SIRRI Reviews 190

There is nothing negative I could say about this company.. speedy delivery of extremely high quality products. Excellent customer service. I'm so glad I found this company and I will 100% use them again and I 100% recommend them.
Thanks Lena for everything.

I brought a shirt for my son it is really good material and perfect fit for him. I ordered a week before Holiday and was worried how it's going to be and how do I bring it to the party( Switzerland). Then I sent an email to them they replied that they had already sent it on that day I have received the item and I am happy with the product. I would definitely recommend it to anyone who wants the quality and reasonable price to buy party clothes. I will definitely use this website again.

Customer service guys went above and beyond - so impressed and will certainly use the site again. Nothing was a problem for the company. And of course, the shoes for my little girl look wonderful too - exactly as described. Thank you very much!

Easy to use website. Super efficient dispatch.Great communication. But most of all really excellent clothes, well made, lovely fabrics and accurate sizing. Very highly recommended.
Juliet

Absolutely FANTASTIC service.
Ordered two suits, one did not fit. Return process was super easy and fast.

The suit that we kept was incredible!!! Fit perfectly

Great service.I reaches out to customer service and the swiftly responded to my.query and replacement was sent.Definitely buying from.tjem again

I asked if paypal was accepted and got a peompt confirmstion response, I was worried about the shoe sizes as i ordered three pairs but they all fit perfectly. They also looked exactly as the website. The parcel was tracked all the way. Really impresed with the whole experience. I will definitely buy again. Javid

Flawless product plus great service really impressed

The shoes arrived fairly quick and we're even better than I'd hoped from the pictures only problem was the size printed on them was a 7/41 when the actual size of the shoe was a 10 making them far to big. I then contacted customer service to resolve the issue which they quickly did by calling and asking if there was a similar model of shoe.i would like as a replacement as there was no size 7 left. They then quickly refunded my money and told me to keep the shoes. You can't ask for more than that.

Excellent customer service. When my payment didn't go through Lena was quick to resolve the issue shipping my order free of charge. Would recommend 100%

I’ve never experienced better costumer service in my life! Sirri is an outstanding company that provides immediate assistance every step of the way. I ordered my son a suit for his confirmation - not only did it ship in two days but when it arrived I was blown away by the quality! It’s gorgeous! They have me as a forever costumer and I’ll be buying suits for all three of my sons as well as my husband from them! I highly recommend!!!

I was very unhappy that I received wrong item with my order as shirt is needed for wedding. Lena at customer service apologised for mistake and made sure correct shirt was sent out next day delivery without charge.
Lena gave 5* customer service but disappointed that I had a wrong order for 2nd time. Hopefully my refund of other wrong items is dealt with soon.

The customer service is really helpful.

Fabulous service.
I ordered the wrong size, so then I re ordered and returned the item.
The new one was sent within 2 days.
Customer service communications were brilliant.
The quality and price is excellent.
I will shop on this website again.

Delighted!!
Prompt delivery of quality suit and shoes. Really pleased with fit and style - exactly as described.
Was a little cautious ordering from an ‘unknown’ website but has been a truly pleasurable experience.

I bought 2 suits sets back in June, for my brothers, for school. Sirri messed up one of them. Received both sets in July. I have not fully checked if all the items are present, I assumed everything I paid for was in there. Left them in the box and sent it to my parents. They received the box yesterday and said one of the suits have 3 pieces instead of 5, with 1 of the important piece missing which are the trousers. First of all, their suit set is advertised as jacket, waistcoat and trousers as main, plus 2 additional items if you opt for 5 items set. No, I don't think this is a mistake and I can't understand it. If you advertise it in a way, but send the incomplete set, with completely different items. Who is sending a suit set without the trousers? They will not do anything about it claiming the 30 days policy, which doesn't make sense since it's covering just the delivery and return part, not the cases in which they sent something with missing pieces. Awful experience. They are not willing to sort the issue on their side since it's their fault. Will never buy again from them and I am not recommending this shop to anyone.

Excellent and professional service..I was having issues regarding my online banking and order just wouldn’t go through but with Nes’s help and Step by step they resolved the issue. Also Nes would dispatch the order first class.
Thank you once again for being very calm and professional

We found Sirri on line when looking for Pageboy outfits. The items arrived very quickly and we were extremely pleased with them. We had a very small issue with a missing buttons but I contacted the Customer Service Team and they resolved it again very quickly. I would definitely recommend this company

I been having absolute mare with the men asking for their sizes and then it's too small, Sirri customer service have come above and beyond to help me rectify the size issues.. I can't thank them enough. Amazing company and I would highly recommend them to anyone looking for a suit. Just amazing. And there suits are also amazing quality too and get very reasonable price.

This is the first time I have used Sirri and what an outstanding experience. Their customer service is super responsive and delivery speed was brilliant. Excellent.