When we arrived someone was waiting to take the key which was a smooth service. On return the car was not there but we did get there early as we had no bags to collect from the carousel (only waited... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was all so simple.Drop off, was easy to find car park.Met promptly. Walked into South Terminal. Arrival, called after baggage collected. Walked to car park pick up point, waited a few minutes... See more
Company replied
I've used Simply Park and Fly on a number of occasions, every time I fly from Gatwick. No issues, they pick up the car promptly (as long as you call ahead as directed), and I've never had to wait more... See more
Company replied
From the initial online booking to the car delivery on return of trip at Gatwick South , everything ran smoothly and efficiently. A member of staff was there to meet us when we dropped off the car... See more
Company replied
Company details
Written by the company
When leaving a review, please share your thoughts on the booking process and any support you received from the Simply Park and Fly team, rather than the car park itself. If something didn’t go as planned with the parking provider you booked through our site, we’d really appreciate hearing from you directly. This allows us to follow up with the operator and work towards a quick resolution for you. Please note that feedback about individual car parks left here cannot be addressed by the operators and may delay our ability to help. Who We Are Simply Park and Fly is a UK-based airport parking comparison and booking platform that helps travellers find trusted and affordable parking options at major airports across the country. We don’t operate the car parks — we bring them together in one place so you can easily compare prices, locations, and services before you book. By partnering with established providers and offering transparent pricing, our aim is to make airport parking simple, reliable, and cost-effective for every traveller. Book with confidence and start your journey the easy way — with Simply Park and Fly.
Contact info
Office 114, The Dock, 75 Exploration Drive,, LE4 5NU, Leicester, United Kingdom
- 02035889171
- info@simplyparkandfly.co.uk
- simplyparkandfly.co.uk
3.9
Great
330 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very nice and very good service
28 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Customer,
Thank you so much for such a glorious review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
great value great service
Really friendly service prompt and great value
28 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Peter,
Thank you so much for such a marvellous review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
Reply from Simply Park and Fly Ltd
Hi Alun Cunnington,
Thank you so much for such a positive review. We are happy to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
they charge me2times as normal.
28 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Masoud Zokaei,
As per the conversation over the phone with our complaints team today, you confirmed that this review was not for us and you mistakenly left this review here.
We hope that you have had a hassle-free parking and booking experience through Simply Park & Fly.
Thank you.
Very smooth and easy parking
28 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi John Lambert,
Thank you so much for such a positive review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
We missed our connection in Athens…
We missed our connection in Athens owing to our flight into there being an hour late.
I telephoned the parking company from Athens to tell them that we would not be arriving at the scheduled time but the following day.
I was therefore quite surprised to get a phone call from that parking company at almost 11 o'clock local time, when almost asleep, asking me where we were and were we coming to get our car.
28 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Merrick Francis,
We are sorry to learn about your experience on your last booking. We highly value your feedback.
We Simply Park and Fly Ltd work as a price comparison site and a booking agent for various parking companies. We advise you to send us a formal complaint to info@simplyparkandfly.co.uk
Our complaints team will get back to you on this asap.
Kind regards
Complaints Team
Reply from Simply Park and Fly Ltd
Hi CollectPlus Customer,
Thank you so much for such a positive review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
Very efficient service both on arrival…
Very efficient service both on arrival and departure.
28 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi John Dougherty,
Thank you so much for such a fantastic review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
Excellent fast service
27 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Suzanne Dowell,
Thank you so much for such a positive review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
Reply from Simply Park and Fly Ltd
Hi Jonthan Harradine,
Thank you so much for such a glorifying review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
Reply from Simply Park and Fly Ltd
Hi Andrew Townley,
Thank you so much for such a marvellous review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
it s a very good service that I use…
it s a very good service that I use regularly
18 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Giorgio Ricardi,
Thank you so much for such a positive review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
The service we received was seamless…
The service we received was seamless and very efficient.
10 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Sophie Chalk,
Thank you so much for such a fantastic review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
Great service
I am using this company for airport parking for years now. They are reliable and providing great service
8 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Janos Daroczi,
Thank you so much for such a glorious review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
Great value for money
Great value for money, super Service right at Terminal, what's not to like!
8 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Stephen Sprinthorpe,
Thank you so much for such a positive review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
Keep coming to our website for the best parking deals. We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
A little pricey but very efficient
A little pricey but very efficient, courteous and relatively on time.
7 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Gianpiero Valli,
Thank you so much for such a positive review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
Excellent Service and staff
7 January 2020
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Mrs Ashby,
Thank you so much for such a glorious review. We are glad to know that you had a good experience.
You are always welcome to book with us again and to get good deals from Simply Park & Fly. we hope that you have another good booking experience conveniently.
We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
Efficient and reliable service
Efficient and reliable service so easy to use and very quick to get the car back
21 December 2019
Unprompted review
Reply from Simply Park and Fly Ltd
Hi SL,
Thank you so much for such a marvellous review. We are overwhelmed to know that you had a good experience.
You are always welcome to book with us again and to get good deals from Simply Park & Fly. we hope that you have another good booking experience conveniently.
We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
Excellent service both in drop off and…
Excellent service both in drop off and collection
21 December 2019
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Len,
Thank you so much for such a glorious review. We are glad to know that you had a good experience.
You are always welcome to book with us again and to get good deals from Simply Park & Fly. we hope that you have another good booking experience conveniently.
We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
very very good
21 December 2019
Unprompted review
Reply from Simply Park and Fly Ltd
Hi Roderick Watkins,
Thank you so much for such a positive review. We are glad to know that you had a good experience.
You are always welcome to book with us again and we hope that you have another good booking experience conveniently.
We try our level best to make your booking experience good and hassle-free.
Your feedback is really valuable for us and we highly appreciate it.
Thank you once again.
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