SiPhox Health Reviews 

894
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 520 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff and medical specialists for guiding them patiently and clearly through every step of the at-home testing process. Many people also appreciate the comprehensive, highly actionable health information provided in their clear test results, making it easy to understand personal biomarkers. However, some reviewers were not happy with the unexpected complexity involved in the sample collection process. Consumers noted that certain advanced test packages require multiple separate blood draws at once, which can occasionally lead to frustrating difficulties or device failures during sampling.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and clear... See more

User experience

People report positive experiences with user experience, highlighting how convenient and simple the testing... See more

Customer service

Reviewers highlight positive aspects of customer service, praising representatives for being extremely... See more

Service

Consumers find service to be positive, highlighting how innovative, convenient, and helpful the overall... See more

Product

Customers consistently note ambiguous experiences with product, with some praising the beautifully packaged... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The information and analysis of my labs were far better than I gave received through Quest or Labcorps. Small learning curve using the auto-withdraw system but they provide you with comprehensive... See more

Company replied

Rated 5 out of 5 stars

I purchased two 360 blood work test, one for me and one for my wife. Had a question about the the amount I was billed for my wife’s subscription. I reached out to customer service and was contacted b... See more

Company replied

Rated 5 out of 5 stars

The rep I talked with- I'm so sorry I don't remember her name- was very professional, helpful, friendly, and courteous. She was knowledgeable and walked me through each step so I could understand and... See more

Company replied

Rated 5 out of 5 stars

I recently used this company for blood work, because I just started TRT. At the beginning there was a series of unfortunate events that was making my overall experience pretty frustrating. That... See more

Company replied


Company details

  1. Home Care Service

Written by the company

SiPhox Health currently offers at-home test kits containing the biomarkers you need to provide you with the best overall snapshot of your health. We deliver home blood testing to 1000s of end users (and growing) every month. Additionally, we are the only at-home blood testing company that builds blood testing hardware. SiPhox’s technology enables a next-generation biosensing platform that provides the power a large laboratory instruments in a handheld device that accepts disposable cartridges.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

894 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(894)

521 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As someone with severe needle phobia…

As someone with severe needle phobia and strong vasovagal responses, this experience was amazing. Zana was super helpful on the collection call and made me feel at ease. I will continue to use this service for my lab work!

13 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Kara, the whole reason we do the collection calls live is exactly this — someone reading your specific situation and adjusting. Glad Zana got it right for you.

Rated 5 out of 5 stars

Maria was easy to talk with and very…

Maria was easy to talk with and very professional as well. She made the process of obtaining my blood very easy.
I appreciate the live call service.

11 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Beth, a good call ends with the person saying it was easy. Marija's good at that particular ending.

Rated 5 out of 5 stars

Personal Health Assessment Provides Targeted Advice

I really enjoy the personal health assessment after the lab results. The auto-generated action plan is pretty good, but having a doctor review my results and provide a few key actions to take is very useful. It's really nice to not have to take the time to go into the doctor's office to receive actionable insights.

10 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Alex, the whole model breaks down if the advice at the end isn't specific enough to act on. Glad the clinician layer got you there.

Rated 5 out of 5 stars

great customer service

great customer service! quick replies

6 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Jim, quick replies are what the support team optimises for. Glad you noticed.

Rated 5 out of 5 stars

Siphox has been an awesome experience.

Siphox has made getting my health in check very easy and clear. They offer more biomarkers than other at home blood work health companies. Instructions for taking the blood samples were very easy and received results in about 4 days after shipping the package back.

My health coach Michael is absolutely awesome in explaining my results and gave me even more confidence and that im moving in the right direction on getting back to the healthiest version of myself and that he will be there to assist or answer questions as needed. Im extremely satisfied with Siphox and will for sure continue to get bloodwork with them. I feel great about my future health thanks to their team!

9 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Josh, "moving in the right direction" is the framing we hope people leave a call with: not answers, direction. Michael's good at that particular version of the job.

