Following speaking to an agent at my local supermarket I arranged a telephone consultation about arranging my Will. Carla phoned me promptly at agreed time and then 5 mins later as I was busy. Carla w... See more
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Company details
- #18 of 39 best companies in Estate Planning Lawyer
About Simpler Law
Written by the company
We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.
We have written in excess of 220,000 Wills and hold a £5M indemnity insurance. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.
Contact info
PO Box 1438,, LN5 5AX, Lincoln, United Kingdom
- 0333 600 1000
- enquiries@simplerlaw.co.uk
- simplerlaw.co.uk
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This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 1 week
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Will was amazing straight forward no…
Will was amazing straight forward no nonsense talked me through it all with confidence.
No overselling as I just wanted a simple will . Top marks
Joe made what I expected to be a…
Joe made what I expected to be a difficult process much easier. Creating a will meant answering tough questions about my children and their future, but he explained all my options clearly and gave me the confidence to make the right decisions. He was patient, professional, and concise in explaining the legal process. I never felt rushed and remain grateful for the support. I would highly recommend Joe and the team at Simpler Law to anyone looking for a friendly and knowledgeable will writing service.
Recommended
The call was on time and Shane the agent was very good
He was clear about our goals and not at any point try the hard sale
But we did get good advise that was new to us
Overall a very good experience
Clear concise information.
Very positive experience
We have just finished our first virtual meeting with Simpler Law which was a very positive experience. Our will specialist was Sian, she was really nice, knowledgeable and explained all options, we didn’t feel any pressure to go with her recommendations, but did see benefit and did purchase a trust which worked best for our needs.
Very pleased we chose to go with Simpler Law.
Excellent service
Excellent service. Michael you are a credit to the business for your professionalism.
Helpful Adviser
The person I spoke to was very warm and friendly and polite. He was able to answer several questions I asked him and did not rush me into making a decision regarding trusts and POA. We agreed that I should have a week to think it over before I contacted him
I highly recommend 'Simpler Law' we…
I highly recommend 'Simpler Law' we were really apprehensive about doing a phone interview. However, we were delighted with the ease of how things went. Joe comes highly recommended as well, he made the process go with ease and explained everything as we went along.
I found discussing details regarding my…
I found discussing details regarding my will a lot easier than I thought it was going to be. John guided me through the process explaining everything as I went, making it a lot simpler than I expected.
Wills and Trusts
I have had a great experience using Simpler Law, I have previously used them to generate a will for myself and my wife. During a review with Scott, it was obvious that it was important to cover other areas. Scott gave honest and detailed information on the benefits of a living trust. In my current circumstances the advice given matched my needs. I would highly recommend Simpler Law for a no nonsense, honest advice and information in order to come to an informed decision.
Brilliant work especially Michael who…
Brilliant work especially Michael who was very professional helping mom with her will
Will
Will, the advocate from Simpler Law, was polite, and didn't rush me to make rash decisions, he did not complain if I asked questions, and went off the beaten track. I felt comfortable with his phone call. I was impressed by Dean, who was on the counter in a supermarket, who put me in touch with Simpler Law, and even arranged a timed telephone appointment, which came at the toime expected. I was quoted £800 previously for the will making, and/or a free will service wanted a donation to charity. I give to charity what I can afford, and most people do not have a spare £800. Will was genuine, and helpful, and I will not hesitate to advise other people to go to Simpler law, if they are making a will.
Avoid
From the initial point of contact, everything appeared to be progressing well. Unfortunately, that quickly changed. The first draft of our documents was incorrect, as were the second, third, and fourth versions. It ultimately took five attempts before the documents we had already paid for were produced to an acceptable standard.
The problems did not end there. We were then hit with unexpected and excessive charges simply to have our own documents released. It felt as though the company was effectively holding our documents hostage unless we agreed to pay these exorbitant storage and release fees.
Even after reluctantly paying the additional fees, I am still waiting more than two months later to receive the documents I have paid for in full. This level of service is completely unacceptable.
Without question, this is the worst company I have ever dealt with. Poor communication, repeated errors, unexpected costs, and significant delays have turned what should have been a straightforward process into an extremely frustrating and disappointing experience. I would strongly advise others to look elsewhere.
Husband and wife joint Will.
Everything was discussed in detail and any questions answered in clear precise format. I have already recommended friends to use this company. Perfect.
Will
Shane was great anything I didn't understand he explained more easily and the full process of my will very easy
Good company
Explained everything. They go at your pace nothing rushed. Told me things I wouldn't have known to be included very helpful and I would use them again
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