SimpleTire Reviews 1,273

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent prices and wide selection of products available, often finding exactly what they need at a great value. The delivery service is consistently praised for its speed and efficiency, with many people receiving their orders much faster than expected. Reviewers also commend the staff for being helpful, professional, and going above and beyond to resolve issues, making the overall experience smooth and pleasant. However, some customers also noted issues with product quality, such as receiving tires that were dirty, poorly packaged, or older than expected. There were also occasional problems with orders, including missing items, incorrect shipments, or delays in processing and delivery.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and delivery, with some customers praising the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the super fast and... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers reporting easy and smooth ordering... See more

Price

Users describe positive interactions with price, frequently highlighting that they found the best prices for... See more

Staff

Reviewers mention positive feedback about staff, highlighting their quick, efficient, and helpful service.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The prices are indeed slightly below average, and there’s a wide selection. What I really didn’t like was that I received my tires without proper packaging. Moreover, they had already been smeared... See more

Company replied

Rated 5 out of 5 stars

I have been extremely pleased with the level of customer service that I received from Brandon and his team with Simple Tire. I've seen quality customer service decline over the past few years and the... See more

Company replied

Rated 5 out of 5 stars

One of the best customer service interactions I've had in many years. I will 100% purchase from you again. Customer service done right! Their follow up and interaction is something all companies sh... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered tires thru the company before always smooth. Last transaction had an issue with the tire not getting shipped from the warehouse. Held me up for a week. I was very upset and was done doing... See more

Company replied


Company details

  1. Tyre shop

Information provided by various external sources

The Best Prices on New Tires for Every Vehicle -- plus Free Shipping and a Risk-Free Guarantee!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great prices but if you have a problem!!!

They are great when selling you tires. Nice, good selection, prices and fast shipping. I did have a problem and the company reached out to me and made it right. I was very happy they cared enough to talk with me about my concerns. They are a company from my experience that is trying to grow and evolve to make sure the customer experience is positive. A good company moving in the right direction. I will buy from them again.

1 January 2026
Unprompted review
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Reply from SimpleTire

Greetings, Keith. We apologize for any inconvenience this situation has caused you. We appreciate your feedback and as a online-only seller we will continue to look into ways to make things easiest for customers especially when they have a manufacturer's warranty issue.

Rated 1 out of 5 stars

Defective Tires

Within one year of purchase, 3 of the 4 tires developed visible bubbles, which is a serious safety concern. SimpleTire replaced only 2 tires, leaving an inconsistent and unsafe set.
During the replacement process, I was asked where the tires should be delivered because the original order address was not my residence. It was a tire shop used only for installation when I previously lived in North Carolina. I provided and confirmed a different delivery address.
Despite this, SimpleTire later confirmed the tires were shipped to the original address in another state. They then stated the tires were delivered and signed for by me, which is not possible, as I was out of state on the West Coast at the time.
The proof of delivery does not clearly show a valid delivery address or business name, and the tire shop has confirmed they did not receive the shipment.

28 December 2025
Unprompted review
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Reply from SimpleTire

Hi Brikk Realty Co. We're sorry that you had that experience - We're going to have a member of our team look into it and see what happened. Thank you so much for the feedback, and one again we deeply apologize about your experience.

Rated 4 out of 5 stars

Initial Experience Great But Warranty Odious

Initial experience was great. Received tires by shipment and had them mounted by a non corporate tire shop. During the next few months had multiple flat tires and last repair at Les Swab showed a manufacturer defect with a bead bulge in the sidewall. Contacted customer service and told to get proof of installation/mileage from installer and pictures and affidavit from corporate store regarding defect. By that time tire had been recycled and new locally purchased tire mounted. Service warranty is odious and will never buy tires online or purchase from this company again. Buyer beware!
*** Update- Customer service supervisor reached out to me this week. He reviewed my concerns including corporate tire store not interested in helping me to process warranty. Company refunded the entire cost of my tire plus a little extra for multiple flat repairs. Am changing my rating to 4 stars for a satisfactory resolution and the service I received subsequently from company.

