Sisu Clinic Reviews 

487
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, welcoming, and attentive, often highlighting their ability to provide excellent advice and make clients feel comfortable. The service is frequently described as efficient, clean, and of high quality, with many appreciating the personalized approach and clear explanations provided for treatments. People are particularly happy with the results of their treatments, noting the doctors' expertise and gentle techniques, which often exceed expectations. However, some customers also noted issues with customer service, mentioning difficulties in reaching staff and a perceived decline in service quality. A few other people also felt that their treatments were rushed or that aftercare and support were lacking when complications arose, leading to distressing outcomes and a sense of being unheard.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, describing them as friendly, welcoming,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as brilliant, excellent,... See more

Customer service

Users describe positive interactions with customer service, highlighting the friendly, welcoming, and... See more

Quality

People report positive experiences with quality, with many reviewers delighted with the results of their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been going to Sisu clinic already for few treatments and I keep coming back as the results is too,also I really like how they take the time to understand what is the results that I wanna achiev... See more

Company replied

Rated 5 out of 5 stars

I have been a client of Sisu for 4 years now and each and every time I have visited the front of house are so welcoming and organised. The Doctors are also welcoming, they take time to explain each t... See more

Company replied

Rated 5 out of 5 stars

A great experience at Sisu clinic for microneedling with exosomes. Dr Sonia was so lovely, so warm and also extremely knowledgeable and helpful in making the decision on the right treatment for me. I... See more

Company replied

Rated 5 out of 5 stars

What an ideal location, filled with lovely people. It was a great experience, I'll definitely be back. Thank you to Noor and Karl for being so welcoming and Dr Sonia for a great treatment, laughing th... See more


Company details

  1. #19 of 62 best companies in Skin care clinic
  2. #5 of 16 best companies in Beauty Salon

Written by the company

Say hello to Sisu Clinic, Bye-Bye Wrinkles Founded in 2018 by doctors James Cotter and Brian Cotter, along with entrepreneur Pat Phelan, Sisu Clinic began with one mission – to make safe, effective aesthetic treatments accessible to everyone. What started as a single clinic has grown into a trusted name in anti-wrinkle treatments and skin rejuvenation, with a loyal community of patients who love their natural results. At Sisu, your experience is personal from the very first consultation. Our medical team takes the time to understand your goals and create a treatment plan that’s right for you – whether that’s smoothing fine lines, softening wrinkles, or simply giving your skin a fresh, healthy glow. We believe aesthetic treatments should enhance, not change, the way you look. Our focus is always on subtle improvements that help you feel confident, refreshed, and entirely yourself.


Contact info

4.8

Excellent

TrustScore 5 out of 5

487 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(487)

459 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience at the clinic…

I had a great experience at the clinic in Belfast! Staff were so helpful & welcoming.
-Dr Laura was fab, extremely professional, friendly & knowledgeable
-My treatment was extremely quick & pain free. I can’t wait to see the results!
I definitely recommend Sisu Clinic and will be a returning customer!

1 April 2026
Unprompted review
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Reply from Sisu Clinic

Dr Laura is glad you had a great experience! Thank you for recommending the clinic, the team appreciate it!
Danielle.

Rated 5 out of 5 stars

Sisu Richmond. A first class experience

Sisu Richmond was a professional and reassuring experience from the moment I stepped through the door.

The manager, Manisha and her colleague, Saarah, made me feel welcome immediately. The communication between clinic and client is excellent. The clinic is spotlessly clean and well organised.

My doctor, Dr Sonia, is fantastic! I am a registered nurse working in an NHS acute surgical setting. I did my research thoroughly before choosing Sisu. I need to know that the person injecting my face has expert knowledge of the intricate anatomy and physiology of the face. Dr Sonia has previously worked in the NHS at a senior level in burns and plastics. She is skilled and has such an amazing 'beside manner'...I could not be happier with my results so far and I would absolutely recommend Sisu, Richmond to anyone looking for first rate aesthetic treatments.

31 March 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Sonia, Manisha and Saarah have made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

Honest and results driven

It was my 2nd time at Sisu today. I was warmly welcomed at reception by Markela and Noor despite being a little early. Dr Talya was so lovely and honest. It was really refreshing to hear her tell me the truth about what would and wouldn't work instead of me paying for something I would be disappointed with and the clinic taking the money regardless. I ended up with an entirely different treatment to what I intended and I am so pleased I did. She was honest about the pain levels, explained everything that was happening and was really gentle and careful. I've always said places like this should have responsible practitioners that know when something would be too much and wouldn't work, and Dr Talya did exactly that today.
Thank you to the staff today for giving me a lovely experience.

