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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, with many highlighting the superb suits and coats, and the accurate sizing. The customer service is frequently described as amazing, helpful, and responsive, with people appreciating the clear communication and ease of exchanges and returns. Reviewers also consistently mention the quick and free delivery, often receiving their items promptly and well-packaged. However, some customers experienced issues with orders, such as receiving incorrect items or finding products to be of poor quality after a short period of wear. A few other people also felt that some items, like shoes, were too big or that trousers lacked adjustable waists, leading to additional costs for alterations.

What people talk about most

Product

Customers had positive experiences with product quality, with many reviewers praising the superb quality of... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of suits, outfits,... See more

Customer service

Users describe positive interactions with customer service, often highlighting the team's helpfulness,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the ordering process easy and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the quick and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sirri staff are very helpful and kind. My order was lost by the post, but the Sirri team handled the situation immediately and resolved it with next-day delivery. They are attentive, patient, and grea... See more

Rated 5 out of 5 stars

What made the experience so wonderful on Sunday 19th was the welcome and all the help and advice given. The quality of the suit and other extra items brought for my son party, and proms. I would highl... See more

Rated 5 out of 5 stars

Great experience with this seller which I'd never actually heard of before. I was initially a touch suspect, due to the cheap pricing and the free P&P and the free returns. As it all sounded a bit too... See more

Rated 5 out of 5 stars

I ordered a 4-piece ivory paisley waistcoat set from Sirri for a wedding. The photo on the website showed an ivory shirt to match the paisley ivory waistcoat and cravat, but when I received the 4... See more


Company details

  1. Wedding Shop
  2. Children's clothes shop

Written by the company

UK's No.1 for Childrens' Formal & Casual Wear Online


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Ordering was easy and delivery quick

Ordering was easy and delivery was very quick, didn’t give five stars as had to return item and now awaiting an exchange, so will review again once that has been sorted. Ordered a flower girl dress and it did come up small

7 March 2026
Unprompted review
Rated 5 out of 5 stars

OMG AMAZING

OMG , my little ones suits for wedding are absolutely stunning. Quick and come in on bag to keep clean .

One shirt was a little two big and ring tie was faulty whattsapped, and sorted that day sent new out in post next morning.

Amazing customer service and the quality of these suits is amazing 👏

My kids are going to look stunning on our big day . Thanks so much

14 March 2026
Unprompted review
Rated 4 out of 5 stars

Great

I received the incorrect suit but they were really helpful is getting it sorted and accepting other returns due to sizing issues. Really thankful for their support and help.

Suit quality is also extremely high - really impressed with the material thickness and quality.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service is exemplary

Customer Service is exemplary.
Fast delivery.
Item ordered - was exactly as described.
It’s rare to receive customer service as well as SIRRI has delivered and for this reason alone I would recommend shopping with them.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service!

Sirri is a company that takes their customer service very seriously. They went above and beyond for me when I faced a refund issue(which was a fault of my own but they put me at ease and solved the situation so professionally)!
My family have purchased from Sirri for wedding suits. We are all extremely satisfied with the very quick delivery and the quality of their items are top class.
I will use Sirri again in the future for family weddings.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Sirri staff are very helpful and kind

Sirri staff are very helpful and kind. My order was lost by the post, but the Sirri team handled the situation immediately and resolved it with next-day delivery. They are attentive, patient, and great listeners. Most importantly, I am extremely happy with the coat I received—the quality is excellent, the fit is perfect, and it looks amazing. I highly recommend this website for event and occasion coats and jacke

14 January 2026
Unprompted review
Rated 5 out of 5 stars

First rate

Great experience with this seller which I'd never actually heard of before. I was initially a touch suspect, due to the cheap pricing and the free P&P and the free returns. As it all sounded a bit too good to be true. However, I received my items, absolute bargains that they were, a few days after ordering, and I couldn't have been happier. Highly recommended, I'll be using them again as they have great Cavani stuff in stock atm, going for an absolute song. A few other so called high street names could use a few lessons from Sirri about customer service.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Good customer services

When i had to return items I ordered it was so easy to return. When I got in touch with their customer services they responded very quickly. Very helpful and polite on the phone. No problems with refund.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and High-Quality Products

Accessing the website was not complicated, it was straightforward.

The quality of items ordered was brilliant

Customers I contacted for help during the ordering process were polite, professional and respectful

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Delivered quickly

Delivered quickly. Excellent quality good sizes. Amazing prices
Customer service very polite and efficient.
Really pleased with the suit
I will definitely order from them again

9 December 2025
Unprompted review

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