Something horrible went wrong. The Post Office made me pay a surcharge for insufficient postage before they would deliver and I had no idea who the parcel was from, plus I knew postage was paid on ite... See more
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Review summary
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Reviews shaping this summary
Incredible service. Great website, lots of choices. Delivery was very prompt, I received an email when item had been dispatched, then a personal email stating my order had been delivered and to confir... See more
Company replied
Super fast delivery, brick vase looks very stylish. Loving the green colour (my favourite). Definitely recommend! If you did an Ibstock brick would buy as gift for my parents who live near Ibstock. Mi... See more
Company replied
Good, honest company selling tip-top quality, stylish goods: items that are unavailable elsewhere. I was looking for a jacket that I thought no longer existed until I "stumbled" onto this website. I... See more
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Company details
- #12 of 204 best companies in Online marketplace
- #5 of 21 best companies in Department store
- #1 of 16 best companies in General Store
- #31 of 376 best companies in Gift shop
- #21 of 235 best companies in Homewares Shop
- #2 of 17 best companies in Shopping outlet
Written by the company
SirGordonBennett is a curated online retailer - marketplace purveying independent British made craftsmanship goods and British made gifts. Designed and crafted to last longer thus have less of an impact in the planet’s finite resources. We call it ModernHeritage. Made Well. Made to Last. Made in Britain. We are here to help you discover British craftsmanship brands that are handmade with traditional skills by artisans across Britain. Maybe you'll discover a brand that is new to you or a brand that you had forgotten about. So whether a brand is 200 years old with a Royal Warrant or 2 years old with a right royal future you'll say Gordon Bennett I didn't know Britain still made that. Sir Gordon Bennett is the perfect place to get a British made gift for that special person in your life. Or in fact something to treat yourself to some British craftsmanship goods, you know you are worth it. From British made homeware to British made clothing and from British perfume to books and everything in between, Sir Gordon Bennett has something for everyone. Sign up to Gordon'sBUGLE our newsletter and receive 10% off your first order and free UK, EU and USA delivery. Gordon'sBUGLE is a newsletter designed to entertain, amuse and occasionally bemuse. Looking at British culture and history through the lens of British manufacturing and design.
Contact info
Union House, 111 New Union Street, , CV1 2NT, Coventry,, United Kingdom
- support@sirgordonbennett.com
- sirgordonbennett.com
4.9
Excellent
1k reviews
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Great and very stylish vase.
9 June 2025
Reply from Sir Gordon Bennett
Hello Derek, Thank you for taking the time to write a review. Very pleased you like your Stolen Form terracotta London brick vase. We absolutely love them too. Enjoy. Dan & Neil
Reply from Sir Gordon Bennett
Thank you, Paul, we're delighted to be of service. Hope you enjoy your new Kaymet tray, they're perfect to serve drinks at a bbq in the summer sunshine, especially in beautiful burnt orange. Yours, Dan & Neil
Reply from Sir Gordon Bennett
Thank you for your review, Neil. Pleased that you received your parcel quickly. Great choice by the way - the orange London brick vases from Stolen Form are splendid things. Yours, Dan & Neil
Beautiful vase in a wonderful vibrant…
Beautiful vase in a wonderful vibrant colour. Came faster than anticipated and well packaged. Exactly the same size as an actual brick. Exceeded my expectations.
9 June 2025
Reply from Sir Gordon Bennett
Hello Daniel. Thank you for taking the time to write a review. We agree wholeheartedly - the Yorkshire brick vases are lovely things. They can add a touch of wow to any room. Great talking point too. Yours, Dan & Neil
Reply from Sir Gordon Bennett
Hello Fran, thank you for taking the time to write a review. Very pleased to be of service. Hope you enjoy your Stolen Form orange Sheffield brick vase - they are lovely things! Yours, Dan & Neil
Customer service is fantastic
Customer service is fantastic, very quick response to emails .
29 May 2025
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review Jo, much appreciated. Very pleased to be of service. Great choice of gift by the way - the Stolen Form brick vases are lovely things. Our go to for most special occasions. Look forward to helping you with some more British made homewares in the future. Yours, Dan & Neil
Above and beyond customer care experience
I am a delighted to be able to boast about my amazing experience with Sir Gordon Bennett and the excellent direct communications from Dan specifically. I purchased the Samuel Groves Saute Pan and a simple email to enquire about its delivery date generated a series of prompt and informative replies, all reassuring me that the pan was carefully being produced, made to order (as per the product description).
Without further prompting, Dan continued his superior customer support by emailing me to inform me it had shipped, and once again to confirm that it had safely arrived.
I have never experienced this high a level of customer support before and was very impressed overall. Dan and Sir Gordon Bennett went above and beyond. I very much hope to shop with them again in the near future.
15 May 2025
Unprompted review
Reply from Sir Gordon Bennett
Hello Karen, thank you for taking the time to write a review. We are delighted to hear you've had a great experience with us. We pride ourselves on our customer service and ensuring our customers receive the highest quality craftsmanship goods, along with the highest quality support during the ordering, making and shipping process. You've made an excellent choice - Samuel Groves pans are lovely things. And we hope you enjoy it for a long time. Looking forward to helping you find some more great British craftsmanship goods soon. Yours, Dan & Neil
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review Sally. Pleased to be of service. Great choice by the way - the Stolen Form brock vases are lovely things. Yours, Dan & Neil
Fantastic first time buyer experience - would highly recommend this company
Fantastic first time buyer experience of Sir Gordon Bennett who specialise in high quality British-made goods. From start to finish, the buying process was seamless with good communication through-out and with a personalised touch that is rare to see an on-line shopping experience (thank-you note included in parcel, item wrapped in crepe paper, post delivery follow-up to ensure satisfaction). Can not recommend them highly enough - keep up the great work!!!
