What a lovely experience from start to finish. Well laid out website, placed the order and received auto confirmation followed by a personal email from Olivia confirming receipt with the artwork to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered bespoke engravings for a series of trophies and from start to finish, Beth was incredibly patient and helpful. We are really pleased with the final result and would recommend the company hi... See more
Company replied
Dealing with Olivia from Silver Trophy has been a pleasurable experience, the customer service has been impeccable and I highly recommend them for quality products and personal attention. I will de... See more
Company replied
Needed an engraved trophy (although not in a panic for it), so visited website and entered details. Had proof received from Olivia that afternoon, gave the ok for go ahead and received the complet... See more
Company replied
Company details
Information provided by various external sources
We take pride in supplying the UK manufactured, high quality trophies, medals and awards to all customers throughout the UK. At Silvertrophy, we have earned a reputation of being the hallmark of success and have been a trusted supplier since 1999. You can make sure that any achievement is appropriately recognised with our full range of exclusive products, personalised to suit your unique requirements. We have a huge online collection for you to explore and you can be safe in the knowledge that all our awards are created using the finest craftsmanship in the industry.
Contact info
Creative Innovation Centre, Cross Hill Burslem, Stoke on Trent, Staffordshire, ST6 3JY, Stoke on Trent, United Kingdom
- 01922 862431
- sales@silvertrophy.com
- silvertrophy.com
5star
Easy to order. Great respond, communication, speedy delivery and the trophy cup looks fantastic 🏆
22 January 2021
Reply from Silvertrophy.com
Dear Nataliya,
We really appreciate your kind comments about your overall experience with us.
We are so pleased to hear you are happy with the Trophy. We consistently aim to deliver only the highest quality goods, informative advice and fast delivery service.
It was a pleasure working with you and thank you for taking the time to write this review.
Keep safe - Olivia, Silvertrophy.com 🏆
Excellent product and delivery on time
Excellent product and delivery on time. Very happy with all aspects
21 January 2021
Reply from Silvertrophy.com
Dear Andrew,
Many thanks for taking the time to review us, your 5 star rating is appreciated.
We are so pleased to hear you are happy with all aspects of the ordering process, products and delivery. We always ensure all orders are treated with the upmost priority and our products are only of the highest quality.
We look forward to working with you again soon on any other Trophy or Award requirements.
Keep safe and best wishes - Olivia, Silvertrophy.com 🏆
100% Fantastic Customer Service
Fantastic Customer service from the whole Team at Silvertrophy.com. We ordered a personalized memorial trophy with our Club Logo which unfortunately when it arrived had a tiny blemish that I just wasn't happy with.
However, Oliva acted brilliantly and swiftly arranged a courier to pick up the trophy, have it replated, polished and returned back to me all within 48 hours.
Absolutely astounding Customer service considering the Covid Coronavirus impact we are all dealing with right now.
The trophy was returned in A1 tip-top condition and the whole process and Olivia's care and attention to ensure I was 100% happy cannot be faulted.
I would (and will) use Silvertrophy again.
Alistair Cooke, Chairman - Saffron Striders RC.
14 January 2021
Unprompted review
Reply from Silvertrophy.com
Dear Alistair,
Thank you so much for taking the time to write this review, we really appreciate it.
Once again we apologise that you weren't completely satisfied with the Trophy, but I am so glad we were able to resolve this for you. We pride ourselves on our top quality and so if something isn't perfect we will always try our best to find a solution, in a very quick turnaround!
Many thanks for your kind words about our service and attention. We work hard to ensure the best shopping experience and will always take complete care with any and all orders.
We look forward to working with you again soon.
For now, take care and keep safe - Olivia, Silvertrophy.com 🏆
Golf trophy order.
A very professional company who produced my order very quickly. They kept me updated with the progress of the order and I am due to receive it later today. Most competent and friendly people. I will have no hesitation in recommending this company to family and friends. First class.
13 January 2021
Reply from Silvertrophy.com
Dear Anthony,
Your recommendation and 5 star review is greatly appreciated - thank you.
