SimplyExcess Reviews 

282
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the highly affordable rates, noting that these policies offer fantastic value for money compared to expensive car hire desks. Users frequently highlight that the website is extremely simple to navigate, allowing them to arrange reliable coverage in just a few seconds. However, some people mentioned that they did not need to make a claim during their trip, meaning they could not fully test that specific aspect. Other reviewers also pointed out that while purchasing the policy is very straightforward, the true test of any insurer only happens when an incident occurs.

What people talk about most

Price

Clients share positive opinions on price, highlighting that the policies are very reasonably priced and... See more

Service

Customers consistently note positive experiences with service, highlighting great value for money and... See more

Claim

People report ambiguous experiences with claim, as many consumers fortunately did not need to make one and... See more

Value for money

Reviewers mention positive feedback about value for money, highlighting that policies are reasonably priced... See more

User experience

Reviewers highlight positive aspects of user experience, describing the website as slick, easy to use, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately the hire car had a scratched wheel trim when I returned it, so there was an excess of 186 euros to pay, yes 186 euros for a wheel trim! Luckily I had taken out excess insurance via S... See more

Rated 5 out of 5 stars

I needed excess protection at short notice for a rental car from Enterprise who wanted to charge me £64 for three days. Found Simply Excess through the Martin Lewis website and their charge was only... See more

Rated 5 out of 5 stars

Fortunately, I didn't need to use the excess cover for my recent hire car journey. I found the whole process quick and simple to set up, and the price competitive. I appreciated the follow-up emails t... See more

Rated 5 out of 5 stars

Superb service. Wiber Car rental in Majorca claimed we had damaged the car because we had not uploaded pictures on their website within 24 hours. Charged us over £400. Simply excess dealt with this in... See more


Company details

  1. #99 of 185 best companies in Insurance broker
  2. #19 of 67 best companies in Travel Insurance Company

Written by the company

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(282)

166 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m very pleased with my experience…

I’m very pleased with my experience with Simple Excess. Sadly I needed to make a claim and this was responded to within 24 hours and my claim is being paid in due course. Thank you.
I will definitely be using them in the future.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to purchase the policy

Easy to purchase the policy at a competitive price through a comparison site. Good clear communication and paperwork and emails with advice prior to car collection and return. It’s now 5 days since returning the car and was told that there was no additional damage to the many dents, scratches and blemishes on the car. I’m now extremely hopeful that I won’t need to claim on the policy.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with this Company

Very pleased with this Company! Extremely easy to navigate website and information was very clearly presented with a very good price range.
I was also impressed to receive an email one day before the end of the car hire, advising me to take pictures of the car BEFORE returning it, along with other useful advice and reminders.
I would highly recommend this Company!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Can see no Dramas

have used SimplyExcess on 3 occasions and although never made a claim the communications & tips given install confidence support would be there if ever you did need too.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Found this company via a Google search…

Found this company via a Google search after being quoted nearly £100 by my rental company to cover the £1500 excess on a 7 day hire, ( after their usual scare tactics of showing you how even the tiniest dent or mark on on the body work can result in this being payable). The online purchase of the simply excess policy was a breath of fresh air so simple and easy to complete in a matter of minutes. Then when I needed to extend my rental by 2 days it couldn't be any easier to extend my cover via the online portal, £5 for 2 days extension and it took me all of 2 minutes to do. I can't comment on the claims procedure as I didn't need to claim but reading other comments it seems that is straightforward and very professional as well, will definitely use them every time I rent a vehicle from now on.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Loved this website

Loved this website, so easy to use, lots of useful advice to make your car hire worry free and regular meaningful communication throughout the process. And last but not least very easy on the pocket. Definitely our go to in future.

24 May 2026
Unprompted review
Rated 5 out of 5 stars

Hard to fault

Hard to fault. I paid for my excess insurance and unfortunately incurred a minor dent on my hired car whilst in Crete. I contacted Simply excess on the day after my turn filled in the claimed form and had claim accepted within 24 hours. 2 working days later the amount was forwarded to my bank account. Excellent saved me approx £400.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy to buy

Easy to buy. We didn't need to claim but we had a contact no and details if we needed to

30 May 2026
Rated 5 out of 5 stars

Hassle free claims and low prices

I used Simply Excess quite a few times because of their competitive pricing and comprehensive insurance policy. I never left a review until when I recently had to claim due to damage to my hire car after hitting a big pothole. My previous experience with insurers is that they always find a reason not to pay. This was not the case with Simply Excess. The claim process was very straightforward: I just had to submit a copy of the invoice from the hire company and a photo of the damaged car. The day after I submitted the claim I got an email saying that it had been approved and received the money in my bank account 2 days later - no questions asked!
I will definitely be using Simply Excess for my next trips and would recommend them to anyone

27 May 2026
Unprompted review

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