SimpleTexting Reviews 545

Cza made my experience so far great! Quick responses, friendly, and enthusiastic! Best chat support experience I've ever had! Also, the gifs made my day. =-)

Been a simpletexting client now for 4 plus years. Had a question on how to replace an employee. John was quick to explain on live chat how to do it with screen shots. Very helpful. Simpletexting works well for our business as a customer support tool.

10/10 customer service and VERY fast fix to my issue! 100% recommended to any business owner.

The representative was helpful and highly professional.

This is not my first time using this service for a campaign, but I am writing yet another review as the service is always fantastic! I was having a few issues with the service that I had to get ironed out ASAP as I had to send out a campaign same-day, and Gab helped me get it done IMMEDIATELY. 10/10!!!

Easy-to-use product. Straight forward tech support that really strives to help. I have been using SimpleTexting for about 6 months and LOVE IT! My sales have increased by 37% and I remain relevant to my customers.

John was super-fast and helpful in solving my problem!

The texting platform is very convenient. It is quick and easy and definitely the way to go with the younger generation for communication. It's nice being able to send out a mass message to all our staff when it is necessary.

Customer service was super helpful when I had questions about system functionality. They did some testing to confirm the answer and were very quick to get back to me.

Absolutely wonderful customer service,Gab Ferrer was quick to help if there is an issue and resolved it rapidly. Platform is easy to use, my go to app for mass texting!

Very economical text service. Simple to set up with easy to follow instructions. My staff appreciates the simple interface as well

Was able to help me with no questions asked and honestly no matter who I get or the issue they are able to resolve it or explain to me why they are not in a very friendly manner.

They were able to help me within minutes of me reaching out and helped me resolve the issue I was having while also being very kind.

Fantastic! Great customer support and very quick turnaround time to get started.

I had a complicated situation about changing our account to tax exempt status, and I was amazed at the responsiveness of the support people. Two people helped, and within six hours it was all done. (And these were real people, not AI bots!)

Cza is beyond helpful and polite! Honestly, she has made this experience so much better. I was getting so frustrated and she stepped in and help so well!

Waaay easier to get verified to use a number than Twilio. Verification still took a couple of days but support is super responsive and helpful in guiding you through the process.

My experience was wonderful with the SimpleTexting "help team". They respond quickly, follow up the discussion with a comprehensive email, and make sure you've received the answers you needed. The patience and care they take explaining step by step how to set up an account is exceptional.

Gab was very helpful; I created a text campaign last week with 222 folks and I had feedback from about 10 of them and I wanted to send it out again and I needed to know the best way to remove the folks that responded so they wouldn't feel as though I was bombarding them with text. He told me exactly how to do it, and it was so simple! Truly AWESOME!