We really appreciate your kind comments about our professionalism and fast delivery service.
We aim to deliver only the highest quality Awards and will always provide you with a very fast turnaround time and good communication throughout.
We look forward to working with you again next time and thank you for your comments and taking the time to write this review, first class is what we aim for!
All the best, take care for now, Bethany, Silvertrophy.com🏆
Brilliant products and fantastic customer service!
I wish I could give Silvertrophy.com more than 5 stars as the service I received from them was absolutely superb and nothing was too much trouble even finding a specific, and unusual, font needed for the trophy engraving. From start to finish Olivia, who I dealt, with was incredibly helpful replying to emails straight away and when the trophies arrived (shipped to Cyprus) I couldn't have been happier with them. Excellent quality and beautifully presented, what more could you ask for. I have no hesitation in recommending this fantastic company and would most definitely use them again in the future. Well done Silvertrophy.com.
6 January 2021
Unprompted review
Reply from Silvertrophy.com
Dear Colin and Emma,
We really appreciate your kind comments, thank you so much for taking the time to write this review.
We are glad to be of assistance to you and to hear you were pleased with our service level, high quality and engraving abilities. We consistently strive to provide only the best shopping experience and are always available to discuss any engraving requirements to ensure your Award is perfect for your event.
We look forward to working with you again next time and thank you for choosing Silvertrophy.com
All the very best to you and your family, keep safe - Olivia, Silvertrophy.com 🏆
Fast response and good range of trophies
25 November 2020
Reply from Silvertrophy.com
Dear Hafina,
Thank you for taking the time to write this review, we really appreciate it.
We are glad to be of assistance to you and to hear you were pleased with our product range and turnaround time. We understand it is important to receive your engraved Awards as soon as possible in plenty of time for your event, which is why we make dispatching quickly one of our top priorities.
Thank you for choosing Silvertrophy.com as your presentation awards supplier and for writing this review.
Take care for now, Bethany, Silvertrophy.com🏆
Purchased a plaque
Purchased a plaque , the communication and service was outstanding. Organised special delivery. Will definitely buy again
18 November 2020
Unprompted review
Reply from Silvertrophy.com
Dear Rachel,
Your kind words and review is greatly appreciated. We are glad to be of assistance to you and to hear you were pleased with our service and turnaround time.
We look forward to working with you again soon on any other Trophy or Award requirements.
Take care, keep safe and we send our best wishes - Olivia, Silvertrophy.com 🏆
Presentation Cup
Found this company on line. They responded quickly to my email and continued communication throughout the order process. Gave very good advice and were helpful, courteous and knowledgeable. Once I had agreed the engraving layout and font the cup arrived very quickly, tracked and well packaged. I am extremely pleased with the end result. It was a pleasure doing business with this company, highly recommended.
1 October 2020
Unprompted review
Reply from Silvertrophy.com
Dear Mark,
Thank you for taking the time to write this review. Your kind words on our service, communication and advice is greatly appreciated.
We consistently strive to provide the best knowledge on our Trophies and Awards and are happy to hear the end result is a perfect commemoration for your event.
It was a pleasure serving you and we look forward to working with you again soon 🏆
Best wishes and keep safe, Olivia, Silvertrophy.com
Swift turnaround
Excellent communication throughout the process. The trophy arrived very quickly and was exactly as described. The engraving was very neat.
24 September 2020
Unprompted review
Reply from Silvertrophy.com
Good Morning NN,
We really appreciate your kind comments about our service. With our fast engraving turnaround, we will always try our best to deliver any order within plenty of time before your deadline.
We consistently aim to deliver only the highest quality goods and engraving service.
We look forward to working with you again soon.
Take care and keep safe, Olivia, Silvertrophy.com 🏆
I’ve not found a better supplier
Absolutely first class for both product and service. I got the trophy I wanted (loads of choice!) and the engraving was just as I planned it. Excellent system for proof - checking. The service was impeccable. I will use them again.
20 August 2020
Unprompted review
Reply from Silvertrophy.com
Good Morning Shaun,
We are delighted to hear you had a 5 star experience with us.
