SIMS 4 USA Reviews 322

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Terrible. They tried to call me, looked like a scam. They verified details so all seemed ok. They then cancelled my order a few days later without notice or explanation. Never again, dont recommend.... See more

Rated 1 out of 5 stars

Unresponsive! They stole my money. I ordered a e-Sim with an activation date earlier this week and they never did anything. Beware and think twice before buying something from them. They might just de... See more

Rated 5 out of 5 stars

Very good service Wanted to stay longer and wanted to prolong plan via provider - not possible because they didn’t accept a foreign credit card…..(tried Visa and Mastercard) Contacted SIMS 4 USA. Ea... See more

Rated 5 out of 5 stars

The SIM card arrived very quickly after ordering, and was perfect for us (being Brits heading to America). The signal was strong, it worked in our UK unlocked phone no problem, and was absolutely idea... See more

Company details

  1. Telecommunications service provider

Written by the company

#1 USA prepaid sim card provider. we specialized in prepaid sim cards for travelers and will deliver your sim card to your home address within 3 business days.


Contact info

3.4

Average

TrustScore 3.5 out of 5

322 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Information

It took several days before any notification, information over my order. Only the last 2 days i've receive info's from fedex over de delivery. Package received 10/20/2023

13 October 2023
Rated 1 out of 5 stars

Delivery did not happen on the day they promised.

I placed the order on 7th October 2023. In the FAQ it stated that the delivery address could be added at checkout. There was no delivery address to fill in, only the billing address. Delivery to the billing address should have been on the 10th October, two working days after ordering. It did not arrive and we left to fly to the USA on the 11th October. Communication has been poor - they promised a refund but I have chased this and have received no reply. To top it all, our baggage went missing and so I did not have phone SIM I could use to chase this up. Very disappointed. There is more to the story, all in all an exceedingly frustrating experience.

7 October 2023
Rated 5 out of 5 stars

New US sim

The sim I ordered arrived as promised via Fed Ex.
It started operating on the day I requested although in the UK we are 5 hours in advance of New York so it started working in the afternoon/evening.
A very efficient service.

19 September 2023
Rated 5 out of 5 stars

Great service.

Sim was delivered on time as promised. It activated when inserted and the level of service was as promised. I would recommend the product.

14 September 2023
Rated 5 out of 5 stars

Sims 4 USA…

Our first experience with a pre paid simcard, when travelling thru USA. This company works with T-Mobile sim cards. We bought the 12GB calls and text. On our 2 sim phone we added the card. Worked perfectly, and you are able to keep your original sim with NO roaming, and the second Sims 4 USA as the internet connector. Allows you to use Google Maps for Sat Navigation too. At the moment of installing the pre paid Sim, its mobile number pops up. Their support desk replies with 8 working hrs. As we had some troubles in National Parks. Turned out to be a blank in covering. None of the big networks performed their. Parks Wifi was powered by Starlink, we found out later. Long story short. For us the perfect solution to be connected during travelling California: SIMS 4 USA. Rob

22 September 2023
Unprompted review
Rated 5 out of 5 stars

The service was excellent

The service was excellent. The eSim was sent to me and when I clicked on the link, it added the sim automatically. When I arrived in New York and switched it on, it worked immediately with good Internet speeds.

16 August 2023
Rated 4 out of 5 stars

Fast and quick delivery

Fast and quick delivery. For European customers: keep in mind that you will have to pay a separate (small) import duty as well.
The coverage of T-Mobile wasn't great in the US. As expected, it works fine when you're in the big cities but when you're out in the desert or national parks, you're often without coverage. Don't know if the other providers are any better though, the US is after all a very big country.

8 July 2023

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