Rated 5 out of 5 stars

Very helpful and patient and…

Very helpful and patient and responsive. I was nervous and she helped me feel calm about the lab draw.

7 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Val, the difference between a good call and a good one is often just pace and presence. We are glad you got both.

Rated 5 out of 5 stars

Eni was so patient with me and…

Eni was so patient with me and encouraging me it helped me relax and be able to get the samples I needed . I liked knowing that if I couldn't get enough blood or messed it up I could get another kit and a pump to help...but we finally got it! I don't think I could have done it without her help and I really appreciated that this kind of help was offered. It made me feel the organization is efficient and effective. The written instructions were also very thorough which I really appreciated!

8 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Two things go into a call like yours: the person on the line and the written instructions holding up when the call ends. Glad both did the work.

Rated 5 out of 5 stars

Very great experience

Very great experience! This company is super helpful and will assist you every step of the way. They make the process super easy! I highly recommend them!

8 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Recommendations are the part we work for — someone deciding to point another person toward this. Thanks for doing that, Nicole.

Rated 5 out of 5 stars

Testing with advisor was great

I didn't think I would need to have someone assist me remotely with the test but once we started I was very glad to have Renata's help - it was very reassuring.

8 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Renata will be glad to hear it, John. The people who don't think they need the call are often the ones the call is most useful for.

Rated 5 out of 5 stars

Ive only done the stool collection so…

Ive only done the stool collection so far. Easy instructions, easy process and everything was clear. Id recommend

6 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Anita, clear instructions matter more on tests where nobody's on the line with you - glad the process held up on its own. Thank you for taking a moment.

Rated 5 out of 5 stars

Very nice

Very nice, thorough and didn’t rush me through the process. Explained how everything was suppose to work and was extremely detailed with her instructions from start to finish.

6 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Dave, glad the call was what it needed to be.

Rated 5 out of 5 stars

Excellent walk through of my results…

Excellent walk through of my results and advice. Very sensible and practical actions suggested.

1 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Rajul, the value of a health call isn't the results, it's what you do next. Glad ours pointed you somewhere useful.

Rated 5 out of 5 stars

What an amazing solution to getting…

What an amazing solution to getting blood lab results from the comfort of my own home. Support was so helpful. Process was easy. I'm blown away.

1 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Maraya, glad the process was easy — that's the version we work for. Thank you.

Rated 5 out of 5 stars

This was super easy and the results…

This was super easy and the results came back so fast! Great experience and I’m excited to test again in 6 months to see if I am able to make changes just based off of the results I saw.

1 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Rachel, the value compounds; one test tells you where you are, the next tells you where you're going. Six months out is a good check-in.

Rated 5 out of 5 stars

She spoke clearly & slowly so I could…

She spoke clearly & slowly so I could follow. She was very patient with me, especially when I lost connection with her on my computer. I have trouble with my computer skills, so thank you for your help. Very clear directions. Thank you ❤️

1 July 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

The best calls are the ones where the person on the line adjusts to what you need. Glad you got that kind of call.

Rated 5 out of 5 stars

Eni was very personable

Eni was very personable, professional and patient. Without her guidance I would not have been able to complete the blood test correctly and successfully.

However putting the blood test in the mailing envelope not easily fit.

30 June 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Dennis, the envelope fit is a real observation; we've heard the same thing before and it's on the list to look at. Eni doing the rest of the job well is separately appreciated; she'll be glad to hear it.

Rated 5 out of 5 stars

Una was so helpful and patient.

Una was so helpful and patient. She made the experience more personal, as if I had been in a doctor's office.

30 June 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Jana, "more personal" is the whole point of having someone on the line, and Una does that part well. She'll be glad to hear it.

Rated 5 out of 5 stars

Great customer service

Great customer service. Very friendly person helping me through test

30 June 2026
Unprompted review
SiPhox Health logo

Reply from SiPhox Health

Jamie, glad the call did its job. Thank you for taking a moment.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look