Simon Archer Ltd Reviews 244

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the team's ability to complete jobs with minimal disruption and to a very high standard. Many appreciate the staff's politeness, friendliness, and expertise, noting their helpfulness in solving problems and providing advice. Reviewers frequently mention the company's reliability, promptness, and excellent communication, often arriving as scheduled and providing timely solutions. However, some people mentioned that the company does not work on weekends, which could be a minor inconvenience for some customers.

What people talk about most

Service

People report positive experiences with service, consistently praising the company for its efficiency,... See more

Staff

Customers consistently note positive experiences with staff, describing them as polite, friendly, honest,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had my heating converted from oil to gas and a new cooker fitted. I could not have had a better company to do the job. They were excellent. From start to finish the job was completed w... See more

Company replied

Rated 5 out of 5 stars

I use Simon Archer's company every year. They remind me when my boiler service is due and arrive at the time slot allotted. Keeps in touch by email prior to arrival. Very professional, tidy and affa... See more

Company replied

Rated 5 out of 5 stars

Chris the engineer arrived in the pre advised time window and completed the job of Boiler Service. I had emailed Simon about a problem with the kitchen sink and Chris kindly gave some free advi... See more

Company replied

Rated 5 out of 5 stars

Bathroom works and Hive Thermostat Simon Archer and his team are a very professional company. I have no hesitation in giving 5 stars for the jobs completed today and in the past. Chris arrived... See more

Company replied


Company details

  1. Plumber
  2. Bathroom Renovator
  3. Gas engineer
  4. Gas installation service
  5. Central Heating Service

Written by the company

A first class plumbing and heating service from your local experts. Whatever your plumbing or heating requirement, if you want a prompt and reliable service from a local company with experienced Gas Safe registered engineers, look no further than Simon Archer Ltd. From boiler servicing to a new central heating system or a leaky tap to a complete bathroom installation, we offer the complete range of domestic plumbing and heating services. • Boiler Installations • Full Heating Installations • Boiler Servicing & Repairs • General Plumbing • Bathroom Installations • Landlord Certificates • Gas Safe Registered • Intergas Platinum Installer We DON'T offer Emergency out of hours call-outs but will always do our best to resolve anyone on our client base asap. we DON'T do any underground drainage work or blockages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Great heating engineers

Very impressed.
After using them to service my mother's boiler, I contacted them to sort out a heating/hot water issue which had resulted in a complete failure.
Several other companies had tried without success with one suggesting new boiler and another indicating about coming back in the Spring to dig up floorboards.
Fortunately Simon Archer Ltd came to the rescue by changing some pipework near the boiler, making other modifications and cleaning boiler/heat exchanger. The other companies weren't cowboys but simply just did not have the same level of expertise. Furthermore everything is working better than it ever has.
Communication is great with phone call and email plus a report on work.
Very pleased .

15 January 2026
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks Martin, glad we had a result and improved your system, we'll get back shortly and upgrade your control thermostat

Rated 5 out of 5 stars

Excellent Service

Gave me a good quote. Answered all emails promptly. Turned up as arranged. All in all a good experience, and can highly recommend

16 January 2026
Unprompted review
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Reply from Simon Archer Ltd

Thanks wally

Rated 5 out of 5 stars

This company is fantastic with prices…

This company is fantastic with prices that make sense. They consistently show up within the scheduled window. They maintain a neat and organized workspace. The engineers are approachable and eager to assist, gladly addressing any inquiries. I wouldn't consider using a different service provider.

12 January 2026
Unprompted review
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Reply from Simon Archer Ltd

Sorry but we can't place your name on our records or recollect which job this would relate too?
you may have left this review on the wrong companies services?

Rated 5 out of 5 stars

5* service

5* service, prompt and professional - as always. Simon provided a temporary fix to a heating problem on Christmas Eve and Chris came and replaced the faulty actuators today.

6 January 2026
Unprompted review
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Reply from Simon Archer Ltd

Glad we could help and keep you warm over Xmas

Rated 5 out of 5 stars

Super Quick Service

We contacted Simon last night. By first thing the next morning the fault with our heating was all fixed

16 December 2025
Unprompted review
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Reply from Simon Archer Ltd

Can't always perform these fast turnarounds but we do try

Rated 5 out of 5 stars

Very efficient came out to us at a busy…

Very efficient came out to us at a busy time of year to diagnose the problem and the part was ordered and fitted within 2 days overall very happy with the service provided thank you

26 November 2025
Unprompted review
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Reply from Simon Archer Ltd

Thanks Jason, hopefully that'll keep you ticking over for a few more years

Rated 5 out of 5 stars

Big thanks to Simon and Chris for their…

Big thanks to Simon and Chris for their thorough apraisal for our problems. We will be ensuring to keep in touch as our project moves forward. Would definitely recommend 👌 👍 👏.