25 April 2025
Unprompted review
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review, Rodger. Very pleased that we were able to help you find some British made craftsmanship goods. Great choice by the way - the haws watering cans are sublime. Look forward to speaking again soon and helping you with some more high quality, hand crafted gardening products. Dan & Neil
Excellent communication
Excellent communication. Great product and eco packaging delivered by Royal Mail: better than a courier in my opinion!
22 April 2025
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review Sarah. Great choice by the way - the Haws watering cans make excellent gifts if you want something special and a bit different for those garden enthusiasts in your life! Hope the recipient enjoys the gift, sure they will. Look forward to helping you find British made gifts in the future. Dan & Neil
Excellent communication throughout
Excellent communication throughout. Lovely item, wrapped impeccably in recyclable packaging. Very happy with my purchase. Thank you.
22 April 2025
Reply from Sir Gordon Bennett
Thank you Fran, we're very pleased to be of service. Great choice by the way - the Fazeley Flow Haws watering can is a lovely item. The graphite colour is beautiful! Yours, Dan & Neil
Overall British excellence.
The speed of delivery, customer service/communication, (Dan), quality of product, simplicity of returns procedure.
19 April 2025
Reply from Sir Gordon Bennett
Thank you so much for taking the time to write a review, Simon. We're delighted to be of service. Dan & Neil
Good communication
Good communication. On time delivery. Product exactly as described and very happy with purchase.
11 April 2025
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review Kenneth. Pleasure to be of service. Delighted that you like the William Whiteley Classic Kitchen Scissors. It is a great choice by the way - they are exceptional things and will last a lifetime. Enjoy! Dan & Neil
Great service and value
Despite an initial delay in my order, they kept me informed of progress daily. Informative, polite and attentive. Great customer service; good value and great quality.
26 March 2025
Unprompted review
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review, Chris. Appreciate your patience whilst we sorted the stock issue. Great choice by the way - the Kent brushes nail brush is a splendid item. Look forward to helping you with some more British craftsmanship goods very soon. Yours, Dan
The Sirs have done a marvellous job of…
The Sirs have done a marvellous job of sourcing the best quality ‘home-grown’ products. And their friendly, customer service is second to none. Thank you, SGB!
4 April 2025
Unprompted review
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review Robert. We're delighted to be of service. We love British craftsmanship goods and enjoy being able to help our customers, new, and regular such as yourself, to find beautiful British goods which are made well and made to last. Look forward to your next order. Yours, Dan & Neil
I've just received my tray and I have…
I've just received my tray and I have to say what a unique British made item it is it literally doesn't look out of place anywhere I would certainly purchase from Gordon Bennett again
Thankyou Keith
2 April 2025
Unprompted review
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review, Keith. The Kaymet trays are absolutely stunning things. Glad you like yours and hope you enjoy for many years to come. Look forward to bringing you some more British made kitchenware soon. Yours, Dan & Neil
Purchased a indoor brass watering can.
Purchased a indoor brass watering can.
Item arrived promptly. There was an issue with the rose.
Communication is fantastic and replacement was sent out. A contact number would be great.
17 March 2025
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review, Richard. Pleased you like your Haws watering can. They are lovely things. Appreciate your patience whilst we sorted out the issue with the rose. Enjoy watering your plants, here's hoping they need a lot of watering in 2025 after continuing to be treated to lots of sunshine. Yours, Dan & Neil
THUMBS UP ALL-ROUND
Firstly a beautiful unique gift at a very affordable price. Love the place name on it adding a personal touch. Also got the colour to match a newly decorated room & it totally works. Overall from shipping through to price a very happy customer & always good to support British products.
25 March 2025
Reply from Sir Gordon Bennett
Thank you for your review, Richard. We wholeheartedly agree! We love to find and bring you products from smaller, independent British brands and artisan makers. Look forward to helping you with some more British made homeware in the future. Yours, Dan & Neil
Ordered a beautiful vase
Ordered a beautiful vase, just as pictured, was delivered promptly and received regular updates about the status of my order and shipping. Wonderful company, lovely products and will purchase from again in the future. Thank you 😊
25 March 2025
Unprompted review
Reply from Sir Gordon Bennett
Thank you so much for taking the time to write a review Katy. Pleased to be of service. The Stolen Form brick vase is a lovely item, great choice. Look forward to helping you find some British made homewares in the future. Yours, Dan & Neil
Surprise Gift
Easy to order, quality product and fast delivery.
The only thing was I didn't hear how the order was being processed or delivered, but this was due to a glitch. Nice discount on the first order and very welcomed 'free delivery'. Highly recommended.
25 March 2025
Reply from Sir Gordon Bennett
Thank you for taking the time to write a review John. And appreciate the feedback on the delivery updates. Pleased the item arrived in time for mother's day, hope it goes down well. Look forward to helping you with some more British made gifts in the future. Yours, Dan & Neil
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