SimplyExcess Reviews 

282
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the highly affordable rates, noting that these policies offer fantastic value for money compared to expensive car hire desks. Users frequently highlight that the website is extremely simple to navigate, allowing them to arrange reliable coverage in just a few seconds. However, some people mentioned that they did not need to make a claim during their trip, meaning they could not fully test that specific aspect. Other reviewers also pointed out that while purchasing the policy is very straightforward, the true test of any insurer only happens when an incident occurs.

What people talk about most

Price

Clients share positive opinions on price, highlighting that the policies are very reasonably priced and... See more

Service

Customers consistently note positive experiences with service, highlighting great value for money and... See more

Claim

People report ambiguous experiences with claim, as many consumers fortunately did not need to make one and... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting that policies are reasonably priced... See more

User experience

Reviewers highlight positive aspects of user experience, describing the website as slick, easy to use, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately the hire car had a scratched wheel trim when I returned it, so there was an excess of 186 euros to pay, yes 186 euros for a wheel trim! Luckily I had taken out excess insurance via S... See more

Rated 5 out of 5 stars

I needed excess protection at short notice for a rental car from Enterprise who wanted to charge me £64 for three days. Found Simply Excess through the Martin Lewis website and their charge was only... See more

Rated 5 out of 5 stars

Fortunately, I didn't need to use the excess cover for my recent hire car journey. I found the whole process quick and simple to set up, and the price competitive. I appreciated the follow-up emails t... See more

Rated 5 out of 5 stars

Superb service. Wiber Car rental in Majorca claimed we had damaged the car because we had not uploaded pictures on their website within 24 hours. Charged us over £400. Simply excess dealt with this in... See more


Company details

  1. #99 of 185 best companies in Insurance broker
  2. #19 of 67 best companies in Travel Insurance Company

Written by the company

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(282)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple to buy, great advice

Simple, easy to set up, they send some great tips about protecting yourself and we were saved a lot of hassle by having pics of the hire car when they tried to suggest we added some dents that were already there. Recommended.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Fast, professional and good value

It was very easy dealing with Simply Excess, from purchase to end of hire period. We didn't need to pay any excess for our hire but it was comforting to know we had insurance if we needed it. The rates quoted to other people hiring cars were astronomical and more per day than we paid for week.

7 September 2025
Unprompted review
Rated 5 out of 5 stars

A must for car rental abroad

Used simply excess for recent holiday to Spain. You are always given the hard sell when you arrive to Spain regarding car excess. I just showed them my Simply Excess documents and they stopped talking and gave me the keys. Far better option then taking out rental excess. Highly recommend.

30 August 2025
Rated 5 out of 5 stars

Good value

I have had Excess insurance for a few years now and saved a small fortune on car hire prices, with the added peace of mind. This company makes it easy to compare, with an overview of bullet points for each policy, so it is easy to see the options and choose the best provider for your needs.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, provides all the info and advice you need. Stops you needing to pay the hire company ridicules rates. This is the future!

2 September 2025
Unprompted review
Rated 4 out of 5 stars

The price was good for the service…

The price was good for the service levels provided. I found the reminder emails after booking were useful. Would have given another star but I didn’t have to make a claim so I don’t know how that would have gone.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy to arrange

Quick and easy to arrange at a much cheaper price than either EasyJet or the car company were offering. I had peace of mind and some money to pay the excessive baggage charge at the airport.

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Very straightforward to set up

Very straightforward to set up and much cheaper than the rental company or competitors. Thankfully, I didn't have to claim but I definitely had peace of mind based on other reviews.

21 August 2025
Unprompted review

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