SimplyExcess Reviews 197

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent value for money, noting that the prices are significantly lower than those offered by car rental companies, often saving them a small fortune. People also appreciate the top-class service, finding the website easy to navigate and the process of obtaining a quote straightforward. Many consumers highlight the peace of mind they gain from using this service. However, some customers mentioned that they did not have to make a claim, so they could not comment on the claims process or the customer service in that regard. Conversely, a few other people also felt that the company handled their claims incredibly efficiently, with one reviewer receiving reimbursement within three days and another having their claim accepted in full in less than a week.

What people talk about most

Price

Reviewers consistently express satisfaction with the pricing. Many customers highlight that the cost is... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent service,... See more

Claim

Customers consistently note ambiguous experiences with claim. Many reviewers did not need to make a claim, so... See more

Value for money

Clients share positive opinions on value for money. Many reviewers found the service to be excellent value,... See more

Website

Customers had positive experiences with the website. Reviewers consistently found the website easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed excess protection at short notice for a rental car from Enterprise who wanted to charge me £64 for three days. Found Simply Excess through the Martin Lewis website and their charge was only... See more

Rated 5 out of 5 stars

Car rental excess policy was regrettably “excessive” . The online process with Simplyexcess was quick and easy. Towards the end of the agreement I needed to amend the return time by a few hours, commu... See more

Rated 5 out of 5 stars

I had to make a claim on our car hire excess cover after being charged £900 by Dollar Car Rental at Belfast International Airport for a chip in the windscreen. I submitted all the paperwork to Simply... See more

Rated 5 out of 5 stars

First time we have used Simply Excess I was nervous about car Hire Simply Excess gave peace of mind & confidence to drive in an unfamiliar car. thankfully I didn't need to make a claim.The communica... See more


Company details

  1. #65 of 171 best companies in Insurance broker
  2. #4 of 65 best companies in Travel Insurance Company

Written by the company

No forms, no fuss. At SimplyExcess, we make car hire excess insurance simple, fast, and affordable. Forget long forms, confusing jargon, or hidden fees – just straightforward cover in a few easy clicks. We take care of the details so you can enjoy your trip with total confidence and peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Peace of Mind excess insurance

Simple and cost effective "peace of mind" insurance, avoiding expensive claim excess cover offered by car hire companies. Excellent email support and advice, both before and after car hire.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Simply Excess were transparent with…

Simply Excess were transparent with what was covered and sent helpful information and reminders for me when picking up and dropping off the car. Didn’t have to claim so don’t know what the claims process is like, but it looked straightforward!

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Car rental insurance

This is the first time that I have taken out separate insurance for a car hire (on top of the one that comes with the rental). The process of filling in the online form was straightforward and the price was very reasonable. I haven't had to make a claim so I can't comment on this but the information before, during and after I took out the policy was good. I would use them again.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Good value with great communication

We didn't need to make a claim so I can't comment on that aspect of their service. However, the premium was very reasonable and there was excellent communication, both around the purchase and around the car hire itself, so I would definitely use them again.

10 August 2025
Unprompted review
Rated 4 out of 5 stars

Straightforward…

Straightforward and does what it says on the tin. We had to buy two separate insurances (couple both doing some of the driving) so it would be good to have an option where two people could be insured on one vehicle.

4 August 2025
Unprompted review
SimplyExcess logo

Reply from SimplyExcess

Our policies cover a lead driver and up to 8 additional drivers, so, provided that you were both driving the same rental car on the same agreement, you only needed to purchase the one policy.
If you contact our customer support team, we will arrange a refund for the second policy.

Rated 5 out of 5 stars

Following a recommendation from Martin…


Following a recommendation from Martin Lewis' site, we visited the 'Simply Excess website.'

The simple, clear website made our purchase very easy.

I have been an Eversure/iCarhireinsurance.com customer historically and was able to compare all the policies across those companies before deciding on Simply.

The "amounts insured sections" over Simplys' policy are much greater than the competitions and the cost of their policy significantly cheaper !

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Best price online, very clear conditions. Printed voucher accepted without question at the rental desk (Centauro)

26 July 2025
Unprompted review
Rated 5 out of 5 stars

peace of mind & confidence to drive

First time we have used Simply Excess
I was nervous about car Hire Simply Excess gave peace of mind & confidence to drive in an unfamiliar car. thankfully I didn't need to make a claim.The communication was excellent from booking until the vehicle was handed over. The price quoted was very competitive. Will use Again & Would recommend the company to friends and family.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Needed excess cover for a hire car in…

Needed excess cover for a hire car in Greece. Found Simply Excess via Moneymaxim. Good price that gave a policy that covered everything without any excess payments. Thankfully did not have to claim but for £10 to cover an excess of £400 it was well worth the piece of mind.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Simply a Great Experience

I took out the policy with Simply Excess after receiving a recommendation to use a comparison site for these excess policies from Martin Lewis and MoneySavingExpert.com. The whole process was really simple, and fortunately I didn't need the policy as (surprisingly for 1000 km of Italian driving) the car was returned unscathed. However, the communications and information you receive from Simply Excess are really useful. I'd certainly use them again any time I'm looking to hire a car.

14 July 2025
Unprompted review

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