21 December 2025
Unprompted review
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Reply from SimpleTire

We appreciate your feedback, Ray. If you would like to discuss your experience further, don't hesitate to reach out to us at (888) 410-0604 or info@simpletire.com. We would love the opportunity to resolve any issues.

Rated 1 out of 5 stars

Can't Get Refund, Steer Clear of Simple Tire

I purchased a set of four Lionheart tires through Walmart.com. I arrived at the Walmart Auto Center for the installation, I found out that Simple Tire had sent 3 tires that were the WRONG SIZE, and wouldn't even fit my car! I requested a refund from Walmart, and they told me Simple Tire is a third party distributor, and that I have to request a code from Simple Tire for the return. It turned out that I was basically on my own (no help from Walmart), and after a lengthy and difficult process, I still haven't gotten a refund, and was forced to go elsewhere to get tires. Never again with Simple Tire, and I will go out of my way to make sure that the tires that I buy are NOT from them, since the service is terrible, and they make it impossible to get a refund if anything goes wrong. I will stick with smaller, more reputable tire shops in the future.

25 October 2025
Unprompted review
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Reply from SimpleTire

Hi Nathan. We're sorry that you had that experience - We're going to have a member of our team look into it and see what happened. We also do see that you've been in communication already with our team here and we've already refunded you on our end so Walmart is responsible for your refund from here on out. Thank you so much for the feedback - it only helps us improve!

Rated 1 out of 5 stars

I find it funny that Simple Tire…

I find it funny that Simple Tire responded to my bad review as follows... If you would like to discuss your review further please contact us? I already wrote how dissatisfied I am with your company in a review to warn others not to waste their time ordering from you. So why would I want to waste more of my time calling you to tell you personally that I find your site a waste of my time and almost a week went by before you told me the tires that I ordered were not even in stock? SMH

17 December 2025
Unprompted review
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Reply from SimpleTire

Hello Lynn. We deeply apologize about your experience and only offer the option to try to make it right due to your experience because we value our customers and your feedback. Thank you for giving us a try and we will use your feedback to do better in the future.

Rated 1 out of 5 stars

Haven’t had a good experience

Haven’t had a good experience, bought 4 tires and couple days ago. Never got the last 4th tire. And there’s absolutely no tracking available. Still haven’t received the tire. Probably won’t be shopping here again.

10 December 2025
Unprompted review
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Reply from SimpleTire

Thank you for sharing your thoughts, Logan. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (888) 410-0604 or email info@simpletire.com.

Rated 5 out of 5 stars

Great selections

Great selections, reasonable prices, free shipping, fast delivery

12 December 2025
Unprompted review
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Reply from SimpleTire

Hi, Jeffrey. Thanks for taking the time to share your positive experience. We truly appreciate it!

Rated 5 out of 5 stars

Had what I needed

8 December 2025
Unprompted review
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Reply from SimpleTire

Hi James! We'll be here to help you out the very next time you need tires! Thanks for the great review!

Rated 5 out of 5 stars

Super Fast Shipping

The biggest thing for me was the shipping, I ordered @about 11:00pm on a sunday night & it said in stock with 1 day shipping, so I assumed that I would probably get the tires on tues/weds. I was totally surprised when they showed up on my doorstep monday around 1pm, if nothing else that was a win...lol

1 December 2025
Unprompted review
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Reply from SimpleTire

Hi, Edwin. We appreciate the kind words and are glad we could provide you with a positive experience!

Rated 2 out of 5 stars

Inconsistent dates of manufacture

Inconsistent dates of manufacture. Once again I was sent a tire that was 18 months old. The other three are fine (2025). Since tires go bad wether they are worn out or by age I expect to get the full time available not short changed by a year and a half.

