Sir Gordon Bennett Reviews 1,407

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stylish nature of the products, often noting their uniqueness and unavailability elsewhere. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the careful and protective packaging that ensures items arrive in perfect condition. Reviewers also commend the excellent customer service and communication, particularly mentioning the helpfulness and attentiveness of the staff. However, some customers experienced issues with damaged items upon arrival, though the company was quick to resolve these by sending replacements. A few others also noted unexpected surcharges for insufficient postage, which caused initial confusion.

What people talk about most

Product

Consumers find product quality to be excellent, with many praising items as genuine, stylish, and unique.... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent and genuine products. Many... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising the super quick dispatch and... See more

Service

Reviewers mention positive feedback about service, highlighting excellent service and superb communication.... See more

Staff

Customers consistently note positive experiences with staff, highlighting exceptional care and superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Something horrible went wrong. The Post Office made me pay a surcharge for insufficient postage before they would deliver and I had no idea who the parcel was from, plus I knew postage was paid on ite... See more

Company replied

Rated 5 out of 5 stars

Incredible service. Great website, lots of choices. Delivery was very prompt, I received an email when item had been dispatched, then a personal email stating my order had been delivered and to confir... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery, brick vase looks very stylish. Loving the green colour (my favourite). Definitely recommend! If you did an Ibstock brick would buy as gift for my parents who live near Ibstock. Mi... See more

Company replied

Rated 5 out of 5 stars

Good, honest company selling tip-top quality, stylish goods: items that are unavailable elsewhere. I was looking for a jacket that I thought no longer existed until I "stumbled" onto this website. I... See more

Company replied


Company details

  1. #12 of 204 best companies in Online marketplace
  2. #5 of 21 best companies in Department store
  3. #1 of 16 best companies in General Store
  4. #31 of 376 best companies in Gift shop
  5. #21 of 235 best companies in Homewares Shop
  6. #2 of 17 best companies in Shopping outlet

Written by the company

SirGordonBennett is a curated online retailer - marketplace purveying independent British made craftsmanship goods and British made gifts. Designed and crafted to last longer thus have less of an impact in the planet’s finite resources. We call it ModernHeritage. Made Well. Made to Last. Made in Britain. We are here to help you discover British craftsmanship brands that are handmade with traditional skills by artisans across Britain. Maybe you'll discover a brand that is new to you or a brand that you had forgotten about. So whether a brand is 200 years old with a Royal Warrant or 2 years old with a right royal future you'll say Gordon Bennett I didn't know Britain still made that. Sir Gordon Bennett is the perfect place to get a British made gift for that special person in your life. Or in fact something to treat yourself to some British craftsmanship goods, you know you are worth it. From British made homeware to British made clothing and from British perfume to books and everything in between, Sir Gordon Bennett has something for everyone. Sign up to Gordon'sBUGLE our newsletter and receive 10% off your first order and free UK, EU and USA delivery. Gordon'sBUGLE is a newsletter designed to entertain, amuse and occasionally bemuse. Looking at British culture and history through the lens of British manufacturing and design.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Great service

Great communication, product and overall service

26 August 2025
Sir Gordon Bennett logo

Reply from Sir Gordon Bennett

Thank you, Michael, for taking the time to write a review. Pleased to be of service. Halcyon goggles are splendid things and the RAF are an absolute classic. Enjoy. Yours, Dan & Neil

Rated 5 out of 5 stars

Good and honest

Good, honest company selling tip-top quality, stylish goods: items that are unavailable elsewhere. I was looking for a jacket that I thought no longer existed until I "stumbled" onto this website. I bought two of them, I liked them so much. In future, I will know exactly where to look.

27 August 2025
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Reply from Sir Gordon Bennett

Thank you, Stephen, really appreciate the kind words. We're delighted to be of service. The Yarmouth Oilskins Engineer Jacket is excellent. We love British made workwear - super hard -wearing and look superb! Really pleased that you have found SirGordonBennett.com, looking forward to helping you find some more British made craftsmanship goods soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Great communication and swift delivery…

Great communication and swift delivery of my RAF goggles. Love them!

