Sinister Diesel Reviews 4,098

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting their durability and impressive performance improvements. Many people highlight the ease of installation and the noticeable positive impact on their vehicles. The delivery service is frequently described as fast and efficient, with items arriving well-packaged and in perfect condition. The overall user experience, from finding products to purchasing, is often cited as smooth and straightforward. However, some customers experienced issues with their orders, particularly concerning backordered items and delayed shipping. A few people mentioned receiving incorrect or damaged parts, or having to modify products to fit. There were also occasional complaints about communication regarding order status and tracking information.

What people talk about most

Product

Reviewers mention positive feedback about product quality and performance. Customers are happy with the... See more

Quality

Users describe positive interactions with quality. Many customers praise the impressive craftsmanship and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick shipping, secure... See more

Order

Clients share ambiguous opinions on order. Many reviewers praise the ease of ordering and fast delivery, with... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers highlight fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the SINISTER 7.3 Intake Elbow W/ Boots Kit. The only thing that I didn't like but I knew about before I ordered. Was that the kit doesn't come with the boots pictured. It comes with the up... See more

Rated 5 out of 5 stars

Always a fast and easy shopping experience. I've bought several Ford 6.0 trucks this year to fix up and use building each one with the bypass oil & coolant filter setups as well as the fuel regulated... See more

Company replied

Rated 5 out of 5 stars

Quick shipping no BS. I grabbed a "blemished" intake & saved some bucks. Honestly it didn't look bad whatsoever & I was glad I could save some money. I installed it with my kid on Christmas and holy... See more

Company replied

Rated 5 out of 5 stars

Always an easy process to find and purchase my desired products. Literally have everything made by sinister on my 6.0 and 6.7 Powerstroke diesels. Great quality on every product, with absolutely no is... See more

Company replied


Company details

  1. Auto parts shop
  2. Car accessories shop

Information provided by various external sources

Sinister Diesel is your one stop shop for Ford, Chevy, GMC, and Dodge diesel performance parts. Sinister Diesel is also the number one source for Diesel Racing Components, Exhaust Systems, Tuners, Ford Powerstroke, Dodge Cummins, and GM Duramax engine repair parts, upgraded EGR coolers, lighting, bumpers, grilles, and suspension components from our parent company Sinister MFG & Sinister Diesel®. We offer the biggest names in the industry to help you repair or modify your Powerstroke, Cummins, or Duramax diesel engine.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Parts fit and look great

Parts fit and look great. Easy install. I'm happy overall plus with these being made in USA is the kicker. Sinister Diesel rocks.

16 September 2024
Unprompted review
Sinister Diesel logo

Reply from Sinister Diesel

We love hearing this! Thank you for your review & your business!

Rated 5 out of 5 stars

Looks great

Looks great, only a little difficulty installing. Very excited about not having a failure and getting rid of the plastic OEM junk.

18 August 2024
Unprompted review
Sinister Diesel logo

Reply from Sinister Diesel

Hi Randy - we are glad to hear that it looks great - reach out in the future if you have any difficulty installing and we'd love to see if we have any helpful tips to make it easier. We appreciate your business!

Rated 5 out of 5 stars

fast and responsive

fast, simple, easy, and the item came in on time.
will be buying from Sinister Diesel again.

22 July 2024
Unprompted review
Sinister Diesel logo

Reply from Sinister Diesel

Hi Mandie - We are glad to hear that your experience with us was 5-star. We appreciate your business and your review!

Rated 5 out of 5 stars

Highly Recommend

The website is easy to navigate and the customer service is excellent. Highly recommend!!

16 August 2024
Unprompted review
Sinister Diesel logo

Reply from Sinister Diesel

Hi Ashley - we work hard to provide the best customer experience in the industry. Thank you for your business and your review!

