SimplyMoney.com Reviews 1,048

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professionalism, highlighting the straightforward and easy process. People frequently commend the friendly and helpful staff, who provide clear explanations and make them feel comfortable throughout their interactions. The customer service is often described as wonderful, with many appreciating the quick response times and efficient handling of their needs. Reviewers are particularly impressed with the thorough assessments and the supportive guidance provided, making the overall experience smooth and stress-free. However, some people mentioned initial confusion regarding the different company names involved in the process. A few other people also felt that the company was unresponsive and unclear, leading to a lack of confidence during their application. Additionally, some customers experienced issues with logging in or noted delays in communication after their application.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

User experience

People report positive experiences with user experience, consistently describing the process as quick, easy,... See more

Staff

Consumers find staff to be positive, consistently highlighting their professionalism, helpfulness, and clear... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

A very easy way to apply for a loan. I needed a sum of money for major car repairs and my application was approved straight away within minutes. I appreciate the simple process and professionalism... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied

Rated 5 out of 5 stars

Very friendly customer service. I did get initially confused as I applied via ClearScore to Finlo, I was called by Oakbrook finance to finalise and now being to asked to review my experience with... See more

Company replied


Company details

  1. #31 of 162 best companies in Non-bank financial service
  2. #18 of 63 best companies in Car finance and loan company
  3. #27 of 96 best companies in Finance broker
  4. #7 of 29 best companies in Loan agency
  5. #3 of 39 best companies in Price comparison site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A very easy way to apply for a loan

A very easy way to apply for a loan. I needed a sum of money for major car repairs and my application was approved straight away within minutes.
I appreciate the simple process and professionalism of everyone involved in making things happen for me.
Regards
Alun

27 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Alun for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Quick and easy

26 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Julie for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very easy to use

19 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for your 5 Star review of Simply Money Danile, we are glad you found our online application easy to use.

Rated 5 out of 5 stars

The staff were all professional and…

The staff were all professional and handled everything with curtesy.

20 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Terry for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fast online decision

Fast online decision, easy to navigate the system, good clear advise and responsible lending at a competitive rate

19 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Craig for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and your staff was very friendly and helpful and I can't wait to tell my friend about your company
Thank you so much

19 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Mr. Toviho for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very helpful and caring staff

Very helpful staff, handled my new account with expediency.

16 May 2026
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Reply from SimplyMoney.com

Thank you Shan-Marie for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fabulous

I'd just like to give a big shout out to hayley she was incredible and she went above and beyond to help my situation as much as she possibly could , the phone call was like talking to a friend there was no pressure no judgement just simply wanted to help 10/10 for hayley

15 May 2026
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Reply from SimplyMoney.com

Thank you Karl for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

So helpfull

So helpfull! Thank you!

11 May 2026
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Reply from SimplyMoney.com

Thank you Andreea for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fast response quick application

Fast response quick application

11 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Good quick decision and wonderful

Good quick decision and wonderful

7 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Sai for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

It was the easiest process when I…

It was the easiest process when I needed it most. Brilliant customer services and reliable . Great platform for personal loan applications . I would highly recommend .

7 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the recommendation Mr. Rahman and for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Efficient

Quick.Easy to follow and efficient

8 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Jacqueline for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very good service

Very good service Very happy with simpleton.com

7 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Annette for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

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