20 November 2025
Unprompted review
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Reply from Simon Archer Ltd

Thankyou, it's NOT the easiest property to understand without some in-depth investigations, I'm sure we'll find solutions.

Rated 5 out of 5 stars

Work was completed quickly and…

Work was completed quickly and efficiently as always. Wouldn't use anyone else.

10 November 2025
Unprompted review
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Reply from Simon Archer Ltd

Thanks Richard, twas a fairly straightforward job that'll hopefully resolve your issues.

Rated 5 out of 5 stars

Boiler service

Yearly boiler service carried out by Simon Archer Ltd. I highly recommend them for all heating etc requirements, always do a very professional job.

10 November 2025
Unprompted review
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Reply from Simon Archer Ltd

Thanks Rob

Rated 5 out of 5 stars

All Good

Chris arrived promptly, no mess, work carried out professionally for a fair charge. I highly recommend Simon Archer & his band.

6 November 2025
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks Simon, glad we could be of service.

Rated 5 out of 5 stars

New boiler install and radiator valve…

New boiler install and radiator valve renewals.
Excellent, nothing was too much trouble for Chris, even to calling out Cadent out when he recognised a problem with the gas supply.
I would firmly recommend Simon Archer Ltd for plumbing jobs.

29 October 2025
Unprompted review
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Reply from Simon Archer Ltd

Thanks for the lovely review, Chris does his best. Cadents response helped us all with this one. We are finding quite at lot of gas supply issues locally at the moment and to be fair to them they responded pretty quickly once notified so it only extended the timeframe a little.

Rated 5 out of 5 stars

A Very Professional Company

Had a problem with my boiler ,rung Simon archer guy was sent straight away,who fixed the problem will use again

14 October 2025
Unprompted review
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Reply from Simon Archer Ltd

You got lucky with the space we had to fit you in so quickly, it's NOT always that way although we do try to get out to people asap. Glad we could help.

Rated 5 out of 5 stars

Boiler annual service

Never a problem dealing with this company. They installed my boiler & central heating system in 2014 and Chris the engineer has carried out every annual service since then, always a pleasure to see him, always arrives on time, clean tidy worker. Very competitive prices. Would thoroughly recommend this business.

22 October 2025
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Chris knows his onions, he's been doing it a while now, thanks for the review

Rated 5 out of 5 stars

They are brilliant

They are brilliant! Helpful friendly and quality service. When we had a problem it was fixed in no time.

22 October 2025
Unprompted review
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Reply from Simon Archer Ltd

Thanks Brenda, glad it was a simple fix

Rated 5 out of 5 stars

A great company

A great company, and reasonable prices.
They always arrive within the time slot booked. The work area is kept clean and tidy. The engineer is friendly and helpful, and happy to answer any questions.
I wouldn't use any other company.

1 October 2025
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for the review

Rated 5 out of 5 stars

First class service

Reliable clean professional service at an affordable price.

22 August 2025
Unprompted review
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Reply from Simon Archer Ltd

Thanks Alan, we do try, although prices will be going up slightly next year.

Rated 5 out of 5 stars

The plumbing company is very reliable &…

The plumbing company is very reliable & offer an amazing service to their customers & very helpful too.
The only downside is that they don’t work weekends.

1 August 2025
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for the kind words.
Being a small company now (just 2 of us full time) we've gotta recharge our batteries from time to time to keeps you guys happy most of the year.

Rated 5 out of 5 stars

As usual excellent service

As usual excellent service, always on time, very efficent

31 July 2025
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks for the review Susan, hopefully the new style inlet valve will resolve the issue for good.

Rated 5 out of 5 stars

Thought I had a couple of problems..

Thought I had a couple of problems... but turned out not to be.
Sorted politely & efficiently.

10 July 2025
Unprompted review
Simon Archer Ltd logo

Reply from Simon Archer Ltd

Thanks Bill, there are ways of making the button easier to press/push but it'll involve quite extensive alterations.

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