Terrible. They tried to call me, looked like a scam. They verified details so all seemed ok. They then cancelled my order a few days later without notice or explanation. Never again, dont recommend.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unresponsive! They stole my money. I ordered a e-Sim with an activation date earlier this week and they never did anything. Beware and think twice before buying something from them. They might just de... See more
Very good service Wanted to stay longer and wanted to prolong plan via provider - not possible because they didn’t accept a foreign credit card…..(tried Visa and Mastercard) Contacted SIMS 4 USA. Ea... See more
The SIM card arrived very quickly after ordering, and was perfect for us (being Brits heading to America). The signal was strong, it worked in our UK unlocked phone no problem, and was absolutely idea... See more
Company details
Written by the company
#1 USA prepaid sim card provider. we specialized in prepaid sim cards for travelers and will deliver your sim card to your home address within 3 business days.
Contact info
1141 Saint Johns Pl, 11213, New York, United States
- (802) 870-6770
- Support@sims4usa.com
- sims4usa.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with your services
Very happy with your services. Simcard arrived in a record time, had someone updating me throughought. Keep up the good work
Fast Service
Again bought a sim card from sims4usa…
Again bought a sim card from sims4usa and works perfect thnx guys
Really helpful
Really helpful. I asked lots of questions which were no trouble. It’s a lycamobile SIM card but being able to get it to uk for my son before his trip was a bonus. Would definitely recommend
Great service
i got the sim in a few days…
i got the sim in a few days (Netherlands) , i haven't tried it yet so can't review that .
i will after i tried it. Okay been in the US for a week now and the Sim working perfect , no complaints at all.
Friendly customer service
Friendly customer service. The prepaid card came a few days after order.
I didnt test the prepaid card yet because i will go to the USA in a few weeks but until now i am fully satisfied.
Excellent service
Excellent service. Very quick delivery. Activated as soon as switched on, in US, and worked great during the vacation.
Fast delivery, works as promised
Very pleased with their service and the sim works as promised. Shortly before our trip we found out the flight was changed and we would arrive a day early. I wrote them an email if it was possible to change the activation date. They responded within the hour that it was done. Although I was a bit sceptic, they kept word and the sim worked on arriving in USA.
We use it only as a hotspot for wifi and not for texting and calling, and chose unlimited data. Perfect to have our own wifi hotspot while traveling and not having to rely on free wifi from hotels/restaurants.
Great sim card that worked perfectly
Great sim card that worked perfectly. We used it for both USA and UK calls plus the internet was fast
Quick
Very quick postage out to me etc. Although I cannot give a proper review till I actually get to the USA and see it working etc
At the moment I am satisfied with the…
At the moment I am satisfied with the support that was provided to me when purchasing the SIM CARD for the United States. I hope that the signal coverage is also adequate, but I can only confirm this after my return to Italy.
Data always failing and people could…
Data always failing and people could not hear my voice in phone calls
It works quite well
It was quite fast to arrive. Less then 3 work days. It was activated exactly when requested and it is working perfectly and as described.
Support on request was quick and easy
So far, so good.
Ordered an unlimited USA simcard and it was shipped immediately and it arrived after 4 days in the Netherlands. Customs charged 9 euro's. I received an email from Sims4USA to verify the card number so they could activate the sim card on the day that I need it. Haven't arrived in the USA yet, but I have high hope it will be activated as soon as I am in LA
Bad Customer Service- additional shipping costs
Received the simcard really quick. After paying 19usd of shippingcosts I received an extra invoice from Fedex of 10Euro. After sending a mail to Sims4USA they don’t reply. Really bad customer service.
Just like Apple - it worked!
the card just worked, I had great coverage, and was able to use the phone as a hotspot for my other/multiple devices concurrently.
Definitely took away any headache on overseas roaming charges.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








