SimplyExcess Reviews 

282
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the highly affordable rates, noting that these policies offer fantastic value for money compared to expensive car hire desks. Users frequently highlight that the website is extremely simple to navigate, allowing them to arrange reliable coverage in just a few seconds. However, some people mentioned that they did not need to make a claim during their trip, meaning they could not fully test that specific aspect. Other reviewers also pointed out that while purchasing the policy is very straightforward, the true test of any insurer only happens when an incident occurs.

What people talk about most

Price

Clients share positive opinions on price, highlighting that the policies are very reasonably priced and... See more

Service

Customers consistently note positive experiences with service, highlighting great value for money and... See more

Claim

People report ambiguous experiences with claim, as many consumers fortunately did not need to make one and... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting that policies are reasonably priced... See more

User experience

Reviewers highlight positive aspects of user experience, describing the website as slick, easy to use, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately the hire car had a scratched wheel trim when I returned it, so there was an excess of 186 euros to pay, yes 186 euros for a wheel trim! Luckily I had taken out excess insurance via S... See more

Rated 5 out of 5 stars

I needed excess protection at short notice for a rental car from Enterprise who wanted to charge me £64 for three days. Found Simply Excess through the Martin Lewis website and their charge was only... See more

Rated 5 out of 5 stars

Fortunately, I didn't need to use the excess cover for my recent hire car journey. I found the whole process quick and simple to set up, and the price competitive. I appreciated the follow-up emails t... See more

Rated 5 out of 5 stars

Superb service. Wiber Car rental in Majorca claimed we had damaged the car because we had not uploaded pictures on their website within 24 hours. Charged us over £400. Simply excess dealt with this in... See more


Company details

  1. #99 of 185 best companies in Insurance broker
  2. #19 of 67 best companies in Travel Insurance Company

Written by the company

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(282)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great price rather than the excessive…

A great price rather than the excessive charges that hire companies charge. Fortunately I didn't need to use it but great peace of mind, a good policy at a good price... will use again when next needed. Easy to buy and set up.

19 July 2026
Unprompted review
Rated 4 out of 5 stars

Will use again.

Unfortunately when I got to the rental desk I found I didn't have my driving licence and couldn't do the hire in my name. I had already put the insurance in my name as it has to start before the rental did.
Star taken off as the online client area wouldn't work for me but I was able to change the policy to my partner's name via email which was great!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Avoided rip off car hire charges

Easy to log in told car hire company we didn’t need their products ( complete rip off excess charges) Very competitive pricing and good advice to photograph the car before check in at end of hire

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Good communication!

Was very easy to book on line, received a couple of helpful emails before the policy started and good tips after. Was a very good price, would definitely use again and recommend to friends and family!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Affordable peace of mind.

Very pleased to discover excess cover that was both affordable, and far cheaper than the equivalent hire company policy. Arranging this in advance meant a quicker car collection, and gave peace of mind while driving abroad. Happily we had no need to claim.

3 July 2026
Rated 1 out of 5 stars

Unsolicited aggravation

"I came across your opportunity on the Awin Opportunity Marketplace and thought Friends of the North Highland Way could be a great fit for one of the brands we manage, SimplyExcess.

SimplyExcess provides car hire excess insurance, helping travellers avoid the high excess charges and expensive insurance often sold at the rental desk when hiring a car. As your publication inspires people to explore the north of Scotland and discover new destinations, I thought there could be an opportunity to work together, particularly around travel planning and road trips.

I wanted to see whether you would be interested in discussing a partnership. We can offer a competitive CPA rate, exclusive offers for your readers, and we're always happy to support editorial content that provides genuine value to travellers.

I'd also be interested to hear more about your publication and the promotional opportunities you offer, whether that's editorial features, travel guides, newsletters or social media promotion.

If this sounds of interest, I'd be delighted to discuss things further." Since when did affiliates want editorial opportunities in a printed magazine. As I said, unsolicited aggravation. I have blocked this person already.

7 July 2026
Unprompted review
SimplyExcess logo

Reply from SimplyExcess

This review has nothing to do with any customer's experience of SimplyExcess or our insurance products.

It relates solely to an unsuccessful business-to-business discussion between the reviewer and our appointed affiliate marketing agency, following the reviewer's listing on the Awin Opportunity Marketplace.

No commercial relationship was ever established, no products or services were provided, and this review is therefore entirely unrelated to the experience of our customers.

Rated 5 out of 5 stars

Allgood

Allgood. Website easy to use. Did not need to claim but felt assured that there would be no problem if I did.

1 July 2026
Rated 5 out of 5 stars

Easy to arrange and purchase

Easy to arrange and purchase. Thankfully we didn’t need to use it but their e-mail sent just before travel and return of the car were simple, clear and helpful.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Didn't claim


Didn't claim, but the following applies: easy to apply, clear and easy to understand, great value for money.

3 July 2026
Unprompted review
Rated 4 out of 5 stars

Very easy and straightforward to get…

Very easy and straightforward to get the cover for peace of mind , fortunately didn’t need to claim so cannot comment on how that would compare to the normal expensive cover with the rental company

1 July 2026
Rated 5 out of 5 stars

Great value

Great value, great communication. Didn't need to use the cover, but felt reassured that if I did, they would have been on my side.

26 June 2026
Unprompted review

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