We are glad to be of assistance to you and to hear you were pleased with our quality and choice of product and our engraving service. We will always contact you to confirm the little details so we can ensure your order is engraved exactly to your requirements.
We always strive to be the best we can be and thank you for your kind title of the review.
We look forward to working with you again soon.
Take care and keep safe - Olivia, Silvertrophy.com 🏆
Excellent service!
Excellent service!
On the order page, there was no indication of the font used for the engraving. I emailed and they were quite happy to answer my questions and changed the original font to a cursive script for me.
Delivery was very quick
I would happily reccomend.
10/10
4 August 2020
Unprompted review
Reply from Silvertrophy.com
Hi Nicola,
Your recommendation and 5 star review is greatly appreciated - thank you.
Your suggestion about adding a section for fonts or any other engraving details has been noted and I am pleased to advise we have added a box at the bottom of each product page underneath the engraving box's for any notes to be added. Many thanks for your input, this helps us to be the best we can be and provide the best service for your future orders.
We ensure we engrave and dispatch as soon as possible, we understand the importance of receiving any award early before any presentation!
Once again many thanks and we send our best wishes.
Take care, Bethany, Silvertrophy.com 🏆
Excellent customer service and support…
Excellent customer service and support from Silver Trophy. I had lost the presentation box for my trophy and received great support in sourcing a replacement, which was shipped within a few days.
3 August 2020
Unprompted review
Reply from Silvertrophy.com
Good Morning Craig,
Thank you for taking the time to write this review, we really appreciate it.
We are glad to hear you had a good experience with our service and are pleased you are happy with the replacement presentation box.
We hope to work with you again soon on any other Trophy or Award requirements.
Take care, keep safe and we send our best wishes - Olivia, Silvertrophy.com 🏆
Perfect !
Could not have asked for any better service and product ! Had the trophy made for my late dads charity match that is in the process of being organised. The detail in the badge we had engraved was exceptional ! You can see the detail of my dads face perfectly. My family couldn’t be happier , Highly recommended !
3 August 2020
Unprompted review
Reply from Silvertrophy.com
Good Afternoon Paul,
We are delighted to hear you had a 5 star experience with us.
Thank you for choosing Silvertrophy.com to have the honour of producing your Father's Memorial Trophy. We are committed to providing a friendly and professional service when it comes to remembrance Awards. Our new logo upload section is ideal for adding any image to one of our products and we are so pleased that we were able to capture the details of your Father perfectly.
It was a pleasure working with you and we are delighted that you are happy with our service and products.
Keep safe - Olivia, Silvertrophy.com 🏆
Exceptional Service
Dealt with Olivia who was exceptional is getting the plaques I required sorted with short notice; especially as we are all working differently during lockdown / COVID-19. Olivia was extremely helpful in arranging a prompt delivery and invoice in preparation for year-end deadlines. Thank you Olivia for all your help.
3 August 2020
Unprompted review
Reply from Silvertrophy.com
Hi Michael,
Your recommendation and 5 star review is greatly appreciated - thank you.
We understand the difficulties in trusting a supplier during COVID-19, we are so pleased to hear you were happy with our service and our fast delivery time. We will always assist as best we can - even during a pandemic!
Thank you for choosing Silvertrophy.com and we look forward to working with you again in the near future.
Take care for now, Olivia, Silvertrophy.com 🏆
SILVER TROPHY.COM HIGHLY RECOMMENDED !
We are so pleased with the service and quality from this company. Perfect customer service all the way, we went with a tough enquiry but they solved our issues and delivered ahead of our deadline and quality and finish of products are top class . This quality of customer service is hard to find these days so please take note these people are the real deal.
23 July 2020
Unprompted review
Reply from Silvertrophy.com
Good Afternoon Christine,
Many thanks for taking the time to write this review.
We really appreciate your kind comments about our service. With our fast engraving turnaround, we will always try our best to deliver any order within plenty of time before your deadline.
We consistently aim to deliver only the highest quality goods and provide you with the best service.