28 August 2025
Unprompted review
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review, Michael. Very happy to be of service. The Halcyon goggles are splendid, aren't they? Hope you get a lot of enjoyment out of yours! Dan & Neil

Rated 5 out of 5 stars

Great product

Great product, worth every penny and looks fantastic.

1 August 2025
Unprompted review
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review, Kath. Delighted to hear you love your new purchase. Excellent choice - the Samuel Groves copper pans are superb. Why everyone doesn't switch to them we do not know! Enjoy. Dan & Neil

Rated 5 out of 5 stars

Good quality product delivered quickly…

Good quality product delivered quickly at a competitive price. Thanks.

14 August 2025
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review, Tony & Susan. Very pleased to be of service. Great choice by the way - the William Whiteley embroidery scissors are lovely things. The whole range is, as you know being a big fan! Yours, Dan & Neil

Rated 5 out of 5 stars

Altogether very good and helpfull

Altogether very good and helpfull. Very friendly customer support. All is well!

11 August 2025
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Reply from Sir Gordon Bennett

Vielen Dank, Christian. Ich helfe Ihnen sehr gerne. Tolle Wahl – die Mossman Steamer Trunks sind wunderschöne Dinger. Eine tolle Geschenkidee für einen Schulanfänger. Ich hoffe, der Beschenkte freut sich. Eure Dan & Neil
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Thank you, Christian. Very happy to help. Great choice - the Mossman Steamer Trunks are lovely things. Such a good idea as a gift for a new school starter. Hope the recipient enjoys. Yours, Dan & Neil

Rated 5 out of 5 stars

Great product

Great product, great price, great servuce

11 August 2025
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review, Nelson. Glad you like your Welcombe Hills sparkling wine case. They are exceptional. Look forward to helping you find more award-winning English sparkling wine in the future. Chin chin! Yours, Dan & Neil

Rated 5 out of 5 stars

Excellent!

Excellent quality product and communication throughout is top notch. Thanks

25 July 2025
Unprompted review
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Reply from Sir Gordon Bennett

Thank you for your kind words about the quality of the products and service, KL. Much appreciated. Great choice by the way - the William Whiteley Kitchen scissors are exceptional things. You will enjoy them for a very long time! Yours, Dan & Neil

Rated 5 out of 5 stars
Sir Gordon Bennett logo

Reply from Sir Gordon Bennett

Thank you for your review Mr Nippers. Delighted to hear you had a good experience with SirGordonBennett.com. Great choice - the Stolen Form Yorkshire brick vases are splendid things. Enjoy. Yours, Dan & Neil

Rated 5 out of 5 stars

Gorgeous trunk and excellent customer service

Bought a Mossman trunk to store letters and invitations. A beautiful addition to the office space, great quality and much more aesthetically pleasing than your average folder!! Dan also provided amazing customer service, super communicative and speed of delivery was outstanding.

1 August 2025
Unprompted review
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review Rebecca. We're very pleased to hear you had a good experience with us. We love the Mossman Tuck Boxes. What a great idea to store your mail in one! Look forward to helping you find some more beautiful British craftsmanship goods for your office soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Highly Recommended

I've bought three London bricks now and all are of beautiful quality and exactly what I had hoped for. From start to finish the process was easy and simple and the communication from Dan was very reassuring. I would highly recommend buying from this great company, as I hope to again in the future.

30 July 2025
Unprompted review
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review Sharon, and for your kind words about our service and products. Glad you like the Stolen Form London brick vases - we absolutely love them! Looking forward to helping you find some more beautiful British made homeware very soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Great products

Great products
Sensible pricing
Speedy delivery

25 July 2025
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Reply from Sir Gordon Bennett

Thank you, Kevin. Appreciate you taking the time to write a review. Pleased that we've hit the spot on all three. Great choice by the way - the Stolen Form London brick vases are lovely things. Enjoy. Dan & Neil

Rated 5 out of 5 stars

Great service and gorgeous collar that…

Great service and gorgeous collar that was a gift for a friend and their first dog.

