Simplaa Reviews 114

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Top notch service. My driver was very polite and helped me with all my luggage. Will definitely use this service again..

Rated 5 out of 5 stars

Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... See more

Rated 5 out of 5 stars

I booked Simpla Rides for my mum. The driver called her to inform her about a flat tire. It was unsettling at first but the manager I spoke with arranged an alternative taxi and covered the additional... See more

Rated 5 out of 5 stars

It was my first time using Simplaa and was not referred to them by anyone...Just wanted to try them and see how it will go....... I received such impeccable service from Mr. Peterside who met us at... See more

Company details

  1. Taxi service

Written by the company

Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

114 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Our driver refused to take a tip as he…

Our driver refused to take a tip as he was a little late as he had not received our phone number to inform us.

Anyhow we got to the airport in time as he really did not loose any time.

Left him the tip as he really deserved it. Will definitely use airpsorttaxi4flights whenever we are in London again

2 July 2023
Unprompted review
Rated 5 out of 5 stars

Prompt and knowledgable.

Prompt and knowledgable.
As usual the driver arrived at my hotel promptly.
He showed very good knowledge of the London road system, as he managed to avoid a long tailback on the main road by using a route through the side roads.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
The drivers are on time, the cars are clean and comfortable and the drivers are unfailingly courteous and helpful. My taxi service of choice.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

I am flight was delayed but they are so…

I am flight was delayed but they are so reliable that waiting for me extra 45mins obviously i paid good tip in regards but they haven’t asked anything extra.
I found it very reliable service with great well behaved drivers A+++

10 July 2023
Unprompted review
Rated 4 out of 5 stars

Not too bad service.

Not too bad service.

My Heathrow pick up was smooth except that driver was 15 mins late. He called to say there was an accident on the way that delayed hi.
Anyway he met me by Costs Coffee Terminal 5 and helped with luggage. I will definitely use again

22 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.
The drivers was on time at Heathrow, the cars are clean and comfortable and the driver was very courteous and helpful. Will keep as my taxi service of choice.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Very professional level of service…

Very professional level of service received. I was kept updated by the company when there was a delay with my flight and the meeting point was easy to reach. The driver was very professional, courteous and friendly. I have already introduced to my friends and family and I will definitely be using you again. Highly recommend!!!

29 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Very Fantastic service … Will definitely recommend…
From Gatwick to finish in London Soho we found the service was brilliant friendly drivers and prompt timing we look forward to the next time thank you

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Reliable and Efficient Airport Taxi Service - A Hassle-Free Experience!sure of using…

I recently had the pleasure of using the airport taxi service, and I must say, it exceeded all my expectations. From start to finish, this experience was top-notch and truly hassle-free.

Booking the taxi was a breeze. Their user-friendly website allowed me to easily select the pickup location, drop-off destination, and even choose the type of vehicle I preferred. The confirmation email was sent promptly, providing all the necessary details for my upcoming trip, leaving me with peace of mind.

On the day of my flight, the driver arrived right on time, displaying professionalism and courtesy from the get-go. The vehicle was immaculate, well-maintained, and offered ample space for my luggage. I felt safe and comfortable throughout the journey.

Throughout the ride, the driver maintained excellent communication, keeping me informed about the estimated travel time and potential delays, which I found to be very helpful.

Upon arrival at the airport, the driver assisted me with unloading my luggage, making the end of the journey as pleasant as the beginning. The fare was reasonable and exactly as quoted during the booking process – no hidden fees or surprises.

If you're looking for a stress-free and comfortable journey to or from the airport, this is the service to choose. I will undoubtedly be using their service for all my future travels, and I encourage others to do the same.

11 July 2023
Unprompted review

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