Unfortunately the hire car had a scratched wheel trim when I returned it, so there was an excess of 186 euros to pay, yes 186 euros for a wheel trim! Luckily I had taken out excess insurance via S... See more
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Company details
- #99 of 185 best companies in Insurance broker
- #19 of 67 best companies in Travel Insurance Company
Written by the company
No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.
Contact info
5 Brayford Square, E1 0SG, London, United Kingdom
- sales@simplyexcess.com
- simplyexcess.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Good value, great price.
Good value, great price. Also helpful emails received.
I’m very pleased with my experience…
I’m very pleased with my experience with Simple Excess. Sadly I needed to make a claim and this was responded to within 24 hours and my claim is being paid in due course. Thank you.
I will definitely be using them in the future.
Easy to purchase the policy
Easy to purchase the policy at a competitive price through a comparison site. Good clear communication and paperwork and emails with advice prior to car collection and return. It’s now 5 days since returning the car and was told that there was no additional damage to the many dents, scratches and blemishes on the car. I’m now extremely hopeful that I won’t need to claim on the policy.
Easy to buy online
Easy to buy online, lots of info provided and good price
Very pleased with this Company
Very pleased with this Company! Extremely easy to navigate website and information was very clearly presented with a very good price range.
I was also impressed to receive an email one day before the end of the car hire, advising me to take pictures of the car BEFORE returning it, along with other useful advice and reminders.
I would highly recommend this Company!
Can see no Dramas
have used SimplyExcess on 3 occasions and although never made a claim the communications & tips given install confidence support would be there if ever you did need too.
Didn’t need to use the policy but glad…
Didn’t need to use the policy but glad to have it
Found this company via a Google search…
Found this company via a Google search after being quoted nearly £100 by my rental company to cover the £1500 excess on a 7 day hire, ( after their usual scare tactics of showing you how even the tiniest dent or mark on on the body work can result in this being payable). The online purchase of the simply excess policy was a breath of fresh air so simple and easy to complete in a matter of minutes. Then when I needed to extend my rental by 2 days it couldn't be any easier to extend my cover via the online portal, £5 for 2 days extension and it took me all of 2 minutes to do. I can't comment on the claims procedure as I didn't need to claim but reading other comments it seems that is straightforward and very professional as well, will definitely use them every time I rent a vehicle from now on.
Loved this website
Loved this website, so easy to use, lots of useful advice to make your car hire worry free and regular meaningful communication throughout the process. And last but not least very easy on the pocket. Definitely our go to in future.
Good service and guidance on what to…
Good service and guidance on what to check with car hire, and the requirement of the insurance. Easy and quick to put in place. Would use again thanks
Great value for money
This policy was great value for money. It gave us extra confidence and we really liked the handy tips they have is via email.
Competitive price and informative
Very competitive excess insurance premium. Helpful information also provided before collecting hire car and prior to drop off.
Excellent experience and first class…
Excellent experience and first class communication and customer service. A stressful situation with the hire car firm was resolved easily and effectively by SimplyExcess within days of getting home.
Hard to fault
Hard to fault. I paid for my excess insurance and unfortunately incurred a minor dent on my hired car whilst in Crete. I contacted Simply excess on the day after my turn filled in the claimed form and had claim accepted within 24 hours. 2 working days later the amount was forwarded to my bank account. Excellent saved me approx £400.
Easy to buy
Easy to buy. We didn't need to claim but we had a contact no and details if we needed to
Great value and good communication.
Great value and good communication. Will definitely use again.
Hassle free claims and low prices
I used Simply Excess quite a few times because of their competitive pricing and comprehensive insurance policy. I never left a review until when I recently had to claim due to damage to my hire car after hitting a big pothole. My previous experience with insurers is that they always find a reason not to pay. This was not the case with Simply Excess. The claim process was very straightforward: I just had to submit a copy of the invoice from the hire company and a photo of the damaged car. The day after I submitted the claim I got an email saying that it had been approved and received the money in my bank account 2 days later - no questions asked!
I will definitely be using Simply Excess for my next trips and would recommend them to anyone
Will use again
Didn't have to use but excellent value and good communication!
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