11 July 2025
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review, Nimi. Appreciate your kind words about our service and products. We're delighted to be be able to help. The Seldom Found leather dog collars are excellent aren't they? Perfect gift for a new dog owner, such a lovely idea. Look forward to helping you find some more beautiful, British made gifts in the future. Yours, Dan & Neil

Rated 5 out of 5 stars

Clear website

Clear website, quick delivery. Kept informed throughout of delivery. Item purchased was breakable but arrived safely packaged and intact.

11 July 2025
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Reply from Sir Gordon Bennett

Thank you Caroline for taking the time to write a review. Very pleased to be of service. Great choice by the way - the Stolen Form Leeds brick vase is lovely, really excited to be able to offer that at SirGordonBennett.com. It is now the go to gift for all our friends who are Leeds Utd fans. Back of the net! Yours, Dan & Neil

Rated 5 out of 5 stars

First Rate Customer Service

The products I received are of excellent quality but the customer service experience was equally as satisfying, which is increasingly rare these days. My goods were made to order and Dan kept me up to date and informed at each stage of the process, liaising with the manufacturers and couriers. My order arrived on time and Dan ensured it was arranged around a trip away to make sure I was able to receive it. Fantastic service and quality products, I wouldn't hesitate to order from Sir Gordon Bennett again.

24 March 2025
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Reply from Sir Gordon Bennett

Thank you so much for taking the time to write a review, Matthew. Appreciate the kind words about our service. We're delighted to be able to help you with your order, and we do like to keep you up to date as much as possible, especially with made to order items. Great choice by the way - the Samuel Groves steel pans are exceptional. They last a lifetime and are a joy to use every day. Enjoy. Yours, Dan & Neil

Rated 5 out of 5 stars

orange Yorkshire brick…

I ordered the orange Yorkshire brick and it arrived really quickly and was well packaged. The colour is stunning! It goes perfectly with my yellow London one.

4 July 2025
Unprompted review
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Reply from Sir Gordon Bennett

Hello Lisa, thank you for taking the time to write a review. So pleased to hear you love your new Stolen Form Yorkshire brick vase. The colours are lovely aren't they? Look forward to helping you find some more British made goods soon. Yours, Dan & Neil

Rated 5 out of 5 stars

Stunning and such excellent service…

Stunning and such excellent service thank u

2 July 2025
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Reply from Sir Gordon Bennett

Hello Nicole, thank you so much for your review. We're delighted that you are happy with our service. And we agree - the yellow London Brick vase from Stolen Form is indeed stunning. One of our favourites. Enjoy. Dan & Neil

Rated 5 out of 5 stars

Bought this as a moving home present

Bought this as a moving home present. Love the choice of colours!

25 June 2025
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Reply from Sir Gordon Bennett

Thank you for your review Nicala. Really pleased to hear you like the Stolen Form brick vase gift you bought. They're our go-to for all occasions too! Hope the recipient enjoys it. Look forward to helping you find some more beautiful British made gifts in the future. Yours, Dan & Neil

Rated 5 out of 5 stars

Excellent quality

Excellent quality, the vase is perfect and the packaging was second to none! A real personal touch. Thank you! Highly recommend this company!

25 June 2025
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Reply from Sir Gordon Bennett

Thank you for taking the time to write your review Andrew. Much appreciated. We're very pleased to be of service. Great choice by the way - the Stolen Form brick vases are lovely things. Hope you enjoy it. Yours, Dan & Neil

Rated 5 out of 5 stars

Quality British product

Quality British product

13 June 2025
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Reply from Sir Gordon Bennett

Thank you for taking the time to write a review John. Great choice - the Whiteley curved nail scissors are excellent things. Look forward to helping you find some more British made goods soon. Yours, Dan & Neil

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