31 March 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Talya, Markela and Noor have made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

I came into the Mayfair clinic…

I came into the Mayfair clinic yesterday. I was greeted by Sydney who is always so kind and welcoming. Such a pleasure to see her everytime. I had filler treatment with talya who is honestly just amazing she is the best I cannot recommend her more. So happy with my treatment. Such great service I will be returning for more. Thanks guys

30 March 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Talya and Sydney were delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

First time using the Belfast clinic…

First time using the Belfast clinic with Dr Edel for Botox and I can confidently say I will be a regular. I was made to feel very comfortable and the treatment was explained thoroughly and professionally. Dr Edel advised on other treatments that I would benefit from and I appreciated her honesty and will be back! Thank you

28 March 2026
Unprompted review
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Reply from Sisu Clinic

Dr Edel was pleased to hear you felt comfortable and will look forward to seeing you next time Clare! Thank you for taking the time to leave a review.
Danielle.

Rated 5 out of 5 stars

Lip Filler

Super happy with my lip filler. Dr Pedram has such an attention to detail, that my lips look great, lovely shape and really natural. On reception Sarah is always so friendly and helpful, even with multiple emails to get an appointment sorted.

28 March 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Pedram and Sarah were delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Lovely experience

Dr. Sonia is wonderful-- very knowledgeable and helpful about various aspects of skin care. I had a profilo treatment with her, and she has a lovely, gentle technique. Best of all, I had great results. Noor, also, was very helpful with my appointments and advising on products.

23 March 2026
Unprompted review
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Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Sonia and Noor have made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

Rated 5 out of 5 stars

Very pleased

Really well looked after by Noor and expertly treated by Dr Nila as ever

25 March 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Nila and Noor were delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Belfast Clinic

Staff are all very friendly and professional and have always had great results from Dr Edel.

24 March 2026
Unprompted review
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Reply from Sisu Clinic

Thank you Freya! We are pleased you feel you have always had great results from your treatments!
Danielle.

Rated 5 out of 5 stars

My first visit at Sisu lovely welcoming…

My first visit at Sisu lovely welcoming receptionist my doctor made me feel at ease as I was quite nervous will definitely recommend

23 March 2026
Unprompted review
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Reply from Sisu Clinic

We are delighted to receive your review and thank you for taking the time to send such positive feedback. We look forward to seeing you again

Rated 5 out of 5 stars

Dr Sonia - awesome

Dr Sonia - second to none!
Thanks very much, and to Noor

23 March 2026
Unprompted review
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Reply from Sisu Clinic

Thank you for your kind words, Dr Sonia and Noor were delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

I had a procedure today with Dr.Fahmy Jantan

I had a procedure today with Dr. Fahmy Jantan. I was really impressed by how patiently he answered all my questions. The consultation was extremely helpful, and the procedure was completely painless. Thank you so much! I’m looking forward to my next appointment.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great helpful staff

Great helpful staff. Always willing to talk through things very easy to reach anytime. Can't recommend them enough.

14 March 2026
Sisu Clinic logo

Reply from Sisu Clinic

Thanks for the recommendation!
Danielle.

Rated 5 out of 5 stars

Not been previously satisfied with the results. However!!

Not been previously satisfied with the results of the Botox I’ve had at Sisu. However I was booked in with Laila for a Botox review, I explained my concerns of dissatisfaction. She understood and repeated the process, placing each injection exactly where required using the right dosage, to achieve good results. I will be returning to Laila for future appointments.

18 March 2026
Unprompted review
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Reply from Sisu Clinic

We are delighted to receive your review and thank you for taking the time to send such positive feedback. We look forward to seeing you again

Rated 5 out of 5 stars

The best!

Have had treatments in multiple places and by far Sisu is the best. Dr Pedram is amazing and I wouldn’t go anywhere else!

20 March 2026
Unprompted review
Sisu Clinic logo

Reply from Sisu Clinic

Thank you for your kind words, Dr Pedram was delighted to hear you had such a great experience. See you soon.

Rated 5 out of 5 stars

Professional and competent team

My experience with Sisu clinic in Richmond has always been positive. The organisation is helpful and internal communication.

I saw Dr Sonia and she was so professional and personable, I'm looking forward to seeing her again. I told her about the look I am going for and she gave great advice. Noor also greeted me and was super helpful and patient booking in another appointment.
I am truly super super happy with my results and the team has your best interests at heart.

21 March 2026
Unprompted review
Sisu Clinic logo

Reply from Sisu Clinic

Thank you so much for your amazing feedback, we are pleased to hear Dr Sonia and Noor have made your day and experience at Sisu clinic so pleasant. We can’t wait to welcome you back!

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