SimplyPayMe Reviews 56

Utterly useless company and terrible service.Good luck trying to take customer payments - I had a customer wanting to pay ££££'s for a new kitchen today and YET AGAIN the simplypayme website is down and we are unable to take her payment, making us look like idiots. Their system now goes down on a weekly basis. "Simplypayme"? A better name would be 'wemakeitimpossibleforyoutotakepayments'. Avoid like the plague.

I really wouldn’t give them one star
Totally scammers after I download the app I made two charges paid me first one second charge on hold for two months now I’m still waiting
No communication
No phone number to call
No customer service
I’m contacting a lawyer to resolve this issue
I’ll never use them again in my life
I don’t recommend them to anyone
👎👎👎👎👎👎👎

This scammy operator sent me a "FINAL REMINDER" of some of its marketing offers.
What The Fork!
So I found them online and went to Delete Account.
It told me I'd have to call a number. I called 4 times only for the call to ring off without any answer.
Their Support Centre link went to:
"This site can’t provide a secure connectionsupport.smarttradeapp.com uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH"
Scammers. Steer clear.

Awful company. I have contacted them by message and email asking them to delete my account I set up to use for my business as I don't use it. I get no response. I found a couple of phone numbers which don't work. Worst customer service and would not recommend. Just keep getting promotional emails. I have found better products elsewhere.

I have asked company to remove me from their data base, but am still getting calls and emails to contact them.. I have just signed in and their support page comes up with this
Secure Connection Failed
so am unable to request a remove account.
So, Please can you remove me from your database

DONOT USE THIS COMPANY ! Beware of the processor they use as they are still withholding my funds after one month.
They say my business is high risk !
Their business is high risk
DO NOT USE THIS COMPANY

IM STILL AWAITING A PAYOUT FROM 9 JUNE, THREE WEEKS LATER. I CANT GET HOLD OF ANYONE,ARE THEY A SCAM AND STEALING MY MONEY?

Are these payments yours just need to clarify smpaypf*the platinum please confirm as I have so many incoming and outgoing from my bank I just need to keep track not sure on this one 🏦😊did try and call but weird line thanks

I am currently locked out of my account and unable to process. No warning. I just did a transaction 5 minutes before it decided to lock me out! What happened?! Everything has been smooth so far. Then went to process another transaction and it sent me back to the login page and said email or password wrong. ??? Sent 3 emails and still waiting. I have a business to run that is seasonal and it's SEASON. This is ridiculous!

I set up an account last week. I used it to take payments over the course of the day and at midday the following day, I was locked out my account. It said it didn’t recognise my password and when I tried resetting this- no emails ever appeared in my email. I have emailed and left messages for customer services and had no reply. I have no way to access my money.

I'm glad that I started with SPM, because the payments going smoofly and secure. It's super for me and my clients!

Use it for invoicing and it does a cracking job.

Great tool for my business. Use it pretty much daily and not had an issue with it.

This is the 4th payment system I've tried and by far the best. It's much easier than the card reader ones which I've had countless issues with and honestly sometimes I've used both at the same time because having both options is better

I’ve been using their services for a while and never been disappointed. Great app, easy to use and convenient solution.

Customer service is exceptional. Thank you to Maggi and the team for helping me with my queries!

I'd recommend this for any small business looking for a business management solution.

Service from SimplyPayMe has been second to none. Quick with my account set up. Lower fees, more transactions and our customers love the service. Couldn’t recommend more highly. Thank you

This company is a joke. It’s been over 4 weeks since I applied for an account. They asked for all sorts of information including passport Id, even photographs of my house. However nothing materialised making me think it’s a dodgy. Given the level of service I would not expect prompt payment and have asked my account if it has been set up to be closed. I think there are other companies in this space who seem better organised