SimplyMoney.com Reviews 1,048

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service and user experience, finding the process simple, straightforward, and professional. Many people praise the staff for being helpful, friendly, and professional, providing clear explanations and making them feel comfortable throughout the process. Reviewers also appreciate the efficient customer service and quick response times, noting that communication was clear and prompt, leading to a smooth and stress-free experience. However, some customers mentioned initial confusion with the application process due to different company names involved, and a few experienced issues logging in. Additionally, one reviewer felt the interest rate was too high, and another described the service as unresponsive and misleading, lacking encouragement.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the seamless approval process and quick... See more

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting an easy, quick, and efficient... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Users describe positive interactions with response times, highlighting the efficiency and speed of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hayley who supported from the process was amazing, she was kind and not once judged me, she talked me through how it will help my credit score improve and that it will take a couple of months to notic... See more

Company replied

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

A very easy way to apply for a loan. I needed a sum of money for major car repairs and my application was approved straight away within minutes. I appreciate the simple process and professionalism... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied


Company details

  1. #31 of 162 best companies in Non-bank financial service
  2. #19 of 63 best companies in Car finance and loan company
  3. #27 of 96 best companies in Finance broker
  4. #7 of 29 best companies in Loan agency
  5. #3 of 39 best companies in Price comparison site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They process everything in the quickest…

They process everything in the quickest way. Thumbs up!!

12 February 2026
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Reply from SimplyMoney.com

Thank you for the review of Simply Money Allen. We are really pleased you found the process quick and really appreciate the ⭐⭐⭐⭐⭐ Star rating 😁

Rated 5 out of 5 stars

Integrity.

Professionalism.

13 February 2026
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Reply from SimplyMoney.com

Thank you for the lovely compliment of Simply Money and for taking the time to leave this 5 Star review.

Rated 5 out of 5 stars

Excellent experience

Excellent experience

11 February 2026
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Reply from SimplyMoney.com

We are really pleased you had an excellent experience Martin and thank you for leaving a 5 Star review if Simply Money.

Rated 5 out of 5 stars

This company was very good and helpful…

This company was very good and helpful can't praise Hanna enough sh was very compassionate understanding and helpful

12 February 2026
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Reply from SimplyMoney.com

Thank you Helen for providing this 5 Star Review of Simply Money. We will pass on your thanks to Hanna for her compassion and help.

Rated 5 out of 5 stars

Super easy and quick

Super easy and quick. Got the car i wanted at ease

12 February 2026
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Reply from SimplyMoney.com

We are really pleased you found the process quick and easy and got the car you were looking for. Thank you for taking the time Joseph to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Excellent service

Excellent service

10 February 2026
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Reply from SimplyMoney.com

Thank you Hugh for the 5 Star review of Simply Money. We are really pleased you found the service excellent.

Rated 5 out of 5 stars

Kenneth ball stars

1 February 2026
Unprompted review
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Reply from SimplyMoney.com

Thank you Dylan for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Excellent response time with a pre…

Excellent response time with a pre approved loan at 7.30 am this morning funds just hit my account fantastic would definitely recommend

5 February 2026
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Reply from SimplyMoney.com

We are really pleased you found our speedy service excellent and would recommend us to others. Thank you for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Effortless procedure with outstanding…

Effortless procedure with outstanding communication.

4 February 2026
Unprompted review
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Reply from SimplyMoney.com

Thank you Camila for the glowing compliment to Simply Money. We appreciate the time you have taken to write this 5 Star review.

Rated 5 out of 5 stars

Very nice telephone manner very polite…

Very nice telephone manner very polite great service

4 February 2026
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Reply from SimplyMoney.com

Thank you for taking the time Mr Fawke to write this 5 Star review of Simply Money. We are really pleased you were happy with the great service your received.

Rated 5 out of 5 stars

Low interest rate for my desired amount of loan.

I applied late afternoon Friday. Received a phone call Saturday morning. By Monday the money was in my account. Low interest rate for my desired amount of loan and I'm happy!

2 February 2026
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Reply from SimplyMoney.com

Thank you for taking the time to write this lovely 5 Star review of Simply Money Franka. We are really pleased you were happy with the quick payout time for your loan.

Rated 5 out of 5 stars

They're found good lender

They're found good lender, simple and easy.

2 February 2026
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Reply from SimplyMoney.com

Thank you Bola for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

would recommend

I found that they provided me with lots of results for good and bad credit.

30 January 2026
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Reply from SimplyMoney.com

Thank you Anthony for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

I was carried along in all aspects of…

I was carried along in all aspects of my application and i was given the best information about my application from the team. It was really an experience for me that i have never had before and would recommend them others.

31 January 2026
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Reply from SimplyMoney.com

Thank you for the recommendation Julius and for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Communication has been good and clear

Communication has been good and clear. Process completion was timely for my circumstances.

31 January 2026
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Reply from SimplyMoney.com

Thank you Bekithemba for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Was well informed

Was well informed

29 January 2026
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Reply from SimplyMoney.com

Thank your Christoper for your 5 Star review of Simply Money. We really appreciate the time you have taken to leave this review.

Rated 1 out of 5 stars

I was informed my money would be in my…

I was informed my money would be in my account by 8pm 28/1/2026 and I haven’t received it 29:1/2026 12:49

29 January 2026
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Reply from SimplyMoney.com

Thank you for bringing this to our attention. We are really sorry the money from your loan has not entered your Bank account yet after being advised it would . We take any feedback like this very seriously and as you will see from our reviews on Trustpilot, this is no where near the service we would expect to be provided by one of our lenders and we rarely receive negative reviews.

We have just replied to the email that you have sent on this matter and urgently looking into this for you and will provide you with an update shortly.

*Update*

Further to your review and original reply. It was explained to you on 29/01/2026 that there was a BACS fail on the evening of 28/01/202 which meant loans that were due to fund couldn’t be completed until this technical problem was resolved. This was resolved the following day and funds were sent you in the afternoon of the 29/01/2026. This was a rare and very unfortunate technical event that couldn’t have been foreseen.

We would like to apologise for the delay in your loan funds not being received on the date you expected and thank you for raising this issue with us and for using Simply Money to find the loan your were looking.

Rated 5 out of 5 stars

Luke was very informative and…

Luke was very informative and supportive going through my application and made the process very smooth

27 January 2026
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Reply from SimplyMoney.com

Thank you Maureen for the 5 Star review of Simply Money. We are really pleaed you had such a good experience and found the process smooth.

Rated 5 out of 5 stars

Simple process

Simple process. Excellent communication.

26 January 2026
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Reply from SimplyMoney.com

Thank you Helen for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

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