Rated 2 out of 5 stars

poor instructions and knowledge of year discrepancy

Instructions for the regulator were poor at best way to vague also the two 6mm bolts for the stc fitting were to long and caused the o-ring to blow out the 04-05 crossover block require shorter bolts had to tear down twice if I was paying shop time the would have costed me over $1200

30 July 2024
Unprompted review
Sinister Diesel logo

Reply from Sinister Diesel

Hi JR, One of our customer service reps will be reaching out to you. I am sorry to hear that the instructions were not clear and that there was an issue with the installation. We work hard to provide the best customer experience and products - so we appreciate your feedback as an opportunity to improve. Please respond here or to our CS rep with any tips that would have made the install instructions clearer and easier to follow. Thank you

Rated 2 out of 5 stars

The got good parts but the up charge…

The got good parts but the up charge the hell out of everything and shipping prices are ridiculous

6 August 2024
Unprompted review
Sinister Diesel logo

Reply from Sinister Diesel

Hey Connor - I sent a request for more information from you because in searching our customers, the last purchase I could find was in 2022. Did you purchase under another name or can you provide an order number? We like to provide the best customer experience possible and would like a chance to see what happened here. Thank you!

Rated 5 out of 5 stars

Great customer service

Great customer service, ran into so address discrepancies and the Sinister staff sent a replacement no questions asked.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

My truck was down and needed fixed so I…

My truck was down and needed fixed so I could get back to work so I ordered my part overnight. When my part didn’t arrive I contacted them and Amanda was there to help. She was generally concerned that there was a problem with the shipment and refunded my overnight fee and kept an eye on where my package was. It came the following day and I was able to get my truck back on the road. If I didn’t apologize to her for being frustrated I want to do it now. Amanda I realize that I may have been short with you and I’m sorry. You were very professional and I want to thank you for all you did. I will buy from you again.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

They made up for an obvious issue

They made up for an obvious issue. I was originally told after ordering that it would ship well after me core arrived as they did not have the item in stock. The page I bought from did not specify the item was back ordered or out of stock. That should be fixed by the company by at least having you call to confirm availability.

They agreed to ship it 2 day as it was going to be a holiday when they would have them in stock.

Not only did they upgrade it to 2 day but it was shipped the week before they had planned to have it in stock.

Product works well and would look great if you could see it after it's installed. A flash of blue from a couple angles

I'm overall happy with the product and delivery but have noticed an overall issue with items not being in stock and there being no notice until my money is gone

Simple solution to a simple problem. Call for availability. Serious people will call!

Thanks

1 July 2024
Unprompted review
Rated 4 out of 5 stars

The turbo is amazing

The turbo is amazing, however, the only reason that it did not get five stars is the packaging is terrible. The turbo is heavy and poorly packaged. The box arrived with holes in it, and the turbo had scuffs all over it from being unprotected.

8 July 2024
Unprompted review
Sinister Diesel logo

Reply from Sinister Diesel

Hi Jerry! We are sorry to hear that the turbo arrived in a box with holes in it. Our turbos are usually packaged in a super thick box with heavy duty instapack. We are checking stock right now to make sure they are being packaged correctly - we appreciate your feedback. In the future please reach out if an item arrives damaged and we will see what we can do to assist you. We do love to know that you think our turbo is amazing! Thank you for your business.

Rated 4 out of 5 stars

Great Service and Product

The only issue I had was that I was promised a delivery time and the part arrived outside that window. This was not the fault of Sinister Diesel but with UPS. Overall experience was great.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Sinister Diesel is absolutely Fantastic

Sinister Diesel is absolutely fantastic! Ordered some apparel from them and they were out of stock on one of the items. No problem, just ordered a new choice. Then I mentioned that one of the items was now sewn completely and they didn’t blinks eye and no hesitation they replaced the item. Stand up company. I definitely recommend them for all your needs.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Wow I’m impressed

Wow I’m impressed. Yes the injectors took time to get but the customer service and quality of the part was above and beyond.
These injectors are the only ones your truck will ever need. Don’t cheap out.

24 May 2024
Unprompted review

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