SIMS 4 USA Reviews 322

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Terrible. They tried to call me, looked like a scam. They verified details so all seemed ok. They then cancelled my order a few days later without notice or explanation. Never again, dont recommend.... See more

Rated 1 out of 5 stars

Unresponsive! They stole my money. I ordered a e-Sim with an activation date earlier this week and they never did anything. Beware and think twice before buying something from them. They might just de... See more

Rated 5 out of 5 stars

Very good service Wanted to stay longer and wanted to prolong plan via provider - not possible because they didn’t accept a foreign credit card…..(tried Visa and Mastercard) Contacted SIMS 4 USA. Ea... See more

Rated 5 out of 5 stars

The SIM card arrived very quickly after ordering, and was perfect for us (being Brits heading to America). The signal was strong, it worked in our UK unlocked phone no problem, and was absolutely idea... See more

Company details

  1. Telecommunications service provider

Written by the company

#1 USA prepaid sim card provider. we specialized in prepaid sim cards for travelers and will deliver your sim card to your home address within 3 business days.


Contact info

3.4

Average

TrustScore 3.5 out of 5

322 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I had an interesting situation…

I had an interesting situation and needed 3 different SIM cards for 2 phones (total 6 cards). I picked the plans I wanted and gave the dates for each one. The only problem was... when I received all 6 SIM cards, they were in a FedEx envelope (with no paper or anything) and I could not tell them apart. On the same day I received the cards I wrote the company asking how I would know which card was which. Not long after I sent that email, I received an email with the code on each SIM, the start date and the amount I bought the SIM card for (the plan I chose). I am happy. I am looking forward to this going smoothly!

24 June 2022
Rated 5 out of 5 stars

Excellent

Excellent, received the SIM on time and once inserted it activated immediately. Highly recommended

21 June 2022
Rated 5 out of 5 stars

Great ongoing service

I travelling to the US again later this month having been there in April. Sid helped with the sim renewal very efficiently - great service - Thanks.

17 June 2022
Unprompted review
Rated 3 out of 5 stars

I ordered my cards on Sunday and I…

I ordered my cards on Sunday and I received them the following Friday.
In between on Wednesday I contacted Sims4USA. After my request I got an confirmation mail mail telling me my cards were being shipped to the Netherlands. I thought I would get them in 3 businessdays.
I purchased 2 different cards. I can't distinguish one from the other. So I don't know which one is one and which is the other.

16 June 2022
Rated 5 out of 5 stars

Received exceptional customer service

Received exceptional customer service. I had forgotten my sim in the U.K. during my trip to US. They went above and beyond to rectify my mistake and had me shipped out a new SIM card and delivered the same day. Amazing company!

15 June 2022
Unprompted review
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Worked as described soon as phone turned on it was active..Takes the hassle of buying one on arrival

12 June 2022
Rated 1 out of 5 stars

don’t waste your time

i’ve spent the last 3 days in tbe usa unable to use the sim card i was sent. no calls, no texts. no data. extremely dissatisfied with this failure of a company. after 3 days of calling the support number and emailing, asking for a refund i now have to go any buy a actual sim card for the rest of my trip.
DO NOT WASTE YOUR MONEY ON THIS SCAM WEBSITE.
still waiting for email replies almost 4 days later, this is disgusting. their phone number rings and then cuts off and no one contacts you back.

11 June 2022
Rated 5 out of 5 stars

Excellent product

I was a bit worried that the sim wouldn't be delivered to my home address on time for my holiday but I needn't have panicked. It came a few days before we left as promised.
When we arrived in USA I inserted the sim into my phone and it registered straight away no hassle. I have used the card for unlimited data over 4 weeks in U.S. and made calls to UK and internally within the states with no problems. I also received calls both from UK and U.S. numbers. No extra costs on top and great value no problem coverage in all areas visited.
I would recommend this product and use again on my next visit to the states.

9 June 2022

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