Sinister Diesel Reviews 4,098

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting their durability and impressive performance improvements. Many people highlight the ease of installation and the noticeable positive impact on their vehicles. The delivery service is frequently described as fast and efficient, with items arriving well-packaged and in perfect condition. The overall user experience, from finding products to purchasing, is often cited as smooth and straightforward. However, some customers experienced issues with their orders, particularly concerning backordered items and delayed shipping. A few people mentioned receiving incorrect or damaged parts, or having to modify products to fit. There were also occasional complaints about communication regarding order status and tracking information.

What people talk about most

Product

Reviewers mention positive feedback about product quality and performance. Customers are happy with the... See more

Quality

Users describe positive interactions with quality. Many customers praise the impressive craftsmanship and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick shipping, secure... See more

Order

Clients share ambiguous opinions on order. Many reviewers praise the ease of ordering and fast delivery, with... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the SINISTER 7.3 Intake Elbow W/ Boots Kit. The only thing that I didn't like but I knew about before I ordered. Was that the kit doesn't come with the boots pictured. It comes with the up... See more

Rated 5 out of 5 stars

Always a fast and easy shopping experience. I've bought several Ford 6.0 trucks this year to fix up and use building each one with the bypass oil & coolant filter setups as well as the fuel regulated... See more

Company replied

Rated 5 out of 5 stars

Quick shipping no BS. I grabbed a "blemished" intake & saved some bucks. Honestly it didn't look bad whatsoever & I was glad I could save some money. I installed it with my kid on Christmas and holy... See more

Company replied

Rated 5 out of 5 stars

Always an easy process to find and purchase my desired products. Literally have everything made by sinister on my 6.0 and 6.7 Powerstroke diesels. Great quality on every product, with absolutely no is... See more

Company replied


Company details

  1. Auto parts shop
  2. Car accessories shop

Information provided by various external sources

Sinister Diesel is your one stop shop for Ford, Chevy, GMC, and Dodge diesel performance parts. Sinister Diesel is also the number one source for Diesel Racing Components, Exhaust Systems, Tuners, Ford Powerstroke, Dodge Cummins, and GM Duramax engine repair parts, upgraded EGR coolers, lighting, bumpers, grilles, and suspension components from our parent company Sinister MFG & Sinister Diesel®. We offer the biggest names in the industry to help you repair or modify your Powerstroke, Cummins, or Duramax diesel engine.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Missing parts and great customer service.

For my package and was missing parts so I called customer service and got Brian who next day air shipped what I needed but upon assembling the kit there was a damaged ball valve that had a slight oval shape due to being mushed by something, I called again and got Brian again, this is a good company even with me being frustrated they still bent over backward and have now next day aired more replacement parts absolutely taking a bath in the shipping to make me happy, I’ll definitely be buying the rest of what I need from here simply because they have great customer service.

31 March 2025
Unprompted review
Sinister Diesel logo

Reply from Sinister Diesel

Really appreciate you taking the time to share this. We understand how frustrating missing or damaged parts can be, and we’re glad Brian and the team were able to step up and make things right—twice. We don’t take your trust lightly, and it means a lot to hear we’ve earned your continued business. Thanks for sticking with us!

Rated 5 out of 5 stars

2023 F350 Cold Air Intake

I placed my order and a Friday and by Tuesday I had it on my door step. The installation process was easy with the instructions provided. I did have to rewire the mass flow air sensor, but other then that it was an easy install. Took me roughly 45 minutes. The air intake looks great and performs great.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Cummins Coolant Filter Kit

I ordered the coolant filter kit for a 2006 Cummins. The box arrived without the aluminum filter block. Sinister responded to my email right away and shipped one out same day, so great customer service. Kit was very high quality.

6 February 2025
Unprompted review
Rated 4 out of 5 stars

I bought a blemished exhaust tip

I bought a blemished exhaust tip. It does what it needs to but an accurate description of the blemished part would have been great not a generic pic that’s not helpful at all

1 January 2025
Unprompted review
Sinister Diesel logo

Reply from Sinister Diesel

Hey Rowdy, thank you for the feedback. We are always looking for ways to improve the customer experience. I have forwarded your suggestion to our team. We appreciate it!

Rated 2 out of 5 stars

product did not fit as perfect as my expectations were with this brand

product did not fit as perfect as the price reflected i thought i need to tweek the mounting bracket more then i should have to insert into the mounting hole of the removed air filter. still not sure how long the tube will stay on the air intake with the close radius also. time will tell

7 January 2025
Unprompted review
Sinister Diesel logo

Reply from Sinister Diesel

Hey Chris, we are sorry to hear that you had trouble with fit. We have not had that issue come up before; we appreciate feedback to improve our products. One of our customer service reps did reach out to see if we could send you an extra boot/clamp to give you peace of mind, but she said you declined. We work hard to provide 5-star customer service and products, so please reach out if you have any problems. Thank you!

Rated 5 out of 5 stars

Product Shipped Right Away

The website is user friendly, product selection is great, prices are competitive and the parts I ordered shipped without delay. I’ll definitely be ordering again from y’all soon.

9 December 2024
Unprompted review

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