Staff were helpful, got my gift early too in time for my girlfriend’s birthday, super thankful for that to the team. Small downside is that you used to be always able to connect with the team via t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceptional service! I missed my reward deadline, but SingSaver’s team was incredibly helpful and flexible. They responded quickly to my emails and allowed me to claim the reward despite the deadline... See more
Company replied
Applied for a credit card in Sep2025 and redeemed the rewards recently. Had some issues with the redemption code and was assisted by Jarryl who was helpful and clear in the follow-through.
Company replied
Was given a short (1 month) redemption period for a gift and I accidentally missed it. However Marrione from the Singsaver team looked into my appeal promptly and was able to grant an extension. Appre... See more
Company replied
Company details
Information provided by various external sources
Singsaver.com.sg is a financial comparison website that lets its users make informed financial decisions with the use of its free credit card comparison tool.
Contact info
1A Keong Saik Rd, Singapore, 089109, singapore, Singapore
- 9341 4581
- info@singsaver.com.sg
- singsaver.com.sg
3.8
Great
113 reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend to use this platform.
Highly recommend to use this platform.
It's easy to compare and choose for your requirement.
And aslo The procedure is simple and easy to claim the reward. Also that is respontive and patient to my query.
And fast processing time for my reward (only 2 weeks) when others said need to wait a long time.
9 February 2026
Unprompted review
Reply from Singsaver
Hi Ms Myat,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Highly recommended this trusted site…
Highly recommended this trusted site for any CC card sign up or products comparison.Their support superb efficient. I’ve used SingSaver a few times to compare credit cards and insurance plans, and it never disappoints. The information is transparent, up to date, and easy to understand—even for someone who’s not finance-savvy.
6 February 2026
Unprompted review
Reply from Singsaver
Hi Dan Lee,
Thank you for your feedback, this goes a long way for the team! We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
PayNow credited but not really
Received an email saying my paynow reward has been credited with a transaction reference, checked my paynow bank account and nothing at all (+-5 days from the stated credit date). Opened a ticket with them and have yet to receive a response.
28 January 2026
Unprompted review
Reply from Singsaver
Hi James,
We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number so we can assist in looking into the matter?
Thank you.
Best Regards,
SingSaver Customer Experience Team
Staff were helpful
Staff were helpful, got my gift early too in time for my girlfriend’s birthday, super thankful for that to the team.
Small downside is that you used to be always able to connect with the team via the chatbot, but recently, the chatbot will just create a ticker for your matter and you will have to wait. Would be nice to be able to connect to the staff members faster.
21 January 2026
Unprompted review
Reply from Singsaver
Hi Josh,
Thank you for your feedback! It’s incredibly helpful for our team as we continue to grow. We apologize for the issues you experienced with the chatbot; please know we are actively working on improvements to make the experience smoother.
We look forward to serving you again soon!
Best, SingSaver Customer Experience Team
Jaryll helped me with an appeal which…
Jaryll helped me with an appeal which was successfully approved. I appreciate his professionalism in handling my case. Thank you.
29 January 2026
Unprompted review
Reply from Singsaver
Hi Nancy Toh,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Missed the collection of rewards…
Missed the collection of rewards because the email was in spam folder, and contacted Singsaver for help. They were very responsive and helped me get the reward eventually. Really grateful for their kind help!
31 January 2026
Unprompted review
Reply from Singsaver
Hi Arthur J,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Challenger Review
Generally a great shop to purchase your tech needs. The staff are mostly quite willing to provide you with tech advice on what product suits your needs. Prices are priced fairly well too.
26 January 2026
Unprompted review
Reply from Singsaver
Hi DT Teo,
Thank you for your feedback, this goes a long way for the team! We will relay this to the Challenger Team too.
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Missed the redemption deadline
Missed the redemption deadline, after my appealed they allowed me to redeem, Thank you SingSaver.
16 January 2026
Unprompted review
Reply from Singsaver
Hi Toh Chwee Beng,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Experience was great
Experience was great. The card took abt 1 month for approval and for the gift, it took about 2 months before I receive the redemption email. Redemption was quick.
14 January 2026
Unprompted review
Reply from Singsaver
Hi Yi ling Ng,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Good service
Marrione help me with my miles that was missing for the past few months.
13 January 2026
Unprompted review
Reply from Singsaver
Hi Aiman Danish,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
credit card application and reward redemption
Applied for a credit card in Sep2025 and redeemed the rewards recently. Had some issues with the redemption code and was assisted by Jarryl who was helpful and clear in the follow-through.
23 December 2025
Unprompted review
Reply from Singsaver
Hi Zigui Hong,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Delivered their gifts as promised
Delivered their gifts as promised. Sean from their Customer Support also assisted me with my query promptly and resolved the issue that I'm facing.
7 January 2026
Unprompted review
Reply from Singsaver
Hi Jerry,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Fast redemption and seamless
Was honestly surprised with how fast the approval took. Typically read on the internet it'll be 4-5 months later so was prepared to wait. I signed up for my CC in end October, and received email confirmation to collect my free gift in early January. The whole process was authentic and seamless.
2 January 2026
Unprompted review
Reply from Singsaver
Hi Wanny,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team"
Although the reply was a little later…
Although the reply was a little later than what i had wanted, the team was super helpful in my appeal and managed to resolve it well
6 January 2026
Unprompted review
Reply from Singsaver
Hi Farhan,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Easy to redeem the payments
Easy to redeem the payments. Just sign up through the Sing saver website, than fill up the rewards form. Once fulfill all the requirements, the reward cash is send through pay now.
31 December 2025
Unprompted review
Reply from Singsaver
Hi Shan,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Good support provided!
7 January 2026
Unprompted review
Reply from Singsaver
Hi Chong Hong Goh,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Reply from Singsaver
Hi Zheng Xiang,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Reply from Singsaver
Hi There,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Good & thanks for Singsaver platform of…
Good & thanks for Singsaver platform of redemption status monitoring, and also overall the redemption procedure and progressing are easy.
26 December 2025
Unprompted review
Reply from Singsaver
Hi Foo,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Great saving recommendations and offers…
Great saving recommendations and offers from Singsaver and they did deliver the perks as claimed.
17 October 2025
Unprompted review
Reply from Singsaver
Hi Ernest,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
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