I needed excess protection at short notice for a rental car from Enterprise who wanted to charge me £64 for three days. Found Simply Excess through the Martin Lewis website and their charge was only... See more
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Company details
- #65 of 171 best companies in Insurance broker
- #4 of 65 best companies in Travel Insurance Company
Written by the company
No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.
Contact info
5 Brayford Square, E1 0SG, London, United Kingdom
- sales@simplyexcess.com
- simplyexcess.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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A Happy Holiday
Very easy to find and take out a policy. Obviously a huge saving on what the car rental company would have charged, and gave me added peace of mind whilst on holiday. I didn't have to claim so cannot comment on the claims process.
Simple process to buy the insurance
Simple process to buy the insurance. Did not need to make any claims so no comments on the claim process.
Great communications!
We didn't have any need to actually use the policy but the helpful communication from Simply Excess was excellent - what we should and should not do at collection and return was very useful.
Excellent prices and quick application process
Quite easy to apply online and can be completed in a matter of minutes.
Priced very competitively as well. Definitely way better than the prices charged by the rental companies.
Thankfully, did not have the "pleasure" of using it :)
Very quick and easy to organise the…
Very quick and easy to organise the policy. Great communication. Thankfully, I have not had to make a claim but it was great having the peace of mind knowing that I was covered.
Quick and easy to purchase a policy
Quick and easy to purchase a policy. I bought the annual one adding my wife as well. Really good value for European cover at around £40. Whilst I’m in Spain whilst writing this, I haven’t yet hired a car yet. In Greece later in year. I guess like any insurance policy you only know how good they are when you have a claim. 5 stars for the purchase though.
Very straight forward to apply online…
Very straight forward to apply online and why would you not do it for peace of mind! Hope we don’t have to use it but huge saving over costs rental company tried to charge on pick up in Spain.
Excellent service and really great value…
Excellent service and really great value. I will definitely use this service again when hiring a car. Thank you
great value
Very easy to setup
Very easy to setup, taken out for "peace of mind". Fortunately all went well so no reason to submit a claim, which is the only reason to drop a star, as the sevice in the event of a claim is unknown.
Brilliant price and attention to service
Great product
Great product, fabulous price with very good cover. I really liked the tips and hints and found the before you return the car tips very useful. I would highly recommend you to anyone
No issues but didn’t have to claim so…
No issues but didn’t have to claim so can’t comment on that aspect
Easy and value for money
To obtain Insurance was very straight forward and good value for money.
Super simple and easy to set up
Super simple and easy to set up. Good correspondence also
Cheap and gives the cover
Wasn’t needed but was cheap and covered against anything not covered by rental agreement
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