We look forward to working with you again soon.
Sending our best wishes, Olivia, Silvertrophy.com 🏆
Excellent communication and speedy…
Excellent communication and speedy delivery. Would definitely use again
8 July 2020
Unprompted review
Reply from Silvertrophy.com
Hi Rachel,
Thank you for taking the time to review us. We really appreciate it.
We pride ourselves on our 1-2 day delivery for engraved and plain stock orders. We are pleased to hear you will be returning and we look forward to being of service to you again.
Once again many thanks and we send our best wishes.
Take care, Bethany, Silvertrophy.com 🏆
Excellent service
Excellent service - clear website easy to use. Rang me to clarify details of my order. Email order status updates regular. Despatched quickly, safely and well wrapped. Product and engraving is beautiful.
12 June 2020
Unprompted review
Reply from Silvertrophy.com
Dear Ruth,
Your kind words and review is greatly appreciated. We are glad to be of assistance to you and to hear you were pleased with our quality, service and turnaround time. We work hard to ensure all orders are dispatched within 1 working day. We will always contact you to confirm the little details so we can ensure your order is engraved exactly to your requirements.
Thank you for choosing Silvertrophy.com as your Trophy supplier. It was a pleasure working with you and we are delighted that you are happy with our service and quality of products 🏆
We look forward to working with you again soon and we send our best regards at this difficult time.
Take care, Olivia, Silvertrophy.com 🏆
Beautiful and well made trophies
Beautiful and well made trophies. Very happy with my order. The team went above and beyond to get this order ready and make sure they were perfect. Would highly recommend, very friendly and easy to deal with.
20 March 2020
Unprompted review
Reply from Silvertrophy.com
Dear Kayla,
Thank you for your kind words and 5 star review, it is greatly appreciated.
We consistently aim to deliver only the highest quality goods and provide you with the best service. It is wonderful to hear you are happy with our professionalism and friendly approach. It's all part of our 'Silver Service.'
It was a pleasure working with you and we are delighted that you are happy with our service and products 🏆
We look forward to working with you again next time and thank you for choosing Silvertrophy.com as your Trophies and Awards supplier.
Take care and we send our best wishes, Olivia, Silvertrophy.com 🏆
Silver Trophy are amazing
Silver Trophy are amazing! I ordered on Saturday and received it on Tuesday morning! Nothing was too much trouble and I had quick responses to my questions on email. They even contacted me to advise me which trophy would look the best quality. The trophy itself looks fantastic and comes in a beautiful presentation box. Excellent customer service and thank you again. Highly recommend to anyone!
28 January 2020
Unprompted review
Reply from Silvertrophy.com
Dear Alicia,
Thank you for taking the time to review us on Trustpilot, we really appreciate your kind words.
We understand it is important to receive your engraved Awards as soon as possible in plenty of time for your event, which is why we make dispatching within 1-2 days one of our top priorities. Our sales advisers have plenty of experience in Award and Trophy selection, so it's ideal to contact us if you are wondering which item will be best for your presentation.
We are pleased to hear you are happy with the end result, we hope to be of service to you again soon.
Many thanks once again, Bethany - Silvertrophy.com 🏆
Amazing company!
We use Silver Trophy every year for our awards and have a very short lead time due to Christmas. Olivia is always amazing and we have never had an issue. The company are very accommodating and delivery has always been prompt.
The quality of the awards trophies we have ordered have always been as requested and to a perfect standard.
We will continue to use them year on year.
15 January 2020
Unprompted review
Reply from Silvertrophy.com
Dear Zoe,
Your recommendation and 5 star review is greatly appreciated - thank you.
We always aim to deliver on, or before your required date. Even when it's around Christmas! We work very hard to ensure all orders are delivered on time, every time - in perfect condition. Thank you for your kind words about our service level - we always do strive to be the best we can be with product knowledge and helping where necessary with Trophy selection.
We look forward to working with you next year Zoe. Once again thank you for taking the time to review us.
All the best and speak soon, Olivia, Silvertrophy.com 🏆
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.