and overall service here at Silvertrophy.com. We work hard to ensure the service you receive from the order process through to the delivery is '5 star.'
We look forward to working with you again soon.
Take care, Bethany, Silvertrophy.com 🏆
Excellent item 👍 Excellent service 👍…
Excellent item 👍 Excellent service 👍 Excellent Delivery 👍
4 May 2021
Reply from Silvertrophy.com
Dear Lesley,
Many thanks for taking the time to review us, your 5 star rating is appreciated.
We are pleased to hear everything was excellent x 3!
We hope to work with you again soon, once again - thank you for your order.
Kind Regards, Olivia - Silvertrophy.com 🏆
Superb quality trophies and fantastic customer service
This is the second review that I've posted for Silver Trophy.com which is something that I wouldn't normally do but, credit where it's due.
Once again the quality of the trophies and the standard of customer service was second to none and I can't recommend this company highly enough.
9 April 2021
Reply from Silvertrophy.com
Dear Colin and Emma,
Thank you both so much for taking the time to write a second review, we really appreciate your kind comments!
Your repeat business is greatly valued and it's always a pleasure working with you.
Best wishes, take care - Olivia, Silvertrophy.com 🏆
Very happy customer
I couldn't be more happy with the customer service and the product I recieved. We ordered the teardrop crystal plaque for a retirement gift,it was perfect and would absolutely recommend this service to anyone. We recieved the product the next day and it was carefully packaged too. I needed some help with the font type and emailed a couple of times and each request was promptly responded to. Thank you very much.
8 April 2021
Unprompted review
Reply from Silvertrophy.com
Good Morning Carole,
We are delighted to hear you had a 5 star experience with us.
We have many different product options for retirement gifts so we are pleased to hear this was perfect for the recipient! We work hard to ensure all orders are delivered safely and as quickly as possible and we appreciate your kind comments on our customer service.
It was a pleasure working with you and we look forward to being of service to you again soon.
Keep safe and best wishes - Olivia, Silvertrophy.com 🏆
Excellent service
Excellent service. The Christening gifts were beautiful. Whilst I appreciate the items need to be securely wrapped to prevent possible damage but given they were Christening Gifts I thought they’d come in a better looking box than they did. Or at least give one the option of a presentation box. But still lovely products and excellent service.
16 March 2021
Reply from Silvertrophy.com
Dear Patricia,
Thank you so much for taking the time to review us, we really appreciate your feedback.
We are so pleased that you were happy with the Christening gift and our service.
Your suggestion about adding a section for a presentation box upgrade has been noted and I am pleased to advise we are actively looking into this. Many thanks for your input, this helps us to improve and provide only the best products for any future orders.
I am pleased to advise all of our shipping boxes and packing peanuts are recyclable.
Once again many thanks and we send our best wishes.
Take care, Bethany, Silvertrophy.com 🏆
Prompt
I made an order and promptly received a reply from Olivia that one of the items I had ordered was out of stock. She provided me with some options and I chose a replacement. Less than 24 hours later my order arrived at my shippers!!
Very impressive service and I will definitely be recommending them to friends and ordering again!!
13 March 2021
Unprompted review
Reply from Silvertrophy.com
Dear Roli,
We really appreciate your kind comments, thank you so much for taking the time to write this review.
We are glad to be of assistance to you and to hear you were pleased with our fast service and response level. We are very sorry that the item favored was out of stock at the time, but we are glad that you were pleased with the alternative. We consistently strive to provide only the best shopping experience including delivering your order safely and quickly to you.
We look forward to working with you again next time and thank you for choosing Silvertrophy.com.
Best wishes, keep safe - Olivia, Silvertrophy.com 🏆
‘Supreme’ service
I purchased a ‘Supreme’ Trophy (L490A-15) to present at our annual golf competition in 2012. It’s a beautifully made and handsome trophy which we had engraved with the tournament crest and motto. Every year, I send the silver plinth band back to Silvertrophy.com to engrave the name of the winner and the winner’s score. The service we receive is excellent. The engraving is done within 24 hours and returned immediately. A 48 hour turnaround, especially during these difficult times, is exceptional. Olivia usually looks after our orders and her efficiency, help and politeness is much appreciated. It makes the task of getting the trophy engraved each year, a very easy and painless one. The fact that we have stayed with this company for 9 years hopefully says it all... in short, a superbly efficient company offering a highly professional service. Our thanks to everyone involved. 5 stars from us, we would award 6 if we could!
Ben Galloway
Secretary
Gurri Cup Committee
27 January 2021
Unprompted review
Reply from Silvertrophy.com
Dear Mr Galloway,
Thank you so much for taking the time to review us, we really appreciate your feedback.
We will always aim to get orders completed as fast as possible, we understand the importance of receiving any Award back in plenty of time before or soon after your presentation. Many thanks for your kind comments on our service and professionalism also. All the team have a great knowledge of our Trophies and will help wherever possible in making your overall experience with us 5*. The sixth* is also appreciated - if you could!
It is always a pleasure working with you, thank you for your continued business over the past 9 years.
Take care, keep safe - Olivia, Silvertrophy.com 🏆
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