25 November 2025
Unprompted review
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Reply from SimpleTire

Hi, Philip. We set a high standard for ourselves, and are truly sorry to hear that standard was not met in your interaction with us. We apologize about your experience and want you to know we value your feedback. Please reach out to us at 888-410-0604 or info@simpletire.com if you wish to discuss your experience further.

Rated 1 out of 5 stars

Tracking says it was supposed to be…

Tracking says it was supposed to be here Thursday now it says Saturday. I know it's not your fault but it's frustrating when you really need them

4 December 2025
Unprompted review
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Reply from SimpleTire

Thank you for sharing your thoughts, Richard. We'd love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (888) 410-0604 or email info@simpletire.com.

Rated 5 out of 5 stars

These tires look really nice on my Jeep…

These tires look really nice on my Jeep Wrangler - Willy’s Sport. I switched from the Bridgestone M/Ts to these Crossroads and they do not disappoint! Honestly, they look better in person than they do online. The noise level is lower than expected… especially on the interstate. I will definitely purchase again.

4 December 2025
Unprompted review
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Reply from SimpleTire

Hi, Shanice. We appreciate the kind words and are glad we could provide you with a positive experience!

Rated 5 out of 5 stars

The website is very user-friendly

The website is very user-friendly. I’ve ordered two sets of tires for my vehicle no problems getting them delivery was on time to the FedEx facility. I would recommend this site to anyone who wants to get a set of tires very easily very quick. keep up the good job.

26 November 2025
Unprompted review
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Reply from SimpleTire

Hi, James. We appreciate the rating, and are glad we could provide you with a positive experience!

Rated 5 out of 5 stars

1st time purchasing tires online

1st time purchasing tires online. We did a lot of research and after many hours, we decided that Simple Tires was the way to go. After speaking with the sales representative online, we came to a conclusion on a set of tires for our truck. The price was fantastic and we even had the option to have them delivered to a tire installer, Buick GMC Brooksville in Florida, one of Simple Tires recommended vendors. I must say, being involved in the automotive industry for over 27 years, Buick GMC of Brooksville EXCEEDED any expectations that we may have had. From the time we arrived, until the time we picked up our freshly cleaned truck, we were treated like royalty!

The price, convenience and service we received from both Simple Tires and Buick GMC Brooksville were top notch. I would highly recommend giving them a try if ever in the need for new tires for your vehicle.

Both Simple Tires and Buick GMC Brooksville have gained new customers in us and we look forward to doing business with both again in the future.

21 November 2025
Unprompted review
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Reply from SimpleTire

Hi, Allan & Kim. Thank you so much for rating your experience with us so highly!

Rated 5 out of 5 stars

Customer for Life

Absolutely wonderful. Great price, easy to purchase, easy to arrange mobile install. Tires installed on my car, in my driveway, at a great price just 4 days after ordering. Customer for life if this keeps up.

20 November 2025
Unprompted review
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Reply from SimpleTire

Thank you so much for your kind words, Michael. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

Best customer service and great prices.

In my area FedEx is so bad especially during the holiday season. Packages are delivered to wrong addresses so often we have Facebook groups to help us find them because FedEx does nothing about correcting or locating misdelivered packages. I ordered snow tires for 2 vehicles. 4 were delivered and the same driver came back twice to do it as he missed the second set. 3 tires were supposedly delivered on the same day but were not and the 4th was in transit. I called Simply tire, they checked said they would contact FedEx and if they got no response or an unsatisfactory one they would reship at no charge. I am not sure what the heard but my tires have already been reshipped. Outstanding customer serve and great prices. Could not be happier.

19 November 2025
Unprompted review
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Reply from SimpleTire

Hi, M S Gritsmamma. Thank you so much for leaving us a stellar review!

Rated 5 out of 5 stars

An excellent experience

Incredibly fast shipping. The only vendor that could source the particular tire I wanted in the size needed. Customer service actually called back as promised in the timeline promised. The entire experience exceeded my expectations.

20 November 2025
Unprompted review
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Reply from SimpleTire

Hi, Tony. Thanks for taking the time to share your positive experience. We truly appreciate it!

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