SimplyMoney.com Reviews 1,048

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and professionalism, highlighting the straightforward and easy process. People frequently commend the friendly and helpful staff, who provide clear explanations and make them feel comfortable throughout their interactions. The customer service is often described as wonderful, with many appreciating the quick response times and efficient handling of their needs. Reviewers are particularly impressed with the thorough assessments and the supportive guidance provided, making the overall experience smooth and stress-free. However, some people mentioned initial confusion regarding the different company names involved in the process. A few other people also felt that the company was unresponsive and unclear, leading to a lack of confidence during their application. Additionally, some customers experienced issues with logging in or noted delays in communication after their application.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

User experience

People report positive experiences with user experience, consistently describing the process as quick, easy,... See more

Staff

Consumers find staff to be positive, consistently highlighting their professionalism, helpfulness, and clear... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Reviewers mention positive feedback about response time, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

A very easy way to apply for a loan. I needed a sum of money for major car repairs and my application was approved straight away within minutes. I appreciate the simple process and professionalism... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied

Rated 5 out of 5 stars

Very friendly customer service. I did get initially confused as I applied via ClearScore to Finlo, I was called by Oakbrook finance to finalise and now being to asked to review my experience with... See more

Company replied


Company details

  1. #31 of 162 best companies in Non-bank financial service
  2. #19 of 63 best companies in Car finance and loan company
  3. #27 of 96 best companies in Finance broker
  4. #7 of 29 best companies in Loan agency
  5. #3 of 39 best companies in Price comparison site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My application was handled amazingly…

My application was handled amazingly well, very efficient and fully explained. Couldn't fault the process.

5 March 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very easy to apply for

Very easy to apply for. Excellent and fast service .

2 March 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Denise for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Excellent

Easy to use and customer services excellent

4 March 2026
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Reply from SimplyMoney.com

Thank you Phil for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Excellent service

Excellent service

4 March 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Michael for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Extremely helpful smooth service…

Extremely helpful smooth service throughout. Supportive staff.

4 March 2026
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Reply from SimplyMoney.com

Thank you Dean for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Easy straightforward process from start…

Easy straightforward process from start to finish.
Regular updates on how things are progressing.
Tip top

2 March 2026
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Reply from SimplyMoney.com

Thank you Gary for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Extremely good service no nonsense

Extremely good service quick and efficient definitely will recommend the company to my friends

26 February 2026
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Reply from SimplyMoney.com

Thank you Darren for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Great customer service

Great customer service, Graham was so efficient and helpful.

28 February 2026
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Reply from SimplyMoney.com

Thank you Miss Irene for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Easy as 123

I will start by saying that customer service is truly wonderful, that's the bit that stands out, the rest is formality 10/10 to this company.

26 February 2026
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Reply from SimplyMoney.com

Thank you Gordon for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service

25 February 2026
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Reply from SimplyMoney.com

Thank you Jeff for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

This service was great found me…

This service was great found me suitable loans within minutes!

24 February 2026
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Reply from SimplyMoney.com

It's always quick and easy with Simply Money and we are glad you found this from your experience Harvinder. Thank you for taking the time to leave this 5 Star review.

Rated 5 out of 5 stars

Quick and easy

23 February 2026
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Reply from SimplyMoney.com

Thank you for taking the time to leave this ⭐⭐⭐⭐⭐ review of Simply Money, we are really pleaed you found the application quick and easy.

Rated 5 out of 5 stars

Great service.

It was really quick and easy to apply.

18 February 2026
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Reply from SimplyMoney.com

Thank you Louise for your 5 Star reviwe of Simply Money. We are really pleased you found the application quick and easy.

Rated 5 out of 5 stars

Very easy and straightforward process

Very easy and straightforward process

19 February 2026
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Reply from SimplyMoney.com

We are so pleased you found the application easy and straight forward Edward. Thank you for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

The process is seamless

20 February 2026
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Reply from SimplyMoney.com

We are so pleased you found the process seamless Marvin and thank you for taking the time to leave this 5 Star review of Simply Money

Rated 5 out of 5 stars

James at Reading branch was very…

James at Reading branch was very helpful.

18 February 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Kat for the special mention to Kat and for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Very friendly people quick to call and…

Very friendly people quick to call and explain everything to me kept me informed from beginning to end got loan within 24 hours

18 February 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Erica for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

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