SimplyMoney.com Reviews 1,048

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professionalism, highlighting the straightforward and easy process. People frequently commend the friendly and helpful staff, who provide clear explanations and make them feel comfortable throughout their interactions. The customer service is often described as wonderful, with many appreciating the quick response times and efficient handling of their needs. Reviewers are particularly impressed with the thorough assessments and the supportive guidance provided, making the overall experience smooth and stress-free. However, some people mentioned initial confusion regarding the different company names involved in the process. A few other people also felt that the company was unresponsive and unclear, leading to a lack of confidence during their application. Additionally, some customers experienced issues with logging in or noted delays in communication after their application.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

User experience

People report positive experiences with user experience, consistently describing the process as quick, easy,... See more

Staff

Consumers find staff to be positive, consistently highlighting their professionalism, helpfulness, and clear... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

A very easy way to apply for a loan. I needed a sum of money for major car repairs and my application was approved straight away within minutes. I appreciate the simple process and professionalism... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied

Rated 5 out of 5 stars

Very friendly customer service. I did get initially confused as I applied via ClearScore to Finlo, I was called by Oakbrook finance to finalise and now being to asked to review my experience with... See more

Company replied


Company details

  1. #31 of 162 best companies in Non-bank financial service
  2. #18 of 63 best companies in Car finance and loan company
  3. #27 of 96 best companies in Finance broker
  4. #7 of 29 best companies in Loan agency
  5. #3 of 39 best companies in Price comparison site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To access a loan was quick and…

To access a loan was quick and straightforward and easy

5 May 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Mr Riebelle for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

I recently went through a loan…

I recently went through a loan application process and overall it was a smooth and straightforward experience.From the initial application to receiving the funds everything was clearly explained and easy to follow.What stood out most was how efficient the process was the response time quick, and felt well informed at each stage. I appreciated the transparency around the terms which made it easier to feel confident in my decision.Receiving the funds without unnecessary delay made a real difference and the whole experience felt professional and well handled overall.

2 May 2026
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Reply from SimplyMoney.com

Thank you Watson Samuel for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

anonymous but genuine

For me the process was very simple. I put in my details and the site flagged-up several "pre-approved" options. I chose one of those - Plata - and when through their processes very quickly and had a loan offered. Job done. :)

29 April 2026
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Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Quick and easy application

Quick and easy application

29 April 2026
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Reply from SimplyMoney.com

Thank you Maria for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very clear process

Very clear process. Reply was quick.

28 April 2026
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Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

No fuss and straight forwards

No fuss and straight forwards. Everything explained. Staff were excellent

24 April 2026
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Reply from SimplyMoney.com

Thank you Adam for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Simply Money help guide me through what…

Simply Money help guide me through what would have been a difficult situation.
I found the service highly respectable.
I was saved the chore of ciphering though endless companies to get the right product.
The staff was very helpful and explained each process as I was moved forward to help select the right application for my needs.
Very sympathetic.
Many thanks.

23 April 2026
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Reply from SimplyMoney.com

Thank you for taking the time to share your experience Panella. We’re really pleased to hear that Simply Money was able to guide you through what could have been a difficult situation and help take the stress out of comparing options.

It’s great to know our team’s explanations and support made the process clearer and more manageable for you, and that you felt listened to along the way.

We truly appreciate your kind words and your trust in us. If you ever need anything further in the future, we’re here to help.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. The application process was quick, simple, and easy to follow. The team provided excellent service throughout, keeping me fully informed at every stage.

Communication was clear and prompt, which made everything feel smooth and stress-free. I’d definitely recommend Simply Loans to anyone looking for a straightforward and reliable service.

21 April 2026
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Reply from SimplyMoney.com

Thank you Michael for your fantastic 5-star review of Simply Money., it's especially meaningful as it marks our 1,000th Trustpilot review.

We’re delighted to hear that you found the process quick, simple, and easy to follow. We truly appreciate your recommendation and take great pride in delivering a high level of service to all our customers

Thanks again for taking the time to share your experience and for helping us celebrate this milestone.

Rated 5 out of 5 stars

Efficient service and quite good…

Efficient service and quite good service and straight forward

17 April 2026
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Reply from SimplyMoney.com

Thank you Alistair for taking the time to leave this 5 Star review of Simply Money. We are really pleased you found the service excellent

Rated 5 out of 5 stars

Fast service and effective

Fast service and effective

17 April 2026
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Reply from SimplyMoney.com

We are really pleased you found the service fast Gabriel. We appreciate the time you have taken to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Really easy application

Really easy application, excellent service!

15 April 2026
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Reply from SimplyMoney.com

Thank you for taking the time to leave this 5 Star review of Simply Money. We are really pleased you found the service excellent.

Rated 5 out of 5 stars

A very professional service

A very professional, concise and straightforward process in applying for loan, with money being available in a timely manner.

17 April 2026
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Reply from SimplyMoney.com

We are really pleased you were happy with our professional and straight forward application Emma and received your money quickly. We appreciate the time you have taken to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service, brilliant app and listened to you not push their agenda.
Dealt with my loan request quickly and money transferred into my account on the same day.

14 April 2026
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Reply from SimplyMoney.com

Thank you Mr Robins for taking the time to leave this lovely 5 Star review of your Simply Money experience. We are really pleased you found the service of a high standard and the app really easy to us.

Rated 5 out of 5 stars

Does what it says on the tin.

Simple process with fast results

16 April 2026
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Reply from SimplyMoney.com

We are really pleased you found the process simply and fast. Thank you for sharing this experience and for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the compliments on our application process, we are really pleased you found this straight forward. We appreciate the time you have taken to share this and leave the 5 Star review of Simply Money.

Rated 5 out of 5 stars

Am very happy with everything

Am very happy with everything
Was a nice experience
Recommended to everyone
Good luck and thanks for everything

15 April 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the recommendation and for taking the time to leave this 5 Star review of Simply Money. We are really pleased